By now, you've seen the system announcement that the Jive Community is getting an upgrade on Friday, January 23.


IMPORTANT: This upgrade does not affect your company's community and is not related to the cloud upgrades happening this week for customers or any additional upgrades you might have planned individually for your communities. This upgrade only applies to the community found at this URL: community.jivesoftware.com

 

What's happening?
The Jive Community will be upgraded to version 7.0.3.1 on Friday, January 23 at 5 pm, Pacific Time. Because the Jive Community is made up of several nodes, it will require a downtime of approximately 6 to 8 hours to conduct the upgrade. Luckily, we are able to schedule it on a Friday night and no customer upgrades are planned for that day.

 

What happens when JC is down?

Visitors will see a custom maintenance page which directs customers to call a support number for critical issues and asks them to hold off on submitting cases for non-critical cases.

 

What do you need to do?

Nothing! Great news, right? Relax and enjoy your weekend and there will be an upgraded Jive Community back online when you return to work.

 

Questions?

Please let me know in the comments below. Thank you!