• How I Work: An Interview with Aimee McCuen from Cox Automotive

    Meet Aimee McCuen from Cox Automotive. I met Aimee at the Atlanta User Group Meeting in June. Starting a new job, traveling to a new city, and meeting a room full of people was a little stressful for me. Yet Aimee's o...
    Libby Taylor
    last modified by Libby Taylor
  • Blogging Guidelines

    Interested in blogging in the AureaWorks community?   If you are a customer or partner and have exceptional blogging skills and would like you to share your expertise with a large audience of Jive customers, pro...
    Sarah O'Meara
    last modified by Sarah O'Meara
  • Q&A with one of FCW’s Rising Stars, Marc Harrell!

    We are honored to announce that Marc Harrell, Director of Jive’s Federal business, has been selected by FCW as one of this year’s Rising Stars! This award recognizes individuals in the federal IT commu...
    meagan.busath
    last modified by meagan.busath
  • Tips and Tricks: Engaging Employees for your next Big Event

    Let's say you're planning the Big Rock Trading Company Sales Kickoff and you want to create an online manifestation of your live event. This will allow all of your event attendees, including those who are attending vi...
    kosheno.moore
    last modified by kosheno.moore
  • Onboarding Documents For Your Community: Getting Started with Jive

    Whether it's through in-person training, videos or documentation, every community should have an onboarding process. That's why we want to make it easier for your users to jump in and start utilizing your community ri...
    Sarah O'Meara
    last modified by Sarah O'Meara
  • Using Jive for Document Management

    I know Jive is primarily a collaboration tool, but many employees at my company want to use it as a document repository.  I've argued with them for the five years we've been a Jive customer that it's not really s...
    Dennis Pearce
    last modified by Dennis Pearce
  • How I Work: An Interview with Krista Sherer from American AgCredit

    Welcome to the latest installment of the How I Work series for the month of September! This month we are excited to present Krista Sherer from American AgCredit whom I had the pleasure of getting to know in person at ...
    Sarah O'Meara
    last modified by Sarah O'Meara
  • Community Management Best Practices: A 3-Part Series

    Best practices for community management: Pre-launch   This blog is Part 1 of a three-part series on Community Management Best Practices. In this blog series, we will address some of the key activities that shoul...
    Libby Taylor
    last modified by Libby Taylor
  • Community Management Best Practices: Part 2

    Best practices for community management: Launch to six-months old   This blog is Part 2 in the three-part series on Community Management Best Practices. In this blog series, we will address some of the key activ...
    Libby Taylor
    last modified by Libby Taylor
  • Community Management Best Practices: Part 3

    Best practices for community management: Six-months old and beyond   This blog is Part 3 in the three-part series on Community Management Best Practices. In this blog series, we will address some of the key acti...
    Libby Taylor
    last modified by Libby Taylor
  • Improving Engagement with Contests

      Heather Burks has been working with Jive for 4 years...first as a customer, and now a member of the Jive Professional Services team. She enjoys her role as a Social Business Advisor, sharing Jive's best practi...
    melissabarker
    last modified by melissabarker
  • 7 Steps to Empowering Your Natural Advocates

    Natural thought leaders are perhaps the most powerful force shaping opinion within any community. They inform and inspire others because these unofficial emissaries are respected and trusted by their peers. How does a...
    melissabarker
    last modified by melissabarker
  • How to Care and Feed Your Community

    As one of Jive's community managers, I know that growing a sustainable and lively online community requires both care and feeding. Community managers must skillfully cultivate a community to ensure productive conversa...
    melissabarker
    last modified by melissabarker
  • How Jive's internal community uses the new Support Center

    As the community manager for Jive's internal employee community, it is my charter to ensure that new features are setup for successful usage. Today, I'd like to share my tips and learnings for setting up the new Suppo...
    kosheno.moore
    last modified by kosheno.moore
  • How to write a Community Manager job description

    So you've got yourself an online community and need someone to take care of it... Considering the recent wave of Web 2.0 technologies and the advancement of community and forum-type platforms, you think it would be ea...
    Libby Taylor
    last modified by Libby Taylor
  • News: How we rolled it out and use it internally @ Jive

    As the community manager for our internal employee instance of Jive at Jive, I am both empowered and challenged with pushing the boundaries of how our product gets used internally. From diving deep and exploiting the ...
    kosheno.moore
    last modified by kosheno.moore
  • Ensuring Content Creation in Your Community

        Heather Burks has been working with Jive for 4 years...first as a customer, and now a member of the Jive Professional Services team. She enjoys her role as a Social Business Advisor, sharing Jive's best...
    melissabarker
    last modified by melissabarker
  • 5 Easy Ways to Drive Community Engagement

    During the course of her five years with Jive Professional Services, Carrie Gilbert has guided dozens of Jive customers through the process of defining and implementing their community strategies, drawing on her exten...
    melissabarker
    last modified by melissabarker
  • Community Managers, Have You Trained Your End Users?

        James Ungerer is a Technical Course Instructor at Jive Software. He is an has been a trainer for the last 2 years with Jive and has 4 years of technical training experience. James specializes in communi...
    melissabarker
    last modified by melissabarker
  • Turning Executives into Social Leaders

    When it comes to implementing social initiatives, taking a top-down approach and getting executive involvement is vital to success. But getting executives to consistently participate in social media can be an arduous ...
    melissabarker
    last modified by melissabarker