• @mention in custom Ideation fields

    Hello   I'm playing with some custom fields in the Idea content type, but @mentioning isn't working. Is this expected functionality or does a ticket need to be raised?   Thanks!
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    last modified by Oliver Beirne
  • Documentation community everywhere functionality

    Dear community,   Does anyone know or use the community everywhere feature? I am looking for experience reports, best practices and a documentation. Unfortunately both jive documentations are not available. h...
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    last modified by beritmo
  • This document is currently being edited by me, but I'm not, how do I edit it?

    I was editing a page, then I clicked something by mistake and found myself on another page. I've navigated back to the page I was editing and want to continue. But, at the top of the page it says:   This documen...
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    last modified by scottlangham
  • Where can I find the total number of Videos we have loaded in our community?

    The CMR report shows all other types of content but not video.  Assuming because they are hosted off site and not locally.
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    last modified by stephanie_bowman
  • What is the difference between Jive version SBS 8.0.1.0 and Jive version 2018.3?

    Also which versions are on premise versions and which ones are the cloud versions for Jive?
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    last modified by sarang
  • Virtually no Apps working on AureaWorks

    Hi. I'm sure you know this already, but when you try to either use the main 'Apps' menu (top nav), or !App within a piece of content, pretty much nothing works!   !App menu in Content   Box    ...
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    last modified by mcollinge
  • How to turn on Gamification for Cloud instance?

    One of our cloud instances has this on and we are wanting to explore it on another instance.   What is the process to enable the Rewards Console?
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    last modified by james1.hicks
  • delete my profile

    I want to delete my profile. Why can't I do it myself?
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    last modified by aferguso
  • Jive Signup

    Hi All,   I am looking for some answers and need your guidance.   1. Can I signup for jive without corporate email address ? 2. Can I signup for Jive without any email address and use Phone Number instead...
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    last modified by usamakaram
  • Can someone tell me how to sign up for the Aurea users conference in December in NOLA?

    Just a link will do. I'm not getting anything in search, but that could be because I don't know the EXACT name of the conference.
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    last modified by curt
  • I am unable to access my private support group within AureaWorks. Is there a reason this is currently inaccessible?

    I am (obviously) able to access AureaWorks, but since this morning, have been unable to access our private support group. I've tried in three different browsers and no joy. Can someone please figure out why I'm receiv...
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    last modified by julsee
  • Is there an Aurea service status page?

    This morning I cant log in to the new supportal https://support.aurea.com/ .  It just wont let me.  What I don't know is, is this expected behaviour due to downtime, a problem that is being investigated, or ...
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    last modified by lhallam
  • How do you configure Community Analytics for a permission group?

    I'm trying to figure out how to give a certain group of people access to Community Analytics. By default only System Administrators can access Community Analytics, but I do not want to grant that type of access. How d...
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    last modified by sarah.omeara
  • Couple of new bugs I noticed in AureaWorks today, post 9.0.4 upgrade

    Instead of Connection Updates, the Inbox icon now says Alerted (which is confusing)   There is k-code text here:
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    last modified by tmaurer
  • ETA On AWS Outages?

    Has anyone had Jive Intranet outages consistently for the last week? It's been down a considerable amount of time and wondering when it'll be stable again?
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    last modified by connorb057
  • Access to JiveWorks space

    Libby Taylor   Trying to get access to a Jive SSO Configuration document that we had access to previously.   Is there a way we can get access to the place this lives in? https://community.jivesoftware.com/...
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    last modified by james1.hicks
  • Status Page SMS Updates

    I have been subscribed to the Status page updates for a few years now. I used to get SMS (text) updates each time an update was posted. It seems of late that I am only getting the SMS updates on the initial post. Is t...
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    last modified by Stephanie Standring
  • Access case supportal assumed denied

    I've been with the live chat help assistant on the jivesoftware.com site and tried everything I know of, including emailing support@jivesoftware.com with no luck. I think my account Executive might be on a different t...
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    last modified by vioxm1
  • Partager un lien comme sur un réseau social

    Bonjour, Je suis utilisatrice du réseau social d'entreprise Plazza chez Orange.   Sur notre espace dédié au partage de nos veilles respectives, nous utilisons la mise à jour de stat...
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    last modified by celine.louis
  • AureaWorks maintenance on Wednesday, January 17 at 7 pm PT.

    Libby Taylor paramveer singh  Aman Babbar  Dave Morrissey We go above notification.However, we did not get any detailed information about the outage.   Please help us by answering below questions  ...
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    last modified by vgarikpa