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  • Why are there differences between Jive Analytics, Jive Admin Console and Google Analytics?

    Why are there differences between Jive Analytics, Jive Admin Console and Google Analytics?  You may notice some...
  • Tiles: Descriptions and Placement

    We realize that know what the tiles do in Jive can be challenging. So we've compiled a list of the tiles in Cloud (at...
  • List of Tiles that display in Jive Daily | Jive Cloud

    As of March 2017, Place Pages are now displayed in Jive Daily.   Not all Tiles are yet displayed. Here is a lis...
  • Setting up your Profile

    Version:  Jive 9.x
  • A Deep Dive into Jive Cloud Search: How It Works and How to Make It Work for You

    Search is one of the most critical components of a healthy community. A solid search tool helps you find people, plac...
  • Can Places or Content Be Restored after Being Deleted?

    Can Places or Content Be Restored after Being Deleted? I deleted a social group, space, or a project. How can I res...
  • Why can't I view Impact Metrics or Make Impact Metrics Public?

    Impact Metrics FAQ Why can't I make Impact Metrics public for this piece of content? Why can't I see Impact Met...
  • Best Practices for Creating a Showstopper Case with Jive Support

    What is a Showstopper case? How do I create a Showstopper case? How does Jive handle a Showstopper case? ...
  • App Action Contribution Reference

    When creating a Jive App, you may want to wire up some aspect of its functionality to an action from one of many loca...
  • JEP: Group Delete Workflow (Trash Can) - Configuration Guide

    Steps to configure Group Delete Workflow Configuration of the Group Delete Workflow Plugin is available under Admin C...
  • Jive Gamification Module

    Jive Gamification is a plugin that brings gamification elements into Jive communities. It is available for HOP versio...
  • Jive Advanced Gamification Module: End User Documentation

    What is this? Where can I see the level of a user? How can I earn a badge? Where can I see the possible m...
  • OAuth 2.0

    What is it? What are the common use cases? How do I use it? How do I use it to make Jive REST API calls? ...
  • How To Use OAuth 2.0 for REST API Calls

    The Jive REST API supports both Basic Authentication and OAuth 2.0 authentication. OAuth takes a little bit more work...
  • Creating a Signed Add-on

    You can sign an add-on to give it unrestricted content rights to your community. You shouldn't need to do this for mo...
  • JEP - Forms & Surveys App: User Guide

    Overview Install Pre-requisites (done by JEP Team) Set System Properties Create user groups Install...
  • Jive Platform Training and Best Practices Videos

    Jive Basics 1 Jive Basics 2 Managing Jive Places 1 Managing Jive Places 2 Advanced Community Manageme...
  • Getting Started: How to Manage Your Inbox

    Your Inbox     Your community Inbox is the one place where all activity pertaining to you and the content t...
  • Database Refresh for On-Premises Jive Installation

    Before Beginning Execution Step 1: Pull Data from Source Installation (Requires DBA) Step 2: Back up Target...
  • Admin Essentials FAQ

    Overview What is it? What does it do? The History of the Admin Essentials tools How do I get it? ...