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  • Tiles: Descriptions and Placement

    We realize that know what the tiles do in Jive can be challenging. So we've compiled a list of the tiles in Cloud (at...
  • 2019.1 Upgrade Issue Tracking Document

    Follow up from this document 2018.2 Upgrade Issue Tracking Document   2019.1 Update  Status Date Added By ...
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  • SSL, Vanity URLs, and Akamai Information Sheet

    Public Copy: SSL, Vanity URLs, and Akamai Information Sheet   Overview Implementation Processes SSL ...
  • REST API & Webhooks - Developer Resources

    OVERVIEW ESSENTIAL LINKS LEARN MORE TUTORIALS EXAMPLES REFERENCES   OVERVIEW  Jive...
  • Jive V3 Core API: Using /people Service for Authentication + Profile Information

    When Authenticating with the Jive Instance, you can do the following REST call:   Prompt screen for: username ...
  • REST V3 API - Tips & Tricks

    Overview Related Materials Basics Authentication cURL Postman Tips & Tricks Suppressing...
  • How to Deploy a Fixpack or Backport for On-Premise Sites

    Summary  To fix a critical bug in your version, the Jive Support team may provide you with a fixpack jar file t...
  • Admin Essentials FAQ

    Overview What is it? What does it do? The History of the Admin Essentials tools How do I get it? ...
  • Ghost Blog Plugin User Guide

    Overview Availability Main Configuration Ghost Blog Enabled Force User Affiliation Audit Log Enable...
  • Delegate Access (Ghost Blog) FAQ

    Overview How do I get Ghost Blog / Delegate Access? Initial Configuration Looking for information on the ...
  • Using the V2 Jive Data Export Service (Analytics)

    NOTE: This is version 2 of the Analytics service. Anyone currently using Cloud Analytics can use this version. This v...
  • Content Design Worksheet: Department Onboarding

    “Design is communication. And you can’t communicate if you don’t know what you want to say.” ...
  • Welcoming, Onboarding and Training Community Members - Summary of Virtual Gathering of Customers on July 31, 2015

    This document is a living document. Any member of the Learning and Development group (which is an open group) can edi...
  • How to use the additionalFields parameter in the Data Export Service (DES)

    Summary Versions Details Related Information   Summary With the V2 Data Export Service, all possible columns...
  • Aurea Experience 18 Keynote and Session Recordings/Presentations

    Aurea Experience 18 Recordings/Presentations Aurea Experience 18 Recordings/Presentations Keynote Recordings ...
  • Questions I ask when onboarding a new community

    This is the list of questions I ask when onboarding a new community within a social business software platform (such ...
  • Finding the Content ID and Place ID using Jive v3 API

    Summary Understanding the Different Types of IDs Content IDs Place IDs How do I find the correct cont...
  • Jive Photo Album Extension

    OverviewThe Jive Photo Album Extension is a commercial solution for Jive.  An additional commercial add-on licen...
  • Jive for Office

    Overview What's new in Jive for Office 3.0 Structured Outcomes in Office Release Notes Latest release ...
  • Tips for Cleaning Up Your Community

    In the comments under this blog post: How to Care and Feed Your Community, Mike Robinson asked me about how we identi...