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  • Why can't I view Impact Metrics or Make Impact Metrics Public?

    Impact Metrics FAQ Why can't I make Impact Metrics public for this piece of content? Why can't I see Impact Met...
  • Best Practices for Creating a Showstopper Case with Jive Support

    What is a Showstopper case? How do I create a Showstopper case? How does Jive handle a Showstopper case? ...
  • App Action Contribution Reference

    When creating a Jive App, you may want to wire up some aspect of its functionality to an action from one of many loca...
  • JEP: Group Delete Workflow (Trash Can) - Configuration Guide

    Steps to configure Group Delete Workflow Configuration of the Group Delete Workflow Plugin is available under Admin C...
  • Jive Advanced Gamification Module: End User Documentation

    What is this? Where can I see the level of a user? How can I earn a badge? Where can I see the possible m...
  • OAuth 2.0

    What is it? What are the common use cases? How do I use it? How do I use it to make Jive REST API calls? ...
  • Release Notes - Jive Daily Hosted

    Here you can find information about Jive Daily for Hosted releases. Planned Recent Releases Daily Hosted 9.6...
  • How To Use OAuth 2.0 for REST API Calls

    The Jive REST API supports both Basic Authentication and OAuth 2.0 authentication. OAuth takes a little bit more work...
  • Creating a Signed Add-on

    You can sign an add-on to give it unrestricted content rights to your community. You shouldn't need to do this for mo...
  • JEP - Forms & Surveys App: User Guide

    Overview Pre-requisites (done by JEP Team) Set System Properties Create user groups How to install Fo...
  • Jive Platform Training and Best Practices Videos

    Jive Basics 1 Jive Basics 2 Managing Jive Places 1 Managing Jive Places 2 Advanced Community Manageme...
  • Getting Started: How to Manage Your Inbox

    Your Inbox     Your community Inbox is the one place where all activity pertaining to you and the content t...
  • Database Refresh for On-Premises Jive Installation

    Before Beginning Execution Step 1: Pull Data from Source Installation (Requires DBA) Step 2: Back up Target...
  • Admin Essentials FAQ

    Overview What is it? What does it do? The History of the Admin Essentials tools How do I get it? ...
  • Jive Extensions Catalog (aka Jive Plugin/Add-On Versioning Document)

    Jive-supported extensions Customer's extensions Extension archive Within this doc, we aim to create a fu...
  • How To: Use the Data Export Service API Explorer

    Overview The Data Export Service is a powerful way to access analytics data introduced with Jive 7.0. It allows you ...
  • Extracting data from Cloudalytics using a Rest Client

    Personal thought: Having worked with the Cloudalytics API, this is my attempt at simplifying the content for a less ...
  • JEP - Grid Tile: Configuration Guide

    Steps to configure Grid Tile1. Go to the Place (Space, Group) where the Grid Tile is to be configured. 2. Go to Activ...
  • Product Support End of Life (EOL) Dates and Policy

    This document is here to show the End of Life dates for Jive Software's product releases. This document will be updat...
  • JEP - RSS Tile - Configuration Guide

    Steps to configure RSS Tile1. Go to the Place (Space, Group) where the RSS Tile needs to be configured. 2. Go to Acti...