• Hello From New Customer Advocacy Manager, Jessica Maxson!

    Hello!   Thank you so much to Kosheno Moore for the warm welcome and lovely introduction! Welcome Jessica Maxson - Customer Advocacy Manager AKA AureaWorks Community Manager   I'm so grateful to be part of...
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  • How Synergy Worldwide Helps Companies Revamp the Customer Journey

    Does simultaneously increasing sales, aligning marketing campaigns and improving customer service sound like utopia? Synergy Consultants, a CRM project management consultancy based in Kelkheim and Lüneburg, Germa...
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  • Welcome Jessica Maxson - Customer Advocacy Manager AKA AureaWorks Community Manager

    Hello AureaWorks Community,   I am very pleased to introduce Jessica Maxson, who has joined our Aurea Marketing’s Communities Team as the Customer Advocacy Manager. We've brought Jessica on board to carry ...
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  • Thought Leadership: Transform Your Corporate Culture With These 5 Proven Steps

    We are happy to share Aurea's first CMSwire thought leadership article by our very own Kosheno Moore! Her byline article covers why a company's culture has to be part of the fabric of everyday interactions among emplo...
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  • The List of Writing Challenges for 2018

    You may not feel like making any new resolutions regarding your writing, and that’s okay. But how about taking a look at writing challenges that others are taking on and seeing if you can be a little motivated t...
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  • Fire and Steel Unite on One Platform: How Klöckner Metals Drives Business with Aurea CRM

    Klöckner & Co Germany GmbH manufactures products and components made of steel and metal for customers all around the world. One of the leading steel traders in Europe, the company offers a wide range of produ...
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    last modified by Christian Stadlmann
  • Top 7 Ways Companies Use Jive to Achieve Breakthrough Results

      Jive is a complete collaboration hub and interactive intranet, powering a wide range of essential functions and processes in leading companies worldwide. We’ve compiled and templated numerous use cases a...
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  • 5 Steps to a Successful Digital Workplace Strategy

    Today’s digital workplace is a beautiful and terrible thing. Technology helps us get more done, more quickly, than ever before, but it comes with its own challenges, from security to sprawl. In fact, the average...
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  • What Is Social Collaboration and Why Should I Care?

    What Is Social Collaboration? (and Why You Should Care)Enterprise social collaboration, as defined by the Aberdeen Group, is “an organizational initiative where employees or partner organizations work together t...
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  • Great Customer Experience Begins with an Empowered Workforce

    Today, customer expectations are continuously growing, demanding exceptional quality and service. The key to delivering such an experience starts with having an engaged and connected workforce. In fact, a recent surve...
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  • How Pearson Connects 30,000 Employees Across 70 Countries

    Pearson is the world’s learning company, with expertise in educational courseware and assessment, and a range of teaching and learning services powered by technology. Pearson’s mission is to help people ma...
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  • How Jive’s Collaboration Solutions Are Empowering Businesses

    Recently, Aurea's own Katherine Evans chatted with an editor over at HostingAdvice.com, who wrote an in-depth feature article about trends in enterprise collaboration and the benefits of Jive's solution in particular....
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  • 5 Strategies for Benchmarking Enterprise Collaboration with Forrester

    The value of enterprise collaboration (EC) seems intuitive: of course it’s better to have customers, employees, and partners working together in a holistic way. Measuring collaboration, however, isn’t near...
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  • Find Out How to Keep Employees Safe with our Active Shooter Assessment

    Our AlertFind team recently created a very helpful active shooter assessment tool for businesses. Whether or not you use our AlertFind emergency notification system today, any company can benefit from this valuable ex...
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  • 3 Must-Haves for a Successful Digital Workplace

    From HR to the C-suite, people at every level of today’s organizations are discussing the digital workplace: what it is, how it impacts the employee experience, and perhaps more importantly, how to create a succ...
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  • How Aurea CRM Catapulted Pluradent into the Digital Age

    From Paperwork Piles to Customer Data at their Fingertips: How Aurea CRM Catapulted Pluradent into the Digital Age   Pluradent is a group of companies that provides services and products for dentists and dental ...
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  • Shout Out to the Amazing AureaWorks Community Member, Tracy Maurer!

    If your actions inspire others to dream more, learn more, do more and become more, you are a leader. ~ John Quincy Adams   Last month we gave a long overdue shout out to Helen Chen for her incredible contribution...
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  • Does cloud-based email introduce risk to your organization?

    There’s a good reason that so many businesses are moving to cloud-based email services like Gmail and Microsoft Office 365. These are familiar vendors with a promise of exceptional performance and ease of use wi...
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    last modified by rachelc
  • Groups vs. Spaces

    I am having trouble explaining to others the difference between Groups and Spaces in our community.  Maybe this is because I am not quite sure about the difference myself. I can see the concept, and know that the...
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  • How We Will Work in 2028: Highlights from a Fascinating Gartner Report

    Bill Gates famously said, “We always overestimate the change that will occur in the next two years and underestimate the change that will occur in the next 10. Don’t let yourself be lulled into inaction.&#...
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