You heard me right, the Jive Community is getting an upgrade!

 

We'll be moving this community to version 8.0.1 on Thursday, August 27, 2015 starting at 5 pm PDT. Since this is a major upgrade, the system will be in maintenance mode for around 8 to 10 hours and will not be accessible during that time.

 

Highlighted features with version 8

 

Besides the obvious reason of being on the latest and greatest hosted Jive platform, moving to version 8.0.1 brings the following benefits which are of particular interest to the Jive Community:

 

  • Being able to offer a branded experience across devices.
    With responsive page sizing/design: the screen sizes with you! Regardless of your screen size or device the page will size appropriately. Now we can design for our brand once and let the software do the heavy lifting across devices!
  • Mobile version of the site to get you to your cases faster.
    With version 8, we get a bunch of new options for tiles in order to build a fantastic mobile home page experience. And since we are primarily a support community, we'll also be building in direct access to your cases and discussions straight from the mobile home page so that you can view and respond to them as quickly as possible.
  • News stream featuring Jive thought leadership articles and product updates.
    Just like many of you, we are going to implement the News feature to focus all of Jive's really important news into one spot!
  • Promoted search content gets you to the right stuff.
    It's my goal at Jive to make sure you get the answers you seek. With the ability to promote search content, we can bump more official and current content to the top of the search results!
  • Helps us make the transition to cloud.
    Being able to make some of the changes needed in our customer support groups in version 8 helps us prepare to make the move to a cloud environment. It's all part of our master plan!

While there are a lot of other features in Jive 8, these are the focus for us at this point. As we evolve the community, we will start to utilize more features as well.

 

If you have any questions or concerns about this upgrade, please don't hesitate to reach out to me in the comments below.

 

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