Case #176215: Email setups


Description:



Having great difficulty getting the smtp email settings to work.

 

Our supplychaininsights.com email server settings are...

 

FOR SSL:


Outgoing Mail Server: (SSL) www69.a2hosting.com or (server requires
authentication)
port 465

Supported Incoming Mail Protocols: POP3, POP3S (SSL/TLS), IMAP, IMAPS
(SSL/TLS)

Supported Outgoing Mail Protocols: SMTP, SMTPS (SSL/TLS)

 

HOWEVER when talking to support at A2Hosting I was told to use the following (which I have done and still no joy):

 

Per our phone call I recommend this for your SMTP settings at your JIVE remote web application :

Username: full email address with @
Password: email password
Port: 25 or 2525
SSL: off
Server: www69.a2hosting.com or a2s69.a2hosting.com

I recommend sending test emails after you get this setup to ensure it's working.

 

I have atached screen shots

 

Suggestions please??

Latest Comment: Mar 19, 2012 4:53 PM by Matt Willman

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