The August 4 upgrade of the Jive Community includes features and enhancements specific to our Support Community customer groups.


In 5.0 it will be even easier to create cases! The streamlined case entry page has fewer fields to fill out and its improved  layout highlights the most critical information. We've retained the  same basic usage pattern, so little or no ramp up time is required to be  fully productive on this new version.


Stay  tuned to this blog for previews of the look and functionality, as well  as common usage scenarios and how to use features that are all new in  5.0. Please post your questions and comments below.



Thank you,


Jive Support