• How to Join This Community and Get Customer-Only or Partner Access

    How to Join This Community How to Get Customer-Only Access How to Get Partner Access   Looking for customer-exclusive content in this community? If so, you are in luck! You can get access to custome...
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    last modified by Libby Taylor
  • Jive platform using Internet Explorer main page slider reduced in size to half inch wide.

    When accessing Jive platform as an internal user specifically using Internet Explorer our main page slider is reduced in size to about half inch wide (image attached for reference), and the user is unable to see the c...
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    last modified by labron
  • Aurea Support Experience How-To Part 4: Downloading Software Updates

    Aurea Support Experience How-To Part 4: Downloading Software Updates   Customers with a current software license can download the most recent software updates and hotfixes from the Portal. For older software ver...
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    last modified by kosheno.moore
  • Aurea Support Experience How-To Part 2: Tracking Known Defects

    Aurea Support Experience How-To Part 2: Tracking Known Defects   You can now see when an issue has been submitted to engineering as a suspected product defect. Access the Knowledge Base from Support Home. ...
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    last modified by kosheno.moore
  • Aurea Support Experience How-To Part 6: Submitting Cases

    Aurea Support Experience How-To Part 6: Submitting Cases   As a customer, you can submit cases from the Support Portal. Platinum customers will see their dedicated hotline telephone number on the same screen in ...
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    last modified by kosheno.moore
  • Aurea Support Experience How-To Part 1: Using the New Knowledge Base

    Aurea Support Experience How-To Part 1: Using the New Knowledge Base     Our new Knowledge Base offers a single location where you can search documentation, published support knowledge, community postings, ...
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    last modified by kosheno.moore
  • Aurea Support Experience How-To Part 5: Product Documentation

    Aurea Support Experience How-To Part 5: Product Documentation     You can easily locate product support documentation in the Portal.           Related How-To: Aurea Suppor...
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    last modified by kosheno.moore
  • Aurea Support Experience How-To Part 3: Engaging the Community

    Aurea Support Experience How-To Part 3: Engaging the Community       In the new Portal, it's easy to chat with other customers to share best practices, ask & answer questions about your configurati...
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    last modified by kosheno.moore
  • is it possible to enter markup in a document

    I found a list of markup syntax https://community.jivesoftware.com/markuphelpfull.jspa but I see no way to enter them with the RTF editor, I would like to populate a document with document links by entering a series...
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    last modified by faust
  • A perk with registration at AureaWorks community

    A couple of weeks ago, I successfully managed to register with AureaWorks community, although I did not expect to run into unforeseen "perks" in the process of registration. Yesterday one of my colleagues also wanted...
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    last modified by jon.whitaker
  • Document Storage, Best practice?

    Hi Everyone,   My situation is this; we are a Jive Intranet customer hosted on the Cloud (now AWS). We use our community as news feed to reach our partners as well as a place to store documents to share, and int...
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    last modified by dwilliamsl
  • question - export all content from a community into a CSV file

    am I able to export all content from a community into a CSV file w/the name of the file and the hyperlinks?
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    last modified by mjbernardo123
  • What is the difference between Jive version SBS 8.0.1.0 and Jive version 2018.3?

    Also which versions are on premise versions and which ones are the cloud versions for Jive?
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    last modified by sarang
  • Href displays target site inline... but....

    Update: removed the div and the href still displayed the target site inline. What is this? Do i need a target attribute in my hrefs?  So I found this cool easter egg today when i was trying to center some custom...
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    last modified by groovylocks
  • how to export all user profile information in JIVE?

    Using jive cloud, I need to export the user profile information. I've tried using the REST api, and it works for email and name, but the fields I need were added (birthday, store location ect). So I cant figure out ho...
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    last modified by dwilliamsl
  • Terms and Conditions

    Jive provides AureaWorks (AWX) as a service to its users, customers and partners, to help them exchange ideas, tips, information, and techniques related to our products and services. The AureaWorks community is here f...
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    last modified by aureajess
  • Jive Signup

    Hi All,   I am looking for some answers and need your guidance.   1. Can I signup for jive without corporate email address ? 2. Can I signup for Jive without any email address and use Phone Number instead...
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    last modified by usamakaram
  • How do I set up Jive iOS app for use with Apple developer forums?

    I'm a member of the Apple Developer's program. In their forum settings, it says I can receive push notifications for discussions by setting up the Jive iOS app.   I downloaded the Jive iOS app and created an acc...
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    last modified by James Bucanek
  • Access case supportal assumed denied

    I've been with the live chat help assistant on the jivesoftware.com site and tried everything I know of, including emailing support@jivesoftware.com with no luck. I think my account Executive might be on a different t...
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    last modified by vioxm1
  • Partager un lien comme sur un réseau social

    Bonjour, Je suis utilisatrice du réseau social d'entreprise Plazza chez Orange.   Sur notre espace dédié au partage de nos veilles respectives, nous utilisons la mise à jour de stat...
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    last modified by celine.louis