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  • Best Practices for Creating a Showstopper Case with Jive Support

    What is a Showstopper case? How do I create a Showstopper case? How does Jive handle a Showstopper case? ...
  • Performance Improvements and Fixed Issues in Jive Hosted on Premise 9.0.7

    Jive Hosted on Premise 9.0.7 introduces important performance improvements and fixes. It also remediates security iss...
  • A Deep Dive into Jive Cloud Search: How It Works and How to Make It Work for You

      Search is one of the most critical components of a healthy community. A solid search tool helps you find peopl...
  • License Usage Add-on

    This is a Tile Add-on for determining license usage.   It should: Show the exact license consumption count Al...
  • Performance Improvements and Bug Fixes in Jive Cloud 2019.2.2

    Jive Cloud 2019.2 introduces important performance Improvements and fixes. It also remediates security issues found s...
  • Quirks, bugs and improvement requests for the JS and REST APIs

    This is a working document. We've been doing a lot of work with the REST API recently and just wanted to document som...
  • External Community Staffing Model

    We strategy folks here at Jive are often asked to provide staffing model  estimates for public-facing branded co...
  • Hosting Services FAQ

    This document contains a list of FAQs regarding different Hosting Services. Please also check out the FAQs regarding ...
  • 2019.1 Upgrade Issue Tracking Document

    Follow up from this document 2018.2 Upgrade Issue Tracking Document 2019.2 Upgrade Issue Tracking Document   2...
  • CMR to Community Analytics Migration - Analytics Gaps

    Let's crowd source the gaps we are finding between old (CMR) and new (Community Analytics) reports. I'm sure we all a...
  • Guide to Authentication and User Sync

    This document is meant to serve as a high level guide to authentication and user sync. Authentication  ...
  • 2019.2 Upgrade Issue Tracking Document

    Following from previous tracking documents: 2018.2 Upgrade Issue Tracking Document 2019.1 Upgrade Issue Tracking Do...
  • How to Follow Places in AureaWorks

    This is a guide for how to follow places - Spaces, Groups & Projects - in the AureaWorks community. Following pla...
  • Jive for Outlook

    Overview What's New in Jive for Outlook v3 Structured Outcomes in Outlook Streams in Outlook Convert to...
  • Jive Plugin/Add-On Versioning Document

    Objective: Create a repository for the latest and greatest versions of Jive Plugins   **Needs Deprecated Plugin...
  • Jive V3 Core API: Using /people Service for Authentication + Profile Information

    When Authenticating with the Jive Instance, you can do the following REST call:   Prompt screen for: username ...
  • Allianz User Updates During AWS Migration & 2019.2 Upgrade

    In the wake of the disastrous AWS Migration and 2019.2 Upgrade... communication to our users has been key.   It...
  • Jive Ideation Module

    Overview of this module Jive Software has extended the innovation capabilities of Jive Social Business Software to in...
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  • Jive Events Extension

    Overview The Jive Events Extension is a commercial solution for Jive.  An additional commercial add-on license i...
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  • Analytics DB Data Model

    Overview of Design Activity Fact Table Aggregate Fact Tables Jive Object Dimension User Dimension ...
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