The Community Roundtable found that 70% of communities lack a clear strategy. Recently our own Michelle Gantt offered 6 steps to help companies benchmark and improve their digital workplace, including:


1) Identify Business Goals

2) Rethink ROI

3) Begin Benchmarking Before You Launch or Update Your Digital Workplace Initiative

4) Choose the Right Data Points

5) Think Across Personas

6) Roll It Up


Find out more on the Jive blog at or in Michelle's CMSwire article at