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  Jive is a complete collaboration hub and interactive intranet, powering a wide range of essential functions and processes in leading companies worldwide. We’ve compiled and templated numerous use cases and process flows to help customers build successful strategies. Customers report that Jive has helped them align their organizations from… (Show more)
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Today’s digital workplace is a beautiful and terrible thing. Technology helps us get more done, more quickly, than ever before, but it comes with its own challenges, from security to sprawl. In fact, the average business today uses over 300 applications, and employees shift between those applications every two to three minutes. This scenario… (Show more)
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What Is Social Collaboration? (and Why You Should Care)Enterprise social collaboration, as defined by the Aberdeen Group, is “an organizational initiative where employees or partner organizations work together to accomplish business-related tasks, via user-generated (social) content creation and sharing.” The analyst firm also notes that social… (Show more)
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Today, customer expectations are continuously growing, demanding exceptional quality and service. The key to delivering such an experience starts with having an engaged and connected workforce. In fact, a recent survey from Gallup found that companies with high employee engagement had 10 percent higher customer ratings than those with low… (Show more)
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Pearson is the world’s learning company, with expertise in educational courseware and assessment, and a range of teaching and learning services powered by technology. Pearson’s mission is to help people make progress through access to better learning.   With more than 30,000 people across 70 countries, Pearson needed a way to provide employees… (Show more)
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Recently, Aurea's own Katherine Evans chatted with an editor over at HostingAdvice.com, who wrote an in-depth feature article about trends in enterprise collaboration and the benefits of Jive's solution in particular. He explained today's increasingly siloed and dispersed work environments, and how Jive's interactive intranet can cure the… (Show more)
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The value of enterprise collaboration (EC) seems intuitive: of course it’s better to have customers, employees, and partners working together in a holistic way. Measuring collaboration, however, isn’t nearly as straightforward. Even when you can see the results of engagement in action, it can be challenging to benchmark and prove the impact of… (Show more)
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From HR to the C-suite, people at every level of today’s organizations are discussing the digital workplace: what it is, how it impacts the employee experience, and perhaps more importantly, how to create a successful one. But defining “digital workplace” isn’t as easy as it sounds.   What is a digital workplace?   Deloitte calls it “the natural… (Show more)
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Our AlertFind team recently created a very helpful active shooter assessment tool for businesses. Whether or not you use our AlertFind emergency notification system today, any company can benefit from this valuable exercise, which will help you think about how best to protect your offices against such an attack.   With 20-year law enforcement… (Show more)
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I recently had the pleasure of publishing an article on customer experience and measurement in CMSWire, and the process gave me some food for thought. At Aurea, one of our own key tenets is a focus on customer success – and we love to see our CX Platform customers take a similar approach.   A good CX requires both invisible design and a powerful… (Show more)
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