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Looking for customer-exclusive content in this community? If so, you are in luck! You can get access to custome... Aurea Support Experience How-To Part 4: Downloading Software Updates Customers with a current software license can download the most recent software updates and hotfixes from the Portal. For older software ver... Aurea Support Experience How-To Part 2: Tracking Known Defects You can now see when an issue has been submitted to engineering as a suspected product defect. Access the Knowledge Base from Support Home. ... Aurea Support Experience How-To Part 6: Submitting Cases As a customer, you can submit cases from the Support Portal. Platinum customers will see their dedicated hotline telephone number on the same screen in ... Aurea Support Experience How-To Part 1: Using the New Knowledge Base Our new Knowledge Base offers a single location where you can search documentation, published support knowledge, community postings, ... Aurea Support Experience How-To Part 5: Product Documentation You can easily locate product support documentation in the Portal. Related How-To: Aurea Suppor... Aurea Support Experience How-To Part 3: Engaging the Community In the new Portal, it's easy to chat with other customers to share best practices, ask & answer questions about your configurati... I found a list of markup syntax https://community.jivesoftware.com/markuphelpfull.jspa but I see no way to enter them with the RTF editor, I would like to populate a document with document links by entering a series... A couple of weeks ago, I successfully managed to register with AureaWorks community, although I did not expect to run into unforeseen "perks" in the process of registration. Yesterday one of my colleagues also wanted... Hi Everyone, My situation is this; we are a Jive Intranet customer hosted on the Cloud (now AWS). We use our community as news feed to reach our partners as well as a place to store documents to share, and int... am I able to export all content from a community into a CSV file w/the name of the file and the hyperlinks? Also which versions are on premise versions and which ones are the cloud versions for Jive? Update: removed the div and the href still displayed the target site inline. What is this? Do i need a target attribute in my hrefs? So I found this cool easter egg today when i was trying to center some custom... Using jive cloud, I need to export the user profile information. I've tried using the REST api, and it works for email and name, but the fields I need were added (birthday, store location ect). So I cant figure out ho... Jive provides AureaWorks (AWX) as a service to its users, customers and partners, to help them exchange ideas, tips, information, and techniques related to our products and services. The AureaWorks community is here f... Hi All, I am looking for some answers and need your guidance. 1. Can I signup for jive without corporate email address ? 2. Can I signup for Jive without any email address and use Phone Number instead... I'm a member of the Apple Developer's program. In their forum settings, it says I can receive push notifications for discussions by setting up the Jive iOS app. I downloaded the Jive iOS app and created an acc... I've been with the live chat help assistant on the jivesoftware.com site and tried everything I know of, including emailing email@example.com with no luck. I think my account Executive might be on a different t... Bonjour, Je suis utilisatrice du réseau social d'entreprise Plazza chez Orange. Sur notre espace dédié au partage de nos veilles respectives, nous utilisons la mise à jour de stat...