Case #182121: Top participant widget not populating


Even though the community has this widget installed and set it to show the top 20 participants, it is not populating.  We still get  The top participants are currently being calculated or no one has contributed yet.  I looked around for answers and saw maybe memory cache issue, but didnt really see a method to have this corrected? Is there a setting that I can change in the admin console so that any top participant widget a group or community uses will populate and stay populated so it doesnt look like it is not working?  There has been activity, posts etc, its in the Human Factors Community space of the production site...  Space: Human Factors Community | VA Community Collaboration


Any ideas or help is appreciated.  Thanks


More Like This

Case Product Issues

Loading Jira issues

Loading related product issues for this case