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pitfallsmountain.jpgIn 1982, before the advent of the PC, the Disney movie Tron introduced people to the idea of living inside of a computer. Nearly three and a half decades later, it’s not much of a leap to say that we actually do spend much of our days inside of computers.

 

In fact, most of us live our consumer lives immersed in technologies that were once the stuff of science fiction. Today, our digital experiences are pervasive, flexible, open, adaptive and mobile. At work it’s not too different—except, in the digital workplace, it can often seem as if we’re still locked in a mainframe straight out of 1982.

 

Today, most employees are stuck using a mishmash of email, rigid document-centric suites and shiny-yet-distracting teamware apps all bolted together on top of a legacy, my-way-or the highway intranet that has aged about as well as a GeoCities community circa 1996. The problem is that modern workers expect an empowering, people-centric workplace experience rather than a glorified bulletin board or reams of message threads where knowledge goes to die.

 

In my new article in CMSWire, I discuss the ways in which an interactive intranet solution can help businesses address the challenges and avoid the pitfalls of designing a new digital workplace. By putting people at the center of a virtual "WorkHub," companies can increase ROI and engagement by living up to employees’ high expectations.

 

To learn more about why interactive intranets should be the hub of your digital workplace strategy, read my article, Navigating Pitfalls in the New Digital Workplace.

Hello fellow community managers,

 

There's a lot of really great features that are rolling out with the 2016.2 release of Jive’s cloud-based Interactive Intranet and Customer Community solutions. One of the features I'm personally most excited about is the new peer to peer recognition capabilities. We recently implemented a peer recognition program here at Jive using this newest feature in order to encourage higher participation and activity on our own employee community. I decided to share how I launched that program and configure the Jive Rewards feature in 3 simple steps. Check it out:

 

Jive invented enterprise collaboration more than 15 years ago to empower people to work better together. Over the years, our Interactive Intranet has become the must-have solution for large companies across dozens of industries and lines of business to boost productivity and increase engagement among their employees. Today, Jive connects millions of people in ways that were unimaginable back when we began. And we’re only getting started.

 

We have a steadfast commitment and the best minds in the business working on the future of workplace collaboration. With our latest release, we’ve introduced new capabilities such as breakthrough personal analytics, intelligent profiles and enhanced integration to help organizations combine people, information and technology in brand new ways.

 

Tomorrow, Jive will not simply be a “place” or a “destination,” it will also be a pervasive virtual workplace. This new WorkHub will not only connect people, ideas, processes, work streams, devices and applications; it will create experiences. We are well-positioned to forever change the way work gets done in our digital world—today, tomorrow and well into the future.

 

To learn more about how Jive is powering the new future of work, read my new post here: The New Future of Work: A Peek into Jive’s Future History.

Today we officially unveiled to the world all of the great new features packaged in our 2016.2 cloud release! This new collection of features for Jive’s innovative cloud-based Interactive Intranet and Customer Community solutions help people get their work done faster and with more insight, while putting them at the center of their organization’s knowledge. Jive’s enhanced WorkHub allows companies to strengthen and easily leverage their biggest asset—corporate memory—wherever and whenever they need to.

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Jive’s unified WorkHub puts You at the center to fuel your organization's corporate memory

 

A special thanks goes out to all of our customers who put their words of excitement and support behind this important launch. Here's what they had to say:

 

  • "Jive's new personal analytics are important innovations to their solutions as they will not only help people see how active they are in the platform, but also how their content is resonating with other users. I believe this view into members' own impact on the community will increase the strong engagement we are seeing at Cox." — Candida Rodriguez-Lee, enterprise community manager at Cox Automotive

 

  • "I'm looking forward to the new personal insights in Jive's latest cloud update. We're eager to see how this new feature may change the behavior of our colleagues as they measure their personal impact in our community. In addition, Jive's new profiles are much more visual and provide faster access to a colleague's biography and expertise." — Dina Vekaria-Patel, community manager at Pearson

 

  • "We're excited about Jive's innovative new events functionality, which will deliver amazing time savings because we use events heavily within our community. Jive understands our needs, and is meeting them by delivering updates like the ability to highlight both internal and external speakers, create a copy of an event, and include a time zone—all of which are more streamlined ways to relay information to our members." — Brett Carpenter, social community manager at Relias Learning

 

  • "I'm excited about the introduction of personal analytics in Jive's latest release. This will allow our employees to see their individual impact, and inspire them to share more of their stories and experiences in the community—an important focus at our company." — Lori Harrison-Smith, enterprise community manager at Steelcase

 

  • "The latest enhancements in Jive's user experience allow us to spend our time focusing on what is most important—the content in our platform. In particular, every step taken in deepening the underlying analytics means that our users, community managers and the Jive system itself can use real data to decide what to target next and where to improve. Through ongoing engagement with customers like us—in user groups, in beta programs, and in its own customer community—Jive's transparency stands out, and we appreciate seeing regular new releases that incorporate our feedback and continue to excite us." — Andy Yates, technology strategy and innovation principal at ThoughtWorks

 

To learn more about this important release, read about it on our website: Jive's Latest Feature Release Drives Productivity and Engagement

 

More information in the Jive Community:

Personal Insights - 2016.2 Deep Dive

 

Flying helicopters in the North Sea is dangerous business. That’s why, when HeliOffshore, the global safety association for the offshore helicopter industry, was deciding on an all hands on deck approach to saving lives, they chose Jive.

 

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To get its members on the same page, the UK-based non-profit had to streamline processes and break down communication barriers across dozens of companies in several different industries, including manufacturers, operators and regulators. To add to the layers of complication, many of those organizations are in different time zones, says HeliOffshore CEO, Gretchen Haskins.

 

HeliOffshore began testing Jive’s Interactive Intranet solution on its Health and Usage Monitoring Systems (HUMS) – which monitors how a helicopter is functioning – last November. “The maintenance engineers loved it,” says Haskins. “We’ve got over 40 experts across the world actively collaborating,” she says, specifically citing the functionality of surveys and the ability to comment on documents in order to identify problems and propose solutions.

 

In the past, experts relied on accidents to retroactively learn how to prevent the next incident, says Haskins. Today, businesses like HeliOffshore are using data analytics and cloud collaboration tools to diagnose potential problems and offer solutions to prevent the loss of life before the helicopter even takes off.

 

To learn more about how Jive can help your company save time, money and perhaps even lives, read the Computer Business Review article here: HeliOffshore and Jive: Can cloud collaboration and data analytics save lives?

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