Case #183811: Password for users stop working




We have had a problem where I have issed someone a Username and Password. Then a few weeks later they say that their password stops working and they cannot login any more. I check that they havent just typed it wrong or something simple like that. I reset their password and they are back up and running.


This has happened for about 5 of our users and today one of them said that their password stopped working again.

Is this a known bug or somthing strange and new?






More Like This