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How did you brand your internal social enterprise solution? What words did you use to describe it to employees? I know that the word "social" is a negative in many organizations, so I'm interested to learn what langua... Does anyone know whether (and if so, how) the calendaring system in Projects can sync with calendaring systems in Outlook and Entourage? It would be ideal if tasks, deadlines, etc., created in projects could a... We are interested in hearing what other community managers are tracking in terms of metrics. Here are a couple that we look at. * Conversions from website (people coming to js.com then to Clearstep). *... What if there was some way to rate the "Enterprise 2.0 Maturity Level" of the content in Clearstep. It seems to me that various users are at various stages of the game when it comes to E2. Clearly the Jivers have a to... I have customers who don't have an internal community manager - that person who is ultimately responsible for the internal social environment from an adoption and governance perspective. Instead, someone from IT or fr... Hi! Which are the key tools for a online community in a company? Beside blogs and wikis, which other tools you think are essential to gain people interest on a internal online community? Depending on who you talk to, the selection of your pilot group(s) can be critical, or no big deal. What group will prove the value of social media/computing/software in the biggest way? Who's content will make the en... If you haven't read Forrester's Social Technographic Profile report yet, it's definately worth checking out. In the report it outlines the following activities of users of online social tools: Have you... What are people thinking about/doing with Twitter? Anyone following Professor McAfee's discussion on the topic? Do we all hope people keep their work/personal lives separate? Do these tools need bett... One of the major goals of Clearstep is to help our customers build, manage, and measure successful online communities. Late last week, a couple of blog posts went out into the blogosphere that quoted Ed Moran's ... Should brands/companies create their own profile in Facebook or should they just stick to the Facebook pages? Are there any rules? How do you think the community would feel befriending a "Nike" or a "CNN" profile as o... Hello, I am trying to anticipate resources needed for staffing an online community, both one time (for development) and on-going. Does anyone have any good advice? Are there documented best practices around st... I had to look for a while to find the "Invite Friends" link down in Feedback/Support. Is that something that can be "bubbled up" to the Home page somehow? Implementing an online community can definitely have a positive impact on a company's search engine optimization (SEO) strategy... if done properly. I'd love to hear how companies are integrating user-generated in thi... Is there a way to have collapsible widgets on my main page similar to the way they are collapsible when "personalising" my page? As an international company, we have over 20 different native languages spoken/written by our associates. Our current policy for the Clearspace community's written language is as follows: Use English please. ... I'd like to continue the discussion that began during the Enterprise 2.0 Conference in Boston in June 2008. I've copied the original question here, posted by Keri Pearlson from nGenera, a conference attendee: ... You'll get A TON more value if the Status update can be connected with Twitter, just as Facebook does. This will allow people to use their Twitter clients to update Clearspace status updates, making that experie... Closely related to this discussion - The specified item was not found. - I'm curious about what kinds of promotion approaches work/don't work for internal communities. We've all seen placards in the elevators an... Does anyone have a recommendation for human moderation vendors? Thanks, Jim