Case #149123: Oracle client upgrade from 11.1.6 to 11.2.0 - Jive Server Won't Start.


As we get closer to our jive 4.5.4 upgrade to, we attempted an upgrade on oracle instant client, as suggested by Jive through an earlier case.

While we were successful in our dev and test environments, upgrade to production server failed.


After the new oracle instanct client 11.2.0 binaries installed successfully.

Environment variables configured, so that 11.2.0 is now on the path.

Manual test through, sqlplus client under "jive" account credentials succeeds to connect to jive database.


However after we add the following lines to the /usr/local/jive/applications/sbs/bin/instance file:

export LD_LIBRARY_PATH="$LD_LIBRARY_PATH:/usr/lib/oracle/11.1/client64/lib" export CLASSPATH="$CLASSPATH:/usr/lib/oracle/11.1/client64/lib/ojdbc6.jar"

And start the jive instance, we see errors in the sbs.out file and jive server is not accessible from browser.

The logs are attached below, hope we can find a quick fix on this.

Let me know if you have questions.




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