Win a trip to OSCON (O'Reilly's Open Source Convention) in Portland, Oregon, July 23 - 27, 2007 by creating the best blog entry about how Jive Software products have helped your organization. Your blog should be entertaining and creative while describing how you've used Jive software to make your organization better in some way. Blogs will be judged by a panel of Jive experts on the following criteria:
Thoroughness of solution description
Creativity of description
Number / Quality of screen shots (minimum of two)
Number / Quality of video clips
How do I win?
Post your entry on a publicly accessible blog before 7/12/07
Send the link to your blog entry to OSCONTrip2007@jivesoftware.com no later than July 12, 2007 at 11:59 PM Pacific Time
Include your name, organization name, email, phone number, and address in the submission email
The winner will be announced on 7/13/07 and the winning submission will be posted on the Jive Talks blog
Exactly what do I win?
Jive Software will reimburse you for either
Trip costs: airfare and hotel for July 23 - 27, 2007 in Portland, Oregon USA (up to $2000 USD)
OSCON Convention Sessions Plus Tutorials (up to $1990 USD)
You should also read the fine print and content rules before entering.
Our advice to you is to do something cool with this contest and have fun! Keep in mind that our panel of judges is made up of humans, not mindless automatons, and we like to be entertained.
As part of our release of Clearspace 1.2, we decided to refresh the content on our website. We were still using the same content as when launched Clearspace 1.0 in February so it was time to refresh things a bit.
As you can see from the before/after, some of the major changes to the Clearspace area are:
A more succinct header
Easier to find actions located at the top and side of the page
Product tour now starts on the main page vs having a separate page
The product tour is now reorganized based on how you can use Clearspace vs product features
Single feature list page for those hunting for a single page of ingredients
Consolidated the videos to a single page
Hope you folks like it. Some other new pages didn't make the launch and will follow shortly as will some continued modifications to the rest of the site.
Occasionally at Jive Software, our developers take a day off from their regular jobs to spend the day writing plugins for our products. After taking Friday off to write plugins for our new Clearspace product, we gathered at 4PM to do a quick review of our creations. This is what happens when a room full of Jive Software employees geek out over cool collaboration technology.
We managed to get quite a bit done for this release: 4 new features, 13 improvements and 52 bug fixes (see the full changelog for details). Some of the new features and improvements are: a Windows installer, internationalization ready UI, a new image editing UI for the text editor, document workflow and approval improvements, and tweaks to the "Browse" menu item for long space lists.
![http://www.igniterealtime.org/blog/wp-content/uploads/2007/06/ent_2_0.gif!Greg] and I were in Boston this week for the Enterprise 2.0 conference. We had a good set of meetings and lots of interesting discussions at the Jive booth. There were some consistent themes to the conversations:
Everyone is interested to see how large deployments of Enterprise 2.0 software will play out. Are cultural changes needed at large companies? When does IT get involved? What metrics will companies use to measure the success of these roll-outs?
A point-solution approach to Enterprise 2.0 doesn't cut it. Social software like wikis, blogs and discussions are meant to break down silos inside companies by eliminating inefficient email exchanges and by giving everyone a voice. But deploying products with narrow sets of functionality just ends up creating a whole new set of silos -- this time around content types. We've heard from people in companies that have gone with the point solution approach that they have go to one wiki instance for one set of information, the blogging engine for other info, and another wiki instance when they want updates about what another team in the company is up to, etc. None of it can be accessed by a single search, and every system has it's own version of social features like tagging and user profiles. One company we've talked to has literally three hundred different wiki instances. Trying to integrate these systems together is expensive and complicated.
Sharepoint is glorified file sharing and pretty universally despised. However, it's still being deployed very widely.
Clearspace is compelling: the fact that it delivers a unified suite of functionality (discussions, wiki documents and blogging) that's easy to use by both users and administrators is a very strong message. That said, getting the word out that Clearspace is even an option is still a challenge since we're a small company. This was especially true in my talks with analysts at the show.
We (Jive) can't boil the ocean and take on every possible feature ourselves. Showing how Clearspace is already able to integrate with existing systems inside companies is important in almost all the conversations we have. We'll need to continue to demonstrate meaningful partnerships with other vendors. A number of people have told us they'd love Clearspace to be able to vacuum up their existing wikis.
Overall, the show reinforced the fact that it's an exciting time for the Enterprise 2.0 space. Companies are moving beyond pilot deployments and are trying to figure out how to make this software practical across their entire user base. I've pretty excited about the role Clearspace will play in that process given everything above.
In a previous post about Jive Software and Open Source, I mentioned that we "do what we can to support collaboration within open source and other software developer teams (i.e. software user groups) by providing them with <span class="jive-link-external">complimentary licenses of Clearspace X or Jive Forums."
I wanted to let everyone know that we have streamlined the application process for getting a free license of Jive Forums or Clearspace X. If you are interested in a free license, you can apply here:
We hope to see many people take us up on this offer!
We spend a lot of time evaluating the right balance of people and content when we design Clearspace. Too much "people presence" and the UI seems to emphasize individual contribution (sorta ego-driven), too little and users miss the social aspect of who is behind the content (feels a little lifeless). Users like easy ways of keeping track of who they are communicating with.
Below is a quick before and after example. The top image shows a list of different content types in our current production release of Clearspace 1.1. Note that people are still present in this layout but more as supporting information for the content.
We've modified the UI to equate people with content for the Clearspace 1.2 release which comes out next week. Note that the below screenshot displays avatars, names, and presence (are they online, away, offline, disconnected?).
Last Friday I joined Sam Lawrence and Greg Unrein at the PDMA/PMF conference. Sam was keynoting the event (watch it below) and we supported the event by powering their online community with Clearspace.
Sam's keynote was not your father's keynote presentation (your Dad was a big keynoter, right?). Looks like Sam got some blog love on how he strayed from the conventional "read from your slide deck" method of presenting. Did it work? I think so...but give it a watch and let us know what you think.
The PDMA/PMF did a good job with the conference theme, "Putting Collaboration to Work." They obviously put a lot of work into practicing what they preached. The conference was semi-structured with a keynote and some sessions in the morning and an "unconference" in the afternoon. Lots of care was given to keeping things collaborative. For example, it was the first time I had been to a conference where everyone sat in a big, deskless circle.
Next up: Matt Tucker, Greg and myself will head to Boston for Enterprise 2.0. Come by our booth and say hi.
The scariest button on your computer is "reply all."
We've all got the scar tissue to prove it. Tell me you don't hesitate before you click that button. The repercussions for you on either end of "reply all" are not pretty.
Problem is, we've outgrown email and now use it for way more the simple 1x1 messaging system it was meant for. We desperately need space to collaborate, not just message each other. Because there's no space, we end up ccing a bajillion people and then having endless threaded conversations. Most of these conversations consist of responses like, "no problem" or "thanks."
Email is convenient for recaps, updates or communicating with people outside of work, but it's horrible for quick and effective collaborating. There are a lot of reasons email isn't good for collaborating but let's pick one (you can add the others).
The one that I always think about is a story my college psychology teacher told. She said that when someone is laying on the ground in a small town and someone walks by they immediately stop to help them. In New York, however, everyone walks right over someone on the ground because they think that someone else will help.
The same thing happens with email. Someone else who received the email will help, won't they? Anyway, the last thing you want to do is to reply all.
In an open space, like Clearspace, no one is addressed as the recipient of a question or document. So, while even more people can access the information than anyone you would have added to an email, people don't feel as scared and are more likely to participate. They could be the only person walking by, right?
Yesterday's WWDC conference may have mixed reviews but one of our engineers and I had the chance to attend and I was struck by a few things in listening to Steve give his keynote.
The last few "Stevenotes" have compared just how many OS releases there have been for OSX compared to Windows. This reinforces not only that Apple continues to innovate but that they're listening to people and responding vs. the epically long releases from Microsoft.
Keep it simple
Yesterday, at the end of Steve's speech on Leopard, he disclosed each edition of the OS and it's respective price. Basic edition: $129. Premium: $129. Business: $129. Pro $129. Enterprise: $129. Ultimate: $129. This was an obvious poke at Microsoft and all their ridiculous OS editions and prices. The subtext: We treat you with respect.
Make something painful, exciting
Steve showed a lot of cool things, but the one thing he showed that got my attention was Time Machine. I think this feature will attract a lot of Windows users. In essence Apple is making backing-up
the ugliest, scariest most denied part of computingactually sexy and fun. With Time Machine, when you can't find something and have that moment of "oh uh," you simply click on Time Machine and literally go to a new interface that looks like you're in the Millennium Falcon. When you search for something, you zoom past screens of time until you find it. Then simply restore it. In essence, Apple is turning the fear and pain of file loss into something fun. Brilliant.
There were many other cool announcements like the ability to go deep into viewing the contents of files without launching applications (Quicklook). But most obvious is Apple's vested interest in increasing it's stake in the browser market with their announcement of Safari for Windows. I'm not sure how bundling Safari with iTunes will give Safari market share. I had hoped Steve would also announce Safari was now open-source or at least have plug-in support (it is very standards-based). My guess is that Apple expects to sell enough iPhones to lure Windows/Apple developers to make lots of iPhone apps (since they have to be delivered through Safari) and that's Apple's road to browser marketshare and even more Apple developers.
A great product review of Clearspace X, the customer community edition of Clearspace, came out yesterday in InfoWorld. We are thrilled with the review and InfoWorld did a great job of digging into the nitty gritty of the application. One of the most satisfying aspect of creating software is to get feedback from customers and the folks who cover the industry. It's so great to hear, unaided, the product attributes we work so hard to deliver in our software. When we hear that we've "nailed usability," how important the reward system is, or that Clearspace X is an application that appeals to the entire range of users
from novices to the most advanced userwe know all our diligent investments in those areas are paying off.