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If your current productivity software was a candidate applying for a job, I'd imagine you'd describe the applicant as frustrating, time-consuming, rigid, antisocial, and maybe "old-school." Definitely, too expensive for what they're really doing. Not exactly a flock of adjectives that would indicate a good fit.

 

Shouldn't we apply most of the same criteria for hiring employees that we use for productivity software?  Certainly, productivity software's job expectations have changed so it's at least time for a new job description. Personality-wise, I might look for a candidate that's easy to work with, social, quick, and can jump into any situation and help. Not to mention energetic and (dare I say) fun to work with.

 

One prospective customer of ours is a 15,000 employee health care company. They're making their decision about which software to choose by putting different choices in front of a lot of different cross-functional employees and scoring based on a number of use criteria--including how easy the software is to use and how much the employees liked to use it. The IT department stripped several applications of their branding so they could perform this as a "blind taste test." Since everyone was going to use the software daily, they saw this process as critical. They also strongly felt like the software's values needed to reflect their culture, since culture was a key ingredient to this company's success. 

 

Ultimately, it's time for a whole new set of productivity metrics as we move from personal productivity to social productivity. Isn't it time to take a good, hard look at your existing "productivity software" and think about having an intervention?

Introducing Eric Butler

Posted by djhersh Oct 11, 2007

With the huge spike in demand for Clearspace since we launched in February, the demand for having it delivered as a service has been increasing even more substantially. About a year ago, 10% of our pipeline was for hosted opportunities; today, it’s closer to half.

 

While we have gained a lot of Software as a Service (“SaaS”) experience over the last few years, the application has not been fully optimized for a hosted environment and we have had to dedicate a lot of resources to maintenance and support, thus making it more expensive for us and our customers.

 

As others in the software industry have seen, demand for enterprise products delivered via a SaaS solution has extended to large companies, who just a few years ago had a mandate to bring everything in house. As such, we needed a leader to take our SaaS side of the business to the next level, in terms of architecture, product management, SLAs, team, infrastructure and more. Enter Eric Butler, our new VP of Hosting Solutions.

 

Eric joins us from WebTrends, another Portland company, where he wore various hats over his eight year tenure designing, engineering, building and managing their world-class On Demand environment. He has a wealth of experience and a strong desire to make things happen here at Jive.

 

Eric has expressed an interest in participating in JiveTalks as well, so expect to see more from him soon. For now, please welcome him to the team and know that his hiring represents a commitment on our part to better support our existing customers, and provide future customers with a means to start using Clearspace in a friction-free, dedicated environment.

Behind the scenes, Jive has been having some serious departmental competition on the happy hour front. Every three weeks a different department is responsible for spending $100 and being as creative as they can be. There have been some truly amazing happy hours over the last few months. We've seen ice bars, international points of interest, tropical paradises, casinos (ok, that one went over budget), and "bad marketing" to name a few.  I have to say that my favorite part of this competition is to see just how creative (and competitive) the company really is. As busy as we all are, each team went all out and really thought through how to make their event fun.

 

For "bad marketing," the marketing team sent out spam, replaced the header on our Clearspace instance with clip art, plastered the office with "win a car" fliers, and put "sponsored by" logos on everything (the cabinets were sponsored by "wood"). But it had to be the Clearspace infomercial that stole the show. Michael and Chris, stars of the fake spot, pulled it off in one day--finishing from the An Avent Apart Design Conference in San Francisco at 4am.

 

 

 

 

 

 

 

The video was so good, that some folks visiting Jive asked if we really did make a commercial. As much as we love what Michael and Chris made, I think we'll spare airing it on the USA Network at 3am.

We wanted to remind everyone that you only have two weeks left to enter our Clearspace plugin contest and win cash, iPhone, t-shirts, free licenses and more!

 

All you have to do is submit an awesome plugin (fine print) for Clearspace by October 25th.

 

What can you win?

  • iPhone

  • Cash prizes up to $5000

  • Free 25 user license of Clearspace

  • Jivespace T-shirt

 

You can learn more about the judging / submission process and some additional prizes on Jivespace.

We're working hard on the latest version of Clearspace (1.7). Our original schedule slated it for release this week but instead we're going to push it back 3 weeks to October 25th (a Thursday). Why? We wanted to spend more time making it as solid of a release as possible and we wanted to invest some more time in to a couple of the newer tweaks and improvements. After that we'll stick to our normal release process.

 

I thought I'd take this time to detail one of the new features coming in 1.7, better OpenSearch integration. OpenSearch is a simple set of formats for describing search engines and executing search results on different platforms. From the beginning Clearspace has published its search results in an OpenSearch-compatible format. That allows other systems to consume our results or execute against them. Want to try it? Open any Clearspace instance in your Firefox browser and your search box (usually in the upper right hand corner of the application) will show an option of searching against that instance (you should see a little Clearspace logo).

 

The work we did in Clearspace 1.7 allows the application itself to consume OpenSearch feeds in to one unified page. Internally, our Clearspace instance is configured to search Jivespace and Ignite as well as our internal content. What's the point of this feature? It allows you to leverage your current network of websites or applications and search them all at once.

 

For more details be sure to check out our video about this in Jivespace.

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