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7 Posts authored by: meagan.busath

This afternoon at Aurea Experience 18, we issued our official announcement detailing the new Aurea PeopleGraph platform. For those of you who weren't able to watch Scott Brighton's keynote presentation live, check out our press release below, which summarizes many of his key highlights.

 

In both New Orleans today and Munich last month, Scott discussed how PeopleGraph will:

  • Bring value to organizations by unlocking human potential and driving deeper employee engagement.
  • Power several new Jive features in the coming quarters, including contextual recommendations, intent-based search, intelligent news feeds and a reimagined digital diary.
  • Create a complete map of an organization's relationships through a highly scalable, graph-based data structure that uses sophisticated algorithms to analyze different types and strengths of organizational relationships.

 

 

Aurea PeopleGraph Unlocks the Value of Relationship Intelligence Starting with Jive Enterprise Communities

 

Aurea Experience 18 explores how unprecedented insight into people’s work relationships will reinvent enterprise connections, discovery and collaboration

 

NEW ORLEANS, Dec. 4, 2018 – Aurea, the company behind some of the world’s greatest customer and employee experiences, including Jive’s collaboration solution, today unveiled its PeopleGraph platform, which extracts sophisticated relationship intelligence within organizations to power enterprise communities centered around people. At Aurea Experience 18, Aurea CEO Scott Brighton shared how the company is helping its customers unlock human potential and drive deeper employee engagement by leveraging graph database technology to fundamentally transform traditional discovery and collaboration experiences.

 

“The nature of work has evolved dramatically as more global, virtual and distributed workforces have emerged, creating a clear imperative to re-establish people as the core of the collaboration experience,” said Brighton. “That’s why we reimagined Jive around PeopleGraph as an organizational ‘brain’ that understands each company’s web of ever-changing relationships. With this powerful intelligence, Jive will deliver a vastly improved experience for enterprise collaboration.”

 

The Aurea PeopleGraph mines billions of organizational connections to create a complete map of a company’s relationships across people, content and activities. This deep insight will drive unparalleled relevance and personalization as Jive releases several innovative collaboration capabilities in the coming quarters, including:

  • Contextual recommendations – PeopleGraph will help organizations accelerate their pace of content creation and reduce duplicate work by allowing Jive to recommend related experts and documents in real time as people work.
  • Intent-based searchIn order to help people quickly find what and whom they’re looking for, the PeopleGraph search engine will go beyond keywords to truly understand the real intent of each search. Jive’s new discovery experience will leverage advanced content semantics and valuable intelligence about each person’s interactions to deliver better results.
  • Intelligent news feeds – PeopleGraph will also eliminate digital crowding in Jive news feeds by leveraging its relationship web to prioritize the information people care most about.
  • Reimagined digital diary Jive’s new mobile-first personalized assistant will save people time and ensure more successful, productive meetings. PeopleGraph will enable this by instantly merging a user’s calendar appointments with recommendations of related people and information from multiple digital tools.

 

These new collaboration experiences will be underpinned by PeopleGraph’s highly scalable, graph-based data structure built on Amazon Neptune. Each community’s PeopleGraph will use sophisticated algorithms to analyze its full spectrum of people-to-people, people-to-content and content-to-content connections, both within Jive and from other applications across a company’s digital ecosystem. The platform interprets differing types and strengths of relationships – from hierarchical and explicitly defined connections, to implicit connections with people who have similar skill sets, interests and other affinities.

 

Following the initial launch with Jive, Aurea will roll out PeopleGraph across its entire software library so more businesses can uncover and enrich connections inside and outside their organizations.

 

About Aurea Experience 18

Aurea Experience 18 spans two free events in Europe and North America, where Aurea customers and partners enjoy three informative tracks with more than 15 breakout sessions on employee engagement, the new digital workplace and customer intelligence. Speakers include more than a dozen customers from organizations such as American Airlines, Carlson Wagonlit Travel, Citi, Commvault, International Committee of the Red Cross, Lloyds Banking Group, Morgan Stanley, Pearson, Schaeffler, Vodafone Ukraine and more. In addition, the conference offers a “boot camp” track, where Jive community managers learn key skills, strategies and best practices for building strategic plans, increasing adoption and driving advanced community use cases. For more information, follow @AureaSoftware and #AureaExperience on Twitter.

 

About Aurea

Aurea is the technology behind some of the world's greatest customer and employee experiences, for the largest and most successful brands. Aureas platform, engagement and vertical solutions help companies create exceptional, end-to-end experiences for their customers – driving both retention and growth. Aureas family of companies deliver process management, messaging, customer relationship management, email marketing, project and portfolio management, and collaboration software, as well as industry solutions for retail, insurance, energy and life sciences. Aurea Software, Inc. is an affiliate of ESW Capital. For more information, visit www.aurea.com or follow @AureaSoftware on Twitter.

 

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Aurea and the Aurea logo are trademarks of Aurea Software, Inc. All other trademarks referenced are the property of their respective owners.

We're getting excited for Aurea Experience 18 to kick off next month in Munich, and then this December in New Orleans. As we get closer to this next customer and partner conference, we've announced another speaker in our stellar mainstage lineup: Brad Bebee, principal product manager for Amazon Neptune. Check out today's press release below for more details on what Brad will cover during his keynote, and how Aurea is leveraging Amazon's graph database to power the future of Jive.

 

Hope to see some of you in Munich or New Orleans very soon!

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Aurea Plans to Unveil PeopleGraph, a New Technology Leveraging Amazon Neptune that Will Power the Future of Jive Software

  

Aurea Experience 18 to detail innovative relationship intelligence platform; feature mainstage keynote by AWS’s Brad Bebee on the advantages of graph databases

 

AUSTIN, Texas, Oct. 30, 2018 – Aurea Software, the company behind some of the world’s greatest customer and employee experience solutions, including Jive Software, today announced that Brad Bebee, principal product manager at Amazon Web Services (AWS), will keynote at Aurea Experience 18 on November 12 in Munich and December 4 in New Orleans. Alongside Aurea CEO Scott Brighton, Bebee will explore how companies like Aurea are leveraging Amazon Neptune, a fast, reliable, fully managed graph database service that makes it easy to build and run applications that work with highly connected data sets.

 

 

“At Aurea, we’ve been committed to AWS for nearly a decade, which is why we’re so pleased to have Brad join us at Aurea Experience this year,” said Scott Brighton, CEO at Aurea Software. “He’ll discuss the power of Amazon Neptune, and how we’re re-establishing people as the center of enterprise social networks in order to create a vastly improved experience for enterprise connection, discovery and collaboration.”

 

At Aurea Experience 18, Brighton will unveil details of the massively scalable PeopleGraph technology Aurea is building on Amazon Neptune. Aurea’s new PeopleGraph will take relationship intelligence to an unprecedented level of sophistication to support enterprise communities centered around people. This underlying platform will eventually span Aurea’s entire software library to help businesses uncover and enrich different types of relationships inside and outside their organization.

 

About Aurea Experience 18

Aurea Experience 18 spans two free events in Europe and North America, where Aurea customers and partners will enjoy three informative tracks with more than 15 breakout sessions on employee engagement, the new digital workplace and customer intelligence. Speakers include more than a dozen customers from organizations such as American Airlines, Carlson Wagonlit Travel, Citi, Commvault, International Committee of the Red Cross, Lloyds Banking Group, Morgan Stanley, Pearson, Schaeffler, Vodafone Ukraine and more. In addition, the conference will offer a “boot camp” track, where Jive community managers can learn key skills, strategies and best practices for building strategic plans, increasing adoption and driving advanced community use cases. For more information, follow @AureaSoftware and #AureaExperience on Twitter.

 

About Aurea

Aurea Software, Inc. is the technology behind some of the world's greatest customer and employee experiences, for the largest and most successful brands. Aurea's platform, engagement and vertical solutions help companies create exceptional, end-to-end experiences for their customers – driving both retention and growth. Aurea's family of companies deliver process management, messaging, customer relationship management, email marketing, project and portfolio management, and collaboration software, as well as industry solutions for retail, insurance, energy and life sciences. Aurea is an affiliate of ESW Capital. For more information, visit www.aurea.com or follow @AureaSoftware on Twitter.

 

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Aurea and the Aurea logo are trademarks of Aurea Software, Inc. All other trademarks referenced are the property of their respective owners.

We recently sat down with the company’s collaboration programme lead, Mark Mazza, in advance of his colleague Dan Thomas’ presentation at the upcoming Aurea Experience 18 conference in Munich. Mark shared insight into how Jive is helping Lloyds constantly adapt and change to customers’ needs.

 

Read more here!

Preserving Centuries of Corporate Memory at Lloyds Banking Group | Jive Software

If your business is looking to truly improve the employee experience and increase engagement, it’s not enough to just roll out an intranet and hope that does the trick. While putting the right platform in place is important, it is essential to also have digital leaders who advocate for your community’s transformative power across the organization.

Royal Bank of Canada's Aaron Kim

That’s why we’d like to congratulate our customer Aaron Kim, head of Digital Workplace Solutions at the Royal Bank of Canada, who was recently awarded Digital Leader of the Year by Digital Workplace Group (DWG) in partnership with Simpler Media Group (SMG)/CMSWire. The prestigious award recognized Aaron for his leadership on RBC Connect, Royal Bank of Canada’s enterprise community (powered by Jive), among other projects.

 

Through Aaron’s leadership, RBC Connect has grown to more than 63,000 active users and 3,600-plus active communities. His strategy for the next five years is to continue evolving RBC Connect to meet the company’s and employees’ ever-changing needs. By doing so, Aaron’s goal is to keep the RBC Connect experience for employees simple and keep their engagement high.

 

One of the things that most impresses us about Aaron is that he makes time to contribute to the broader business community by sharing his valuable insights around collaboration, digital transformation, and trends in business communications. Check out his latest articles in Biznology or this recent video interview from Intra.NET Reloaded Boston.


We’re also pleased to announce that Aaron and his colleague – Sajneet Sodhi, program IT director at RBC – will speak at Aurea Experience 18 in New Orleans this December about how they’re expanding the Global 500 bank’s use of Jive to take adoption and engagement to the next level. Interested in attending? You can still grab a spot here: https://www.aurea.com/experience18/.

 

Royal Bank of Canada's Aaron Kim will speak at Aurea Experience 18

Recently, Aurea's own Katherine Evans chatted with an editor over at HostingAdvice.com, who wrote an in-depth feature article about trends in enterprise collaboration and the benefits of Jive's solution in particular. He explained today's increasingly siloed and dispersed work environments, and how Jive's interactive intranet can cure the resulting challenge of corporate amnesia for better employee engagement and productivity.

 

Read the article here!

How Jive’s Collaboration Solutions Are Empowering Businesses | Jive Software

I'm excited to share an excellent article written by one of our very own community members, Michael Wegscheider from the Allianz Group. This piece in ITProPortal showcases his digital transformation expertise and highlights several of the key learnings and results his organization realized with its Jive-powered interactive intranet, Allianz Connect.

 

In the article, Michael talks about the insurance giant's journey going from 70 subsidiaries with their own distinct cultures and intranets, to a unified Allianz that's faster, more agile and more transparent across silos. He details four important best practices his team employed to create a gateway to the company's worldwide people and knowledge:

 

  1. Take Small Steps that Make Immediate Impact

  2. Translate Local Wins into a Global Transformation

  3. Embrace a Different Kind of Global Corporate Communication

  4. Use the Interactive Intranet to Accelerate Cultural Change

 

Read the full article for more great insights here:

Four keys to global digital transformation success | ITProPortal

 

What else have you learned along your company's digital transformation evolution?

We are honored to announce that Marc Harrell, Director of Jive’s Federal business, has been selected by FCW as one of this year’s Rising Stars!

Marc Harrell, Director of Federal at Jive Software

This award recognizes individuals in the federal IT community who share a sense of duty, commitment to excellence and devotion to public service. Marc joins an elite group of government professionals, industry executives and others honored over the past decade, all of whom are making a difference today and establishing themselves as the leaders of tomorrow.

 

We recently caught up with Marc to find out more about his experience working in the government sector to promote collaboration best practices. 

 

What does being named as one of FCW’s Rising Stars mean to you? 

 

Marc: Anytime you’re recognized with your government and industry peers, it’s huge. I think this award is unique in that it celebrates folks in the early stages of their careers and acknowledges them for the immediate impact they’ve made on federal IT.

 

For me specifically, it emphasizes the value of my intelligence integration efforts during the four years I was on the President’s Daily Brief staff. In addition to that, it speaks to how that scope of work has expanded with Jive over the last two years as we aspire to transform the way the U.S. Federal government communicates and collaborates. 

 

Over the past year, what has been your biggest accomplishment? Biggest hurdle?

 

Marc: We knew we wanted to support the government’s “Cloud First” policy so, I would say the biggest accomplishment is the work we’ve done with Jive’s FedRAMP offering. From getting buy-in from the Jive executive team to invest, to gaining sponsorship from NASA, and now being very close to certification on AWS GovCloud, it has been a remarkable experience.

 

As for the biggest hurdle, it definitely has been navigating the uncertainty around the Federal budget. Within the last year, we’ve been under two continuing resolutions, seen dramatic funding cuts to civilian agencies and recently dodged the threat of another government shutdown. This climate sure accounts for its share of trials and tribulations.

 

What is the greatest challenge the Federal IT industry faces today?

 

Marc: There are a lot to choose from, however, one that’s near and dear to me is IT fragmentation. We see this all the time across the Federal government, where one office within an agency will have a drastically different IT stack than another similar agency office. As you know, this leads to massive amounts of wasteful spending. This also ties into a lot of the legacy systems that the government is spending billions of dollars on each year to maintain. Of course, I support a solution that greatly aids in solving that IT fragmentation problem. That gives me a lot of peace of mind for the future with our Jive product.

 

Stay tuned for more on Jive and Aurea Software’s plans to enrich solutions for government collaboration.

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