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  • CMR to Community Analytics Migration - Analytics Gaps

    Let's crowd source the gaps we are finding between old (CMR) and new (Community Analytics) reports. I'm sure we all a...
  • OAuth 2.0—Creating a Client and Managing Access

    A Jive instance supports both Basic and OAuth 2.0 for authentication protocols. When using OAuth 2.0, Jive acts as bo...
  • Best Practices: 11 Steps for Quick Case Resolution

    Summary Please keep the following in mind when filing a support case. Providing the following information in your cas...
  • Analytics - Developer Resources

    OVERVIEW LEARN MORE TUTORIAL REFERENCE OVERVIEW  Jive provides near-time access to analytics da...
  • Finding the Jive Database Schemas

    Where do I find the Jive Database Schemas? Jive 9 Database Schemas Jive 8 Database Schemas Jive 7 Database Schemas ...
  • My takeaways from AureaExperience 18 in Munich

    Here's a LinkedIn article about our journey with Jive at the International Committee of the Red Cross, and my takeawa...
  • Congratulations to our Aurea Experience 2018 Gold Standard Award Winners!

    We hope everyone had a wonderful, engaging and informative time in Munich and New Orleans! Aurea Experience 18 was an...
  • REST V3 API - Tips & Tricks

    Overview Related Materials Basics Authentication cURL Postman Tips & Tricks Suppressing...
  • New to Community Management? Explain Social Business Benefits in 11 Simple Ways

    Does this sound familiar? When you start talking about “social business” or “social collaboration&#...
  • How to Capture Web Requests (HAR) in Chrome for Support

    Summary  In some situations Jive Support will ask for a copy of your browser's web requests while you reproduce...
  • Employee engagement & gender diversity: Creating a successful women's employee group using Jive

    This is the presentation from the employee engagement session by Kim Nelson
  • Custom HTML in Your Jive Community

    There are now several different ways you can extend the Jive UI with your own custom HTML content:   an HTML Ti...
  • Performance Improvements and Fixed Issues in Jive 9.0.6

    Performance Improvements in Jive 9.0.6Here are the performance improvements in this release: Component Improvement ID...
  • Verifying and Fixing Custom Theme Functionality in AWS

    Overview After the customer instance is migrated to AWS, the breadcrumbs and the Edit, Share, and Actions button sto...
  • How to use IP Whitelisting and IP Restrictions for Hosted sites in JCA (copy)

    IP Restrictions Jive Cloud Admin (JCA) allows Jive Hosted customers to set various IP restriction rules for their Jiv...
  • Groups vs. Spaces in v4.5 (a decision matrix)

    Document open for any updates by fellow members.   Note:  The following information pertains to Jive v4.5 ...
  • Customer Experience Enhancement with KCS

    I recently returned from Munich and our Aurea Experience 18  held there for our European customers. I was deligh...
  • Jive REST API through osapi.jive.core

    Just a tip for anyone who wants to continue to use the REST API directly while within the context of an application. ...
  • Some questions about the different object IDs: contentId vs id, person id, placeId vs id.

    Hello,   I'm using the JIVE REST API and I have some doubts regarding the different ids (contentId vs id, perso...
  • Guide for implementing extended properties?

    Hello,   I've done some extensive research in the various communities and documentation about how to implement ...