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  • How Synergy Worldwide Helps Companies Revamp the Customer Journey

    Does simultaneously increasing sales, aligning marketing campaigns and improving customer service sound like utopia? ...
  • Banner Images - Tips and Tricks

    Overview When doing Jive and Social Collaboration consulting for teams and organizations I noticed that people encou...
  • Social Network Analysis to Visualise the Jive Social Graph

    Analytics has become a focus for me over recent months. I’ve been doing a lot of work with Google Analytics, ev...
  • How to Earn Points in AureaWorks

    Ever wonder how you rack up points here in the AureaWorks community? This a list of activities that earn you points a...
  • Action Required - Important Update to Twistage Video Service

    Perceptive (previously: Twistage), our video service provider, is currently updating their service infrastructure for...
  • Demystifying the Role of the Community Manager in Social Business

    I often get asked what I do for a living, and I usually tell people that I wear multiple hats depending on what role ...
  • Deep Dive: Jive Connector for Hangouts

      At Jive, we are constantly looking for ways to make it simpler and easier to integrate Jive with your existin...
  • Aurea Retail Solutions in 2018 and Beyond (FR / EN)

    (French below)   2018 is an important year for ARS, as it will allow us to focus on two main objectives:  ...
  • Preserving Centuries of Corporate Memory at Lloyds Banking Group

    We recently sat down with the company’s collaboration programme lead, Mark Mazza, in advance of his colleague D...
  • Changing the document author using the Jive REST API

    This is something which has been asked for a number of times & when I looked at it again today, it didn't look po...
  • Fostering Social Work Habits in a Traditional Company

    A few years years ago, I had the privilege of working with Katrin Fischer, the social intranet project manager at Sch...
  • Deep Dive: Support Center

    The most prominent and proudest capability of the 2015.2 release is the brand new Support Center. The experience is c...
  • How Jive's internal community uses the new Support Center

    As the community manager for Jive's internal employee community, it is my charter to ensure that new features are set...
  • The Truth About Use Cases and Successful Jive Communities

    At Social Edge when we kick off a new Jive implementation project, the first question we often ask our clients is "Wh...
  • 5 Steps to a Successful Digital Workplace Strategy

    Today’s digital workplace is a beautiful and terrible thing. Technology helps us get more done, more quickly, t...
  • Social Learning and Knowledge Management Lifecycles Combine

    Very interesting book called "Too Big to Know" which talks about the impact of social technology on knowledge.  ...
  • The results are in! The 10th Tile by Social Edge will be...

    Thank you for your feedback and suggestions on what our 10th tile should be! We really appreciate all of the input we...
  • Jive Daily - The Gift of Mobility for Your Company: A Success Kit by Jive

    Hello Jive Users,   Who doesn't like having the ability to be connected, consume news, collaborate and contribu...
  • Jive Life Hacks - Restoring a deleted Document that is impossible to find

    As a system admin of Jive one of my least favorite things is going into the System Admin dashboard and dealing with s...
  • Using Curl for Fun and Profit

    Let's face it: The V3 API is AWESOME!!! When we set out to create V3, we had one ambitious goal: Anything the Jive UI...