• I am unable to access my private support group within AureaWorks. Is there a reason this is currently inaccessible?

    I am (obviously) able to access AureaWorks, but since this morning, have been unable to access our private support group. I've tried in three different browsers and no joy. Can someone please figure out why I'm receiv...
    Profile Photo
    last modified by julsee
  • Are you a customer? Request customer-only access today

    Sign up by adding your name to the comments below!   Looking to access information posted in one of the following customer spaces? Aurea Customer Hub (available to all Aurea customers regardless of product) Cu...
    Profile Photo
    last modified by stevenalexander
  • Is there an Aurea service status page?

    This morning I cant log in to the new supportal https://support.aurea.com/ .  It just wont let me.  What I don't know is, is this expected behaviour due to downtime, a problem that is being investigated, or ...
    Profile Photo
    last modified by lhallam
  • How do you configure Community Analytics for a permission group?

    I'm trying to figure out how to give a certain group of people access to Community Analytics. By default only System Administrators can access Community Analytics, but I do not want to grant that type of access. How d...
    Profile Photo
    last modified by sarah.omeara
  • Can I change the Jive "Privacy Policy URL" label on the Cookie Consent Banner?

    Our problem is that we have two related policies, one for privacy and one for cookies. Our GDPR DPO has instructed us to link to our cookie policy on the cookie consent banner. The fact I can set the URL to the cookie...
    Profile Photo
    last modified by Nik Edmiidz
  • Comprehensive Guide to AureaWorks Places

    Here's a high level view of places available to you in AureaWorks with a brief description of the function for each place. This list includes spaces only, not groups (with a few exceptions). Have any questions? Leave ...
    Profile Photo
    last modified by sarah.omeara
  • White box shows when trying to insert a link for highlighted text

    Many times I want to link specific text instead of inserting a URL into a post. After the most recent upgrade to AureaWorks, I can no longer do that.   Steps to reproduce: Highlight some text Click the Link ic...
    Profile Photo
    last modified by tmaurer
  • Artemis - Aurea's newest acquisition - is now available in AureaWorks!

    The past several months we've been busy adding new Aurea Products to the AureaWorks community and welcoming new community members from across the entire Aurea portfolio. Now we are excited to announce that Aurea has a...
    Profile Photo
    last modified by sarah.omeara
  • Couple of new bugs I noticed in AureaWorks today, post 9.0.4 upgrade

    Instead of Connection Updates, the Inbox icon now says Alerted (which is confusing)   There is k-code text here:
    Profile Photo
    last modified by tmaurer
  • AureaWorks bugs, post 9.0.4 upgrade

    A few more bugs: K-Codes in Search Can't mark as Helpful on Inbox page   K-Codes in Search k-codes, and quote marks instead of "by" and location information   lots more k-codes   And I ...
    Profile Photo
    last modified by tmaurer
  • Key Places to Follow in AureaWorks for Aurea Customers

    AureaWorks has a lot to offer with a variety of spaces and communities specific to what interests you. Rather than periodically logging in and checking each space for activity, updates and announcements, let us notify...
    Profile Photo
    last modified by sarah.omeara
  • How to Join This Community and Get Customer-Only or Partner Access

    How to Join This Community How to Get Customer-Only Access How to Get Partner Access   Looking for customer-exclusive content in this community? If so, you are in luck! You can get access to custome...
    Profile Photo
    last modified by Libby Taylor
  • Terms and Conditions

    Jive provides AureaWorks (AWX) as a service to its users, customers and partners, to help them exchange ideas, tips, information, and techniques related to our products and services. The AureaWorks community is here f...
    Profile Photo
    last modified by sarah.omeara
  • AureaWorks is Upgrading to 9.0.4 on May 23

    With the General Data Protection Regulation (GDPR) taking effect on May 25, 2018, we are going to be upgrading AureaWorks from 9.0.1 to 9.0.4 so we are equipped with the right tools to stay compliant with the new Euro...
    Profile Photo
    created by sarah.omeara
  • How to Abandon Your AureaWorks Community Profile (Deactivate Account, Stop Emails)

    Steps to Abandon your Community Profile  1. Manual Unsubscribe from Emails If you know your username/password and can log into the Community, follow the steps below because you: No longer intend to use your Comm...
    Profile Photo
    last modified by Libby Taylor
  • Jive community down for how long?

    How long will the sites be down for maintenance?
    Profile Photo
    last modified by irfanraja
  • A Quick Guide to "My News" in AureaWorks

    Welcome to My News, the central place for you to see what's happening in the AureaWorks community relevant to you and the Aurea products you use.  You can also customize your own streams to keep track of what's i...
    Profile Photo
    last modified by sarah.omeara
  • About AureaWorks – Aurea's Customer Community

    Welcome to AureaWorks, Aurea Software's community for customers, partners and developers!   AureaWorks is designed with you in mind. We are here to help you... Stay on top of the latest company news and updates...
    Profile Photo
    last modified by sarah.omeara
  • New Professional Services space for CRM customers now available!

    We’re excited to announce that the Aurea Professional Services team launched a space dedicated to services for Aurea CRM on April 12, 2018 here in AureaWorks called Services - Customer Relationship Management (C...
    Profile Photo
    created by sarah.omeara
  • ETA On AWS Outages?

    Has anyone had Jive Intranet outages consistently for the last week? It's been down a considerable amount of time and wondering when it'll be stable again?
    Profile Photo
    last modified by connorb057