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Hello. I've had an open Rewards but for awhile where quest activities don't get marked as complete... just heard today on my case there will be no code updates for this issue. This concerns me because quest activities are a key feature of Jive Rewards. Is Rewards going away? Why aren't there code updates to fix big issues?
In the last year, the number of issues reported for these two add-ins has increased. And at the same time, the resolution for anything discovered has decreased significantly. In fact, in at least one of our cases, we were told that "the team who previously handled Jive for Outlook/Office was adjusted", and so resources were difficult to come by to