Every year, the Association of Support Professionals (ASP) recognizes the top ten best web support sites in the world. This year, our very own Jive Community, along with Esri and LANDESK's communities, were recognized in this honor.
And the crowd goes wild!
From the press release:
“What customers want is straight-forward, simple support that requires minimal effort to get the answers they need,” said Alfred Hahn, executive director of the ASP. “This honor is well-deserved for Jive, as the company provides just that—not only for its own customers but for other businesses that we’ve recognized with our award over the years. Jive’s community fully demonstrates best practices and excellence in online service, including integrated search, personalized repositories of recommended content and an intuitive, mobile-enabled interface.”
So please join me in congratulating the people that make these kinds of wins possible... each of YOU.
That's right. Without your support and passion for improving your own communities, we here at the Jive Community wouldn't constantly be striving to make the support process and product even better. Special shout out goes to the community managers and their teams at both Esri and LANDESK.
Check out the full announcement to bask in the glory: Jive-Powered Communities Recognized in 2016's Top Ten Web Support Sites
And here's to seeing more Jive-powered communities make the list next year!