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Welcome to our new blog series, designed to provide quick and easy tips for using the Aurea Support Portal more effectively. Each post will cover one particular how-to topic. This week, we’ll start with using th... How to Join This Community
How to Get Customer-Only Access
How to Get Partner Access
Looking for customer-exclusive content in this community? If so, you are in luck! You can get access to custome... Hello AureaWorks Community, This note is to inform you that our weekend migration of AureaWorks to AWX (originally scheduled for 3/31) is temporarily delayed. Here is the latest from our Principal Engineer Don... As an Aurea customer, hopefully you have experienced Aurea’s new Customer Support Portal. The Portal offers an exciting and content-rich way to get your questions answered, share ideas with other users, and lear... Hello! Thank you so much to Kosheno Moore for the warm welcome and lovely introduction! Welcome Jessica Maxson - Customer Advocacy Manager AKA AureaWorks Community Manager I'm so grateful to be part of... Hello AureaWorks Community, I am very pleased to introduce Jessica Maxson, who has joined our Aurea Marketing’s Communities Team as the Customer Advocacy Manager. We've brought Jessica on board to carry ... The past several months we've been busy adding new Aurea Products to the AureaWorks community and welcoming new community members from across the entire Aurea portfolio. Now we are excited to announce that Aurea has a... With the General Data Protection Regulation (GDPR) taking effect on May 25, 2018, we are going to be upgrading AureaWorks from 9.0.1 to 9.0.4 so we are equipped with the right tools to stay compliant with the new Euro... We’re excited to announce that the Aurea Professional Services team launched a space dedicated to services for Aurea CRM on April 12, 2018 here in AureaWorks called Services - Customer Relationship Management (C... As you may have noticed, the community is growing larger every day with the addition of Customer Relationship Management (CRM) Community and Customer Experience Platform (CXP) in December, AlertFind Community, Campaig... Life is full of changes, and AureaWorks is no different! In early December we rebranded the community from JiveWorks to AureaWorks, introduced a new look and feel to the design, and introduced two new Aurea product sp... When I came to Jive in 2014, I was taking a gamble on this tool called Jive because I thought it could change the world. I still believe that collaborative tools like Jive can change the world via the way we work toge... As previously mentioned in my blog Change is happening for Jive.. and for JiveWorks as well, we have evolved JiveWorks to become the customer community for all Aurea products and customers. With this evolution, ... Ever wonder how you rack up points here in the AureaWorks community? This a list of activities that earn you points as you go about learning, asking, sharing and contributing to the community. If you are a customer, y... Recently we have been working on something special for our hosted and on-premise customers in this Community. It's called My Jive Licenses For hosted or On-premise customers, you can access it here: http... Welcome to AureaWorks, the one place for our customers, partners and other interested professionals to come together for product updates, product / support questions and answers, and conversations about running and su... Change is happening in every facet of our company right now, for Jivers, Aureans as well as customers. With this transition underway, we are getting a clearer picture of how JiveWorks, our customer and partner communi... You may have heard me talk about the Unicorn badge here in the Jive Community. It's a badge that I personally give to people who help me out with special tasks. You know you want it, maybe you even covet it when you s... Hello, JiveWorks! Have you noticed anything different coming into JiveWorks today? If you have, that's because we are now running on Jive 9.0.1! When did it happen? The upgrade started at 5pm PT last night (... In order to take advantage of Jive's latest features and capabilities for a hosted community, JiveWorks is upgrading to Jive 9.0.1 on Tuesday, April 4, 2017 starting at 5 pm PT. Since this is a major upgrade, the syst...