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  • A Deep Dive into Jive Cloud Search: How It Works and How to Make It Work for You

    Search is one of the most critical components of a healthy community. A solid search tool helps you find people, plac...
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  • Can Places or Content Be Restored after Being Deleted?

    Can Places or Content Be Restored after Being Deleted? I deleted a social group, space, or a project. How can I res...
  • Why can't I view Impact Metrics or Make Impact Metrics Public?

    Impact Metrics FAQ Why can't I make Impact Metrics public for this piece of content? Why can't I see Impact Met...
  • Theming Your Community

    Share this with clients on how to configure the Jive interface using the Out-of-the-box Theming Tool.   Note:&#...
  • Social Groups Evolution - Social Group Types

    Social Groups are evolving, in the latest cloud release, we have redefined the four social group types. This video e...
  • Best Practices for Creating a Showstopper Case with Jive Support

    What is a Showstopper case? How do I create a Showstopper case? How does Jive handle a Showstopper case? ...
  • App Action Contribution Reference

    When creating a Jive App, you may want to wire up some aspect of its functionality to an action from one of many loca...
  • JEP: Group Delete Workflow (Trash Can) - Configuration Guide

    Steps to configure Group Delete Workflow Configuration of the Group Delete Workflow Plugin is available under Admin C...
  • Jive Gamification Module

    Jive Gamification is a plugin that brings gamification elements into Jive communities. It is available for HOP versio...
  • Jive Advanced Gamification Module: End User Documentation

    What is this? Where can I see the level of a user? How can I earn a badge? Where can I see the possible m...
  • Gamification Console Overview

    Video tutorial of the Gamification Console
  • Throw allowIllegalResourceCall to the Curb is True!

    For any developer who has used the Jive REST API, you may have run into a problem with a security measure we put in p...
  • OAuth 2.0

    What is it? What are the common use cases? How do I use it? How do I use it to make Jive REST API calls? ...
  • How To Use OAuth 2.0 for REST API Calls

    The Jive REST API supports both Basic Authentication and OAuth 2.0 authentication. OAuth takes a little bit more work...
  • Creating a Signed Add-on

    You can sign an add-on to give it unrestricted content rights to your community. You shouldn't need to do this for mo...
  • JEP - Forms & Surveys App: User Guide

    Overview Install Pre-requisites (done by JEP Team) Set System Properties Create user groups Install...
  • Jive Platform Training and Best Practices Videos

    Jive Basics 1 Jive Basics 2 Managing Jive Places 1 Managing Jive Places 2 Advanced Community Manageme...
  • You CAN Have Your Cake & Eat it too - A Tile Pricing Story

    Everyone has heard the old proverb "you can't have your cake and eat it too." Once you've had your cake, it's gone an...
  • Getting Started: How to Manage Your Inbox

    Your Inbox     Your community Inbox is the one place where all activity pertaining to you and the content t...