• Does Jotlet calender in Projects sync with Outlook/Entourage?

    Does anyone know whether (and if so, how) the calendaring system in Projects can sync with calendaring systems in Outlook and Entourage?   It would be ideal if tasks, deadlines, etc., created in projects could a...
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    last modified by dshlac
  • What are community metrics that you measure?

    We are interested in hearing what other community managers are tracking in terms of metrics.  Here are a couple that we look at.  * Conversions from website (people coming to js.com then to Clearstep). *...
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    last modified by barry
  • Content Maturity/Difficulty Levels

    What if there was some way to rate the "Enterprise 2.0 Maturity Level" of the content in Clearstep. It seems to me that various users are at various stages of the game when it comes to E2. Clearly the Jivers have a to...
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    last modified by natenash20301
  • What can a company expect if they have no internal community manager?

    I have customers who don't have an internal community manager - that person who is ultimately responsible for the internal social environment from an adoption and governance perspective. Instead, someone from IT or fr...
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    last modified by gialyons
  • Key Tools for social network productivity

    Hi!   Which are the key tools for a online community in a company? Beside blogs and wikis, which other tools you think are essential to gain people interest on a internal online community?
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    last modified by jpruizs
  • How do you select your pilot groups?

    Depending on who you talk to, the selection of your pilot group(s) can be critical, or no big deal. What group will prove the value of social media/computing/software in the biggest way? Who's content will make the en...
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    last modified by gialyons
  • Forrester's Social Technographic Profile

    If you haven't read Forrester's Social Technographic Profile report yet, it's definately worth checking out.  In the report it outlines the following activities of users of online social tools:   Have you...
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    last modified by barry
  • Twitter?

    What are people thinking about/doing with Twitter?  Anyone following Professor McAfee's discussion on the topic?  Do we all hope people keep their work/personal lives separate?  Do these tools need bett...
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    last modified by JoeSchueller
  • Why Most Online Communities Fail

    One of the major goals of Clearstep is to help our customers build, manage, and measure successful online communities.  Late last week, a couple of blog posts went out into the blogosphere that quoted Ed Moran's ...
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    last modified by barry
  • Can companies have a Facebook Profile?

    Should brands/companies create their own profile in Facebook or should they just stick to the Facebook pages? Are there any rules? How do you think the community would feel befriending a "Nike" or a "CNN" profile as o...
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    last modified by rachepache
  • What's the right online community staffing model?

    Hello,   I am trying to anticipate resources needed for staffing an online community, both one time (for development) and on-going. Does anyone have any good advice? Are there documented best practices around st...
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    last modified by shawnster
  • Invite Friends Link

    I had to look for a while to find the "Invite Friends" link down in Feedback/Support. Is that something that can be "bubbled up" to the Home page somehow?
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    last modified by rooseri
  • How are companies using online communities in conjunction with their overall SEO strategy?

    Implementing an online community can definitely have a positive impact on a company's search engine optimization (SEO) strategy... if done properly. I'd love to hear how companies are integrating user-generated in thi...
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    last modified by PaulBiggs
  • Collapsible Widgets

    Is there a way to have collapsible widgets on my main page similar to the way they are collapsible when "personalising" my page?
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    last modified by rooseri
  • How do you manage different written languages?

    As an international company, we have over 20 different native languages spoken/written by our associates. Our current policy for the Clearspace community's written language is as follows:   Use English please. ...
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    last modified by carlsmith01
  • Building the Business Case for Enterprise 2.0

    I'd like to continue the discussion that began during the Enterprise 2.0 Conference in Boston in June 2008. I've copied the original question here, posted by Keri Pearlson from nGenera, a conference attendee:   ...
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    last modified by gialyons
  • Connect Status Update to Twitter

    You'll get A TON more value if the Status update can be connected with Twitter, just as Facebook does.  This will allow people to use their Twitter clients to update Clearspace status updates, making that experie...
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    last modified by BobDuffy
  • How do you promote your internal community?

    Closely related to this discussion - The specified item was not found. - I'm curious about what kinds of promotion approaches work/don't work for internal communities.  We've all seen placards in the elevators an...
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    last modified by dmontgomery
  • Recommendations for human moderation vendor?

    Does anyone have a recommendation for human moderation vendors?    Thanks, Jim 
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    last modified by bicycle
  • Barriers to Adoption for Enterprise 2.0 Initiatives?

    I'd like to continue the conversation that began durig the Enterprise 2.0 Conference in Boston in June 2008. I've posted the original question here, posted by Susan Scrupski of nGenera:   Greetings e2.0 enthusi...
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    last modified by gialyons