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Welcome to AureaWorks, Aurea Software's community for customers and partners!   If you are new, first step is to register and set up your profile.   AureaWorks is designed with you in mind. We are here to help you... Get the help you are looking for: Product Resources, Access Knowledge Base, Ask the Community and Log a Support Case (start at…
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Dear colleagues,   we have got a problem regarding the comment-function and we are not sure whether its a #bug  or a  feature.   Imagine the following situation:   Person A created a #comment to a Blog-Post or Jive Document. Person B answered the comment. Person A edited his initial comment. Person B's answer does not make sense anymore.  … (Show more)
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Dear community,   Does anyone know or use the community everywhere feature? I am looking for experience reports, best practices and a documentation. Unfortunately both jive documentations are not available. https://docs.jivesoftware.com/cloud_int/comm_mgr/jive.help.core.20153/admin/UsingCommunityEverywhere.html… (Show more)
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I need to update a license. How do I do it once I have the .lic file?     Thanks, Tony
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I feel pretty stupid for asking this and I'm sure I must be missing something obvious... but how do I get to my News page in AureaWorks?  On our Jive platform we have a link to your News in the global nav.   If I want to follow stuff I have two options: 1) in my inbox, 2) a 'follow' link I presume is for my News page.  I just can't work out how… (Show more)
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Welcome to our new blog series, designed to provide quick and easy tips for using the Aurea Support Portal more effectively. Each post will cover one particular how-to topic. This week, we’ll start with using the Aurea Support Knowledge Base.   Our new Knowledge Base offers a single location where you can search documentation, published support… (Show more)
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When accessing Jive platform as an internal user specifically using Internet Explorer our main page slider is reduced in size to about half inch wide (image attached for reference), and the user is unable to see the content of the slider.  Same user could exit the browser and reenter within a minute and the user experience is normal - full slider… (Show more)
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Hi   Customer support asked me to migrate to 10.0.12   "Note: There was a bug with this solution and fixed in 2018 R2(10.0.12)  version. Please make sure you are using latest 10.0.x release to avoid this issue. "   Please provide download link for the 10.0.12. This will help me validate if upgrade to 12  resolves the error.   Also please… (Show more)
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