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April 1 – 2 is rapidly approaching, and you won’t want to miss the incredible customer presenters we have lined up for San Diego. This is the first in a series of posts where we’ll highlight the sessions you can expect at Aurea Experience 20 — starting this week with speakers from Filtration Group, Thornton Thomasetti, British Columbia Institute of Technology, and Braskem S.A.


Filtration Group operates 22 businesses in 28 countries — with over 7,000 employees spanning industries like manufacturing and life sciences. Yet only half of their employees have email addresses.


They’ll share how workers in their plant (and other desk-less workers) are using kiosks to access Jive, where they’re able to both read and contribute to a thriving community. You’ll also learn their top tips for engaging a front-line workforce, and what they’re planning next with Jive.


It’s a great story from one of our newest customers. Don’t miss the chance to see just how much they’ve done with Jive since joining the family in 2018.



Thornton Thomsetti and the British Columbia Institute of Technology (BCIT) will lead a valuable talk on empowering community leaders. We couldn’t be more excited about this session: it brings together two innovative customers who are experts at training and empowering employees using Jive — and the conversation promises to be lively.


British Columbia Institute of Technology have used Jive since 2012 as their single collaboration platform across the entire faculty and staff. It’s even a critical component of how they develop their curriculum and share technical documentation. BCIT’s Kenzie Woodbridge will share her experiences training the entire team to use Jive, and how their culture has switched from complaining about collaboration tools to wanting to use them in even more robust ways.


Thornton Thomasetti provides engineering design, investigation, and analysis to clients around the world, and they’ve used Jive since 2016 as their intranet and collaboration platform. Now, they’re rolling out an amazing “community of practice initiative” designed to identify and empower top collaboration champions to take their communities to the next level.


Liz Uva will talk about the entire process — from how to find the best community leaders to their favorite tools and features for empowerment. It’s a must-see session for anyone interested in building a more vibrant, active community.



Braskem S.A. is the largest petrochemical company in the Americas, founded in 2002 by a merger of six companies. With an aging workforce (and a 5 to 8-year lifespan for the highly-specialized equipment that powers their industry), capturing knowledge is critical.


Rafael Navarro, head of knowledge management, will share how they are retaining and sharing critical institutional knowledge using Jive. He’ll even discuss the technical aspects of their implementation (they connect Jive to Sharepoint), the escalating imperative to capture even more knowledge as a new wave of retirement approaches, and his top tips for using Jive empower near-retirees to help train new hires.


Stay tuned here for even more Aurea Experience 20 session highlights — and if you haven’t already, register today to join us.

Pack your running gear and join us!


We are looking forward to seeing you at Aurea Experience 20 in Berlin!

For those of you early birds, we are organizing 3K and 6K runs to explore the Tiergarten in the heart of Berlin. It's one of the largest public urban parks in Europe.
Our routes will allow us to see:

the Reichstag Building;

the Victory Column;

the English Garden;

numerous monuments and memorials;

the House of World Cultures;

the Neuer See lake;

and the Carillon.


Meeting date/time:

Wednesday March 11 6:30 AM at Aldon Hotel Lobby



Neil Dholakia (6K)

Michael Obermaier (3K)



25 - 60 minutes depending upon pace and route distance


Weather Forecast:






I look forward to seeing you there!

Aurea Experience 20 is rapidly approaching, and we couldn’t be more excited about the customer speakers we have lined up. This is the first in a series of posts where we’ll highlight several of the sessions you can expect in Berlin — starting this week with speakers from Rehau, Ripple Effect, and Lloyds.


Rehau makes polymer-based products for windows, doors, plumbing, automotives, and furniture components. They have over 20,000 employees in more than 170 locations, and their mission is to stay engaged with all of them, from office staff to plant workers.


In fact, more than half of Rehau’s employees are plant workers who didn’t have access to the company’s previous intranet. Plant managers just created powerpoint newsletters that they showed on monitors in the break rooms.


In Berlin, speakers from Rehau will tell you how they began using Jive — first at one of their largest plants as a pilot program — to give all workers access to the latest company news and critical communications from their smartphones. Plus, they’ll talk about the challenges of communicating across different countries and languages, and how the PS multi-language add-on helps.




Ripple Effect’s Anne Barlett-Bragg will talk about the incredible work they’ve done with the Council of Australian Tribunals (COAT). COAT brings together over 16,000 legal professionals to learn from each other and collaborate together — and you’ll hear how Jive makes it all possible.

Prior to using Jive, Australia’s 350+ magistrate judges worked in silos. They weren’t well connected to each other, and it was believed that (as older workers) they might not be willing to adopt new technologies.

Ripple Effect will talk about how they debunked that myth, and how Jive has brought them together at home, at the office, and on the road through easy-to-use mobile technology. It’s a powerful story about creating the future of work at a long-established institution.




Lloyds Banking Group has 90,000 employees worldwide, so connecting them (and keeping them collaborating) is no easy task. Mark Mazza and Emma Stacey will share their journey with Jive, starting in 2015 — and how they gradually rolled it out to the entire Lloyds workforce, including retail employees.

They’ll also talk about how Jive helped solve their employees’ #1 challenge: finding help when they need it. You’ll hear how they revamped the Jive profile page to make it easier for employees to find the right people for every question — plus, how they manage such a large Jive implementation with just a team of 2.

Their story is a great example of using customer journeys and design thinking to connect employees and solve their biggest pain points, and you won’t want to miss it.


Stay tuned here for even more Aurea Experience 20 session highlights — and if you haven’t already, register today to join us.

If you’re planning to attend Aurea Experience 20 in San Diego, time is running out to take advantage of the early bird rate at the Intercontinental San Diego!


Book by March 6th to receive the early bird discount of $249 (valid April 1 – 2).


The brand new Intercontinental San Diego is the ultimate in waterfront sophistication. You’ll enjoy exquisite rooms, luxurious amenities, and incredible views of the bay — all from one of the city’s most vibrant neighborhoods.


Book your room today!

Book online

Toll-free: 877-666-3243

Conference code: CAU

Whether your community is new or could use a refresh, Jive Bootcamp has something for you. Each session will be led by both a subject matter expert from Aurea and a customer expert sharing best practices, examples, and tips and tricks for enhancing your community to keep your users engaged.


Sign up now for the Berlin bootcamp or San Diego bootcamp (it's free!)


If you haven't registered for the conferences yet, you can sign up for bootcamp at the same time - register here.



Session timeContent and Community StructureBerlin presentersSan Diego presentersAdvanced Community ManagementBerlin presentersSan Diego presenters

First things first: creating a solid community plan and structure

Whether you are just starting out - or need to refresh a mature community, the behind the scenes information architecture is key to creating the best user experience. This session will help you plan and define (or redefine) a solid base for your community.

Alexander Schuster
Katrin Fischer

Alexander Schuster

Julie Blutstein

Get the most out of Jive's analytics

Struggling to learn how to use Jive's Community Analytics tools effectively? Join this session to learn how to get the data you need to keep your community management engaged and informed using dashboards, queries and the Analytics Export tool.

Joey Levi

Anna Kravets

Joey Levi

Adib Abrahim


Creating killer content

Engaging and compelling content goes beyond images and color schemes. Join this session to learn everything you need to know about creating killer content - from creating templates for content creators, to tips for executives who blog to creating campaigns centered around content creation that engages users and keeps them coming back for more.

Alexander Schuster

Philippe Van Nieuwenborgh

Alexander Schuster

Tracy Maurer

Creating the best user experience in Jive

Does your community need a UX update? Do you feel your branding and theming options are limited? Join this session to learn best practices for creating consistency across landing pages and between desktop and mobile experiences. You'll also hear some expert tips on the best tiles to use to create a compelling UI.

David Nixon

Dina Vekaria-Patel

Jon Williams

Peter Broadley


Meet your peeps:

Join us for a networking lunch to chat with other Jive customers and your favorite Aureans!


Redefining corporate communications in Jive

Still not quite sure of the best way to publish company news and announcements in Jive while keeping the home page fresh and relevant to your users? We'll start with News basics and deep dive into techniques to help you drive users into your community.

Alexander Schuster

Andrew Gilleran

Alexander Schuster

Mike O

What can I do with APIs?

We've all heard about APIs, but what can we actually do with them in Jive to add functionality? The possibilities are bounded only by your business needs and imagination. Learn from an Aurea expert and view examples from customers who have created tiles and integrations to enhance user experiences.

Derek DeMoro

Adam Jukes

Derek DeMoro

Melvin Berena