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I am (obviously) able to access AureaWorks, but since this morning, have been unable to access our private support group. I've tried in three different browsers and no joy. Can someone please figure out why I'm receiving the "Temporarily Unavailable" message when trying to access Prudential - International Insurance. Thanks.     Kosheno Moore,… (Show more)
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Sign up by adding your name to the comments below!   Looking to access information posted in one of the following customer spaces? Aurea Customer Hub (available to all Aurea customers regardless of product) Customers - Jive Hub (Jive customers only) Customers - AlertFind Hub (AlertFind customers only) Customers - Artemis Hub (Artemis…
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This morning I cant log in to the new supportal https://support.aurea.com/ .  It just wont let me.  What I don't know is, is this expected behaviour due to downtime, a problem that is being investigated, or just me.  We have the old Jive Software Status  page that tell us if there are major issues with various data centres etc, but do Aurea have… (Show more)
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I'm trying to figure out how to give a certain group of people access to Community Analytics. By default only System Administrators can access Community Analytics, but I do not want to grant that type of access. How do I enable Community Analytics for a restricted amount of people?
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Our problem is that we have two related policies, one for privacy and one for cookies. Our GDPR DPO has instructed us to link to our cookie policy on the cookie consent banner. The fact I can set the URL to the cookie policy in the admin console is not useful if it will have the "Privacy Policy URL" label, as this will only confuse people.   Can… (Show more)
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Many times I want to link specific text instead of inserting a URL into a post. After the most recent upgrade to AureaWorks, I can no longer do that.   Steps to reproduce: Highlight some text Click the Link icon in the RTE The Insert Link box that should allow this never fills in - stays white with an inexplicable scroll bar
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The past several months we've been busy adding new Aurea Products to the AureaWorks community and welcoming new community members from across the entire Aurea portfolio. Now we are excited to announce that Aurea has acquired a new company - Artemis - which will be joining us here in the community starting today on June 7, 2018.   What's Artemis?… (Show more)
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Instead of Connection Updates, the Inbox icon now says Alerted (which is confusing)   There is k-code text here:
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Here's a high level view of places available to you in AureaWorks with a brief description of the function for each place. This list includes spaces only, not groups (with a few exceptions). Have any questions? Leave a comment below!   …
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