• News: How we rolled it out and use it internally @ Jive

    As the community manager for our internal employee instance of Jive at Jive, I am both empowered and challenged with pushing the boundaries of how our product gets used internally. From diving deep and exploiting the ...
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    last modified by kosheno.moore
  • Ensuring Content Creation in Your Community

        Heather Burks has been working with Jive for 4 years...first as a customer, and now a member of the Jive Professional Services team. She enjoys her role as a Social Business Advisor, sharing Jive's best...
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    last modified by melissabarker
  • 5 Easy Ways to Drive Community Engagement

    During the course of her five years with Jive Professional Services, Carrie Gilbert has guided dozens of Jive customers through the process of defining and implementing their community strategies, drawing on her exten...
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    last modified by melissabarker
  • Community Managers, Have You Trained Your End Users?

        James Ungerer is a Technical Course Instructor at Jive Software. He is an has been a trainer for the last 2 years with Jive and has 4 years of technical training experience. James specializes in communi...
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    last modified by melissabarker
  • Turning Executives into Social Leaders

    When it comes to implementing social initiatives, taking a top-down approach and getting executive involvement is vital to success. But getting executives to consistently participate in social media can be an arduous ...
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    last modified by melissabarker
  • Align Your Community with Your Business Strategy

      Jennifer Kelley (Jenn) is a Senior Strategy Consultant on the Jive Professional Services team.  In this capacity, she works closely with Jive customers to apply successful practices and define their roadma...
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    last modified by melissabarker
  • Is there an Event module for Jive?

    I am interested in using our Jive community for our upcoming technical conference.  The conference has over 500 attendees comprised of internal employees, outside vendors and customers.  I want people to be ...
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    last modified by lallison
  • Analytics Webinar: Introducing Jive Insights Advanced (formerly Resonata) for Jive-n

    co-authored by Darshita Maniar   Live webinar, March 23: "Analytics Best Practices with Jive Insights Advanced."  Click here to register.     For those who have read Why the Digital Workplace Need...
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    last modified by Jennifer Kelley
  • Assess your Community Management Maturity: 2017 State of Community Management Survey is open!

    Eight years. The Community Roundtable has been doing its annual research on the landscape of community management for close to a decade, much of which has been supported by Jive because Jive realizes how critical this...
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    last modified by Rachel.Happe
  • Make a Difference: Become a Mentor

    We've recently launched a new program here in JiveWorks, the Mentorship Program. Jive Mentors Program: Overview   We are rather excited about it, because this program links experts (of any level) to beginners (...
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    last modified by Libby Taylor
  • 5 Tips for Successful Blog Posts

    So you want to write a blog?   That's fantastic! As community managers and evangelists, we are often in the position of blogging in our own communities. In fact, you might want your community experts and advocate...
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    last modified by Libby Taylor
  • Your Idea Counts!

    Brandy Robert, Senior Manager, Proactive Service Delivery, Oracle Corporation and Rob Shapiro, Senior Director, Customer Service Experience, Oracle Corporation, have teamed up to implement ideas in My Oracle Support C...
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    last modified by communitygecko
  • Jive Tips & Tricks Video: Rolling out a Peer Recognition Program

    Hello fellow community managers,   There's a lot of really great features that are rolling out with the 2016.2 release of Jive’s cloud-based Interactive Intranet and Customer Community solutions. One of th...
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    last modified by kosheno.moore
  • Jive Tips & Tricks: Simple & Purposeful Places

    Happy New Year Jive Community!   There are so many neat things you are able to do in the Cloud version of Jive and I love that these features are making my enterprise community management job at Jive so much mor...
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    last modified by kosheno.moore
  • 5 Employee Engagement Ideas that Make a Difference

    About a year ago, I was the internal enterprise community manager for a high tech company in the San Francisco Bay Area. I can tell you, employee engagement was always on my mind. We had a large population of employee...
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    last modified by Libby Taylor
  • Why it's so important to work out loud

    I have to credit Thyda Nhek for introducing me to this phrase (who may have heard it from John Stepper), but ever since she mentioned it, it has stuck with me. I find that it concisely, yet accurately, explains what J...
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    last modified by Jill Ross
  • 3 Key Drivers of Social Intranet Adoption, Part 3: Marketing

    It's More Than a Tool; It's a Brand It might seem like a waste of time and resources to invest in a marketing plan around an internal initiative, but I can tell you from what I've seen with our clients, it is critical...
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    last modified by Jill Ross
  • 3 Key Drivers of Social Intranet Adoption, Part 2: Training

    Not Just How, But Why Regardless of the user-friendliness of your chosen social collaboration platform, you have to recognize that this is more than just a new tool to learn how to use - it's a new way to run a busine...
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    last modified by Jill Ross
  • 3 Key Drivers of Social Intranet Adoption, Part 1: User Experience

    Last year, a number of companies invested in social business software as a means to enhance collaboration, communication, and innovation among employees. But several of these companies are still in the planning or pro...
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    last modified by Jill Ross
  • Archiving content and changing categories

    Hi there,   Many of our groups follow best practices with creating and utilizing categories. Occasionally,  we run into the issue of what to do once existing content is now archived, and new content needs t...
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    last modified by akoplen