Case #102157: Tips & Tricks in Avon Connects Updates Email


Description:


Hi -

The UK Avon Connects team needs to be able to edit the Tips & Tricks section of the email below.

They need to do this quite urgently as the email below shows that we're sending out Tips & Tricks for features that they are not using. They also need to translate the copy.

So far our investigation has yielded the following:

*In the admin console, they can only edit to the code to remove the whole T&T section. Which is not ideal as it is useful when it shows the correct info.

*The Tips and Tricks are stored in a Jive file and seem to be randomly inserted into the email digest message. In order to change them, we assume we would need to get the file from Jive, edit and return to Jive. Not sure if this would require a build to implement the new file. Please advise.

 

I'm attaching an image of the email

 

Here is the email copy:

 

 


Begin forwarded message:

From: Avon Connects <avonconnectsmessage@avonconnects.com>
Date: 26 November 2010 09:08:34 AM GMT
To: THOMAS BARRELL <thomasbarrell@me.com>
Subject: Avon Connects Updates, November 23 - November 26

 

Avon Connects Updates, November 23 - November 26

Avon wants you to stay connected so we would like to let you know what's happening with your content and your friends in the Avon Connects community. See your updates below, then share your thoughts!
Your Status

You haven't set a status update. Log in and set your status.
Your Content

Activity around content you've created or contributed to
Have you seen this? was viewed 7 times and replied to by 0 people
Hello! was viewed 6 times and replied to by 1 person
Hello, Hola, Bonjour, Hallo, Ciao was viewed 2 times and replied to by 0 people
Your Connections

Latest activity by people you are following
Helen@Avon replied to Eye Spy...? (just for a giggle!) 12 hours ago
Helen@Avon replied to Eye Spy...? (just for a giggle!) 12 hours ago
Helen@Avon replied to Coming soon... Connects Christmas Giveaway! 12 hours ago
Helen@Avon replied to Coming soon... Connects Christmas Giveaway! 12 hours ago
Helen@Avon replied to Coming soon... Connects Christmas Giveaway! 15 hours ago
Helen@Avon replied to Coming soon... Connects Christmas Giveaway! 15 hours ago
Helen@Avon created Coming soon... Connects Christmas Giveaway! 15 hours ago
Thomas@Avon modified Are you set for a woeful winter? 15 hours ago
Helen@Avon modified Terms &amp; Conditions Avon Connects Advent Calendar Product Giveaway 15 hours ago
Thomas@Avon modified i have been recharged for the items i have returned 15 hours ago
Popular Content

The content that is most viewed and participated in
Are you set for a woeful winter? in Fit & Fabulous
Help your Customers link to you on Avon Connects in Business Development Talk
Girls and makeup: when to start? in Family Zone
Wake up and smell the roses in Avonfabulous Blog
Cash For Christmas - Want To Win Up To 5,000 In Cash? in Kayleigh's Avon Blog
brochure 17 &amp; 18 - Free raffle tickets for christmas prize in VicsAvonBlog
OMG! I can't believe Avon never told us! in Sales Talk
product supply for C18 is a disgrace in Sales Talk
1 word story in Avon Café
Tips and tricks

Helpful Widgets
You can choose from a variety of widgets when you personalize your home page. Here are just a few:
Connection Activity - the latest activity from the people you're following
Status Updates - people's statuses from across the community
Your Groups - the groups you are a member of
Your Tasks - the tasks you have in the community
Watch a User or Tag - the latest content from the user or the tag being watched
Latest Poll - see the latest poll created in the community
There are several other widgets to choose from - try them out.

Not interested in these emails anymore, or want to change how often they come? Update your email preferences.

 

Latest Comment: Dec 9, 2010 10:32 AM by russell.thomason

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