New release as of: 8/29/2011
Downloads are available via your
All supported systems.
JIVE-8102 Avoid loading the full data set of an Excel document as part of the document conversion to prevent an Out of Memory error.
Tons of great documentation and what's new details on our website: http://www.jivesoftware.com.
SharePoint Connector 1.6.0
The updated version of Jive SharePoint Connector is now available! If you have previously purchased the SharePoint Connector module and would like the latest version, create a case in your customer group, and we will reply with a link and password.
Please note that Jive SharePoint Connector is not in your Purchases, and not in the Plugin Downloads space. To get this updated version of Jive SharePoint Connector, you need to create a case in your customer group.
This release, which is compatible with versions 4.5.4, 4.5.5, 18.104.22.168 and 4.5.6, includes the following key improvements. See the Release Notes for full details.
The upgrade of the Jive Community to 5.0 includes changes to workflow as well as additional functionality. The way that you interact with the community has changed, and there are several new ways you will be able to manage your cases.
As with the previous version of the Support Community, you can start by navigating to https://community.jivesoftware.com/support.jspa to be dropped onto your customer group.
The Overview tab is functionally unchanged, and still offers a convenient way to view and manually prioritize open cases.
The Support tab no longer exists. We didn't want to eliminate the location for our Support and customer documentation, so we made the Support Information tab the new place to deliver that information to you:
However, case browsing is now done from the Content tab, which relies on the Browse Framework of Jive 5.0 to provide a new and much more powerful way of browsing for cases:
Also, you can now view your cases from your profile! This allows you to view just your cases. To do this, browse to your profile by clicking on your name in the upper right, or anywhere else your name appears. Click on the Content tab, then choose Cases and the filter you'd like! On the left, you can also filter to your authored cases, cases you participated in, or cases you are following:
We have slimmed down the case creation screen slightly. We are no longer asking you for the component or asking you to clarify your request as a question, problem or feature request. Environment details are now more apparent on the right side of the case screen:
Jive 5.0 supports more than just the traditional ways to respond to content (and support cases). You can review the core documentation here. In addition, support case updates now automatically set the case status to "Waiting for Jive" to put the next action on Jive Support:
I'm even more excited about our upgrade to Jive 5 than I was when my mom took me to see Short Circuit 2 as a kid!
Obviously, if you're reading this post, things on the Jive Community look different. Today, we upgraded to Jive 5!
Here are some of my favorites:
1. You can now visually browse people, places, and content with the new interactive card view, or toggle into list mode.
3. @mention people, places, or content in updates or in the rich text editor anywhere in Jive.
Quoting the movie, "Number 5 is alive," so go ahead, play with the new tool! If you have IDEAS for features, share them in the Product Innovation and Feedback Space. If you happen to run into any upgrade issues, please place them in the Jive 5.0 Community Launch Issues group.