• Facebook intergration

    I am not sure if this is the correct  place to have this conversation, but I will give it a try. We have been developing facebook fan pages and I would like to explore what are some ways that we could start to co...
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    last modified by summers
  • Overview videos

    I have two questions:   1. In the invitation for this community there is a 2-minute overview of the community. The link is now broken, can someone send me a link that will work to view it?   2. Does anyone...
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    last modified by gillettecea
  • What's your internal education strategy like?

    Remember when your company tried to get everyone to use that new instant messaging system? Yeah, me too. Seems like it took forever to reach critical mass.   I figure we're doing that all over again with social ...
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    last modified by gialyons
  • Engagement with Social Media: Personal vs. Business purposes?

    We're a B2B company and we've walked through the Technographics Tool by Forrester. The tool is based on gender and age demograhics only so in interpreting this I conclude that the results are more based on people's en...
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    last modified by kwatson
  • What group in your organization would be the best case study for the rest?

    In discussions with a few customers, I've learned that, when they've targeted strategic groups of people for their social enterprise pilot, their goal is to present their hopeful success as a case study to the rest of...
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    last modified by gialyons
  • Must have content?

    I'm currently working on launching a new B2B site for our highly technical users across multiple product lines, industries and geographies.  I'm wondering if anyone has a good understanding of must have resources...
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    last modified by gillettecea
  • What are the risks of NOT building a community

    Had an interesting question come our way today (posting for them here and hoping they'll join the discussion on Clearstep very soon) that's kind of a reverse ROI question...   They are interested in building a c...
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    last modified by adam.mertz
  • Recent study - major business objectives

    A few months back I attended the Community 2.0 conference and saw an interesting study presented.  Although 1 slide in particular caught my attention:   I thought about it from the context of conversation...
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    last modified by adam.mertz
  • Sentiment Analysis of user-generated content

    I'd love to hear perspectives about sentiment analysis - the idea of analyzing content posted by community memebers to extract a positive or negative sentiment about an issue (product, brand, competitor, etc).  T...
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    last modified by danshort
  • Top 5 Things We Want Improved in Clearspace

    Clearspace is a great product.   But, like all products, there is stuff that we feel are missing that would make it even better.   We dutifully created a list of feature requests and flew to Portland and h...
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    last modified by carlsmith01
  • Supporting user adoption via FAQs and Tutorials

    Hello Everyone!   I understand that Clearstep is a community that aims to be platform agnostic in its discussion, so I'm framing this request accordingly:   Have you ever considered collaborating with anot...
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    last modified by corpuser
  • Question About "Acceptable Use Policies" for Internal Collaboration

    I received a question on my blog yesterday from a security expert at a multinational firm looking for information about setting up policies and procedures regarding internal collaboration. The question was pretty gene...
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    last modified by ddmcd
  • What's the Size of Your Digital Footprint?

    Next week, I'm giving a presentation at NIWeek 2008, the annual user conference for LabVIEW developers.  As a call-to-action after my presentation, I'm asking engineers to calculate the size of their digital foot...
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    last modified by deirdrewalsh
  • How do you track gov't contract time charges?

    One of my prospective customers has the following concern:   Once a social software solution is available, how do you keep people from wasting time? They must deliver on government contracts, and managers are co...
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    last modified by gialyons
  • Pharma and Online Communities - An obvious need, but how do we create something valueable with so much regulation?

    Does anyone have thoughts on or experience with creating online communities for pharma customers? I think there is such a need for people with conditions to connect to one another, but under a pharma name/sponsorship ...
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    last modified by rachepache
  • Quickr vs. Clearstep?

    What do people think about the pros and cons of this tool vs. IBM's Quickr?
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    last modified by swanwick
  • The perfect storm hitting large enterprises

    My colleague Dan Short just forwarded me an interesting article on ReadWriteWeb today, Enterprise 2.0 The Nature of the Firm.  One section in particular that I was wondering if anyone has thoughts on is in the qu...
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    last modified by adam.mertz
  • Open Source or Closed Systems

    Would like to start a discussion around open source or closed systems for building communities, both have disadvantages and advantages to them, what do you find has worked best for you?
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    last modified by DaughterofHell
  • "I want to replace my intranet with a social software solution."

    I have a customer who, upon seeing the ease with which end users can create and organize content within my product, said that they want to replace their intranet with my product.   Here's why.   They want ...
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    last modified by gialyons
  • looking for

    I have recently wanted to set up 3 sites.   A blog site for car club members to add projects, and use as a my space type car blog site.   A wiki site, so that myself and car enthusiasts can add content and...
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    last modified by g11ary