The value of enterprise collaboration (EC) seems intuitive: of course it’s better to have customers, employees, and partners working together in a holistic way. Measuring collaboration, however, isn’t nearly as straightforward. Even when you can see the results of engagement in action, it can be challenging to benchmark and prove the impact of your enterprise collaboration initiative. That’s where Forrester comes in.

 

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5 Strategies for Benchmarking Enterprise Collaboration with Forrester | Jive Software