2014 State of Community Management Survey Each year The Community Roundtable undertakes research to report on the state of community management. In years past we've focused on the community maturity model and the value of community management. We’re excited to kick off the 2014 State of Community Management research which will explore the questions:

  • How are communities performing?
  • What are the standards and strengths of online communities today?
  • What opportunities should community managers focus on to grow their programs?

Data gathered will determine how communities are performing in the eight competencies in TheCR’s Community Maturity Model. Jive customers have long been vibrant and vital members of the research process at TheCR - we hope that you will participate this year and add your voice and experience to the industry-leading research.


The 2014 SOCM is designed to help participants and Community Audit clients build roadmaps like the one below. Framing current and desired performance by competency enables constructive dialog with stakeholders about strategic, budget and resource decisions - and helps you gain the support and resources you need to be successful.


Community Roadmap

Want to participate? We’re looking for community managers, community strategists, community program leaders and volunteers who have community management responsibilities to tell us more about their communities in this online survey through February 28, 2014. The survey will take you 15-20 minutes to complete.


We are interested in learning more about communities at all levels of maturity and of all sizes. So your response is important to us whether your community is large or small, in the early or advanced stages of development. In order to provide the most comprehensive research possible we're looking for communities of every stripe and color.


As a thank you for participating, you will receive a promotion code for a discount of $500 that you can apply to a new individual membership in TheCR Network in 2014. We’re also launching a new Community Audit service and offering special pricing to the first five interested participants. Click here to take the survey now!