As a community management professional, I often think about inclusion. When I think about how to approach inclusive culture, I believe Diversity and Inclusion programs should closely integrate with Internal Communications, Learning & Development and be an integral part of digital transformation conversation. They all funnel up to employee experience and company culture.

I wrote this thought leadership article to consider these four steps to bridge the inevitable digital skills gaps across an organization, including:

 

  1. Understanding the lay of the land (including employee demographics and technology tools)
  2. Eliminating waste and confusion in your digital workplace
  3. Developing clear enablement programs for digital engagement
  4. Implementing measurements to ensure digital workplace success

 

What do you think? You can read the full article on CMSWire.