We at Jive are obviously a bit biased, but we are big believers in the idea of “community.” Online communities have the power to connect people, unearth game changing ideas, and give voice to people who otherwise might not be heard. But despite having drunk the kool-aid, I think anyone who manages an online community will tell you it’s not all rainbows and unicorns. For many companies, it can sometimes feel as if there is a river of activity and conversations happening, but no easy way to capture the sentiments, ideas and insights in a seamless way that allows the organization to take action on what they learn.
That’s why our customers are so excited about the Jive Bridging module in 4.0. In just a few clicks, you can capture a conversation happening in the community and begin socializing it within the organization – behind the firewall – gathering input and feedback almost instantly, and then providing a response just as easily. This is going WAY beyond what others have been promising with Social CRM.
With the magnitude of the Jive SBS 4.0 release, jive bloggers decided to team up on the news and split it into digestible pieces. In this series of posts, we delve deep into the new mobile tools, bridging public and private realms together, deep Microsoft Office integration, and provide a high level perspective of Jive SBS 4.0.
Configure your Jive Community experience by selecting a track. We'll use this track on the homepage to show you relevant content and help you find resources quickly. You can change your track easily from the homepage or your profile.
As a community manager, you're an ambassador for your Jive community as you build places, curate content and engage with fellow community members. To help you go further with your site, we'll share success stories and other resources.
Whether considering a new purchase or working on an upgrade, technology managers need insight on the best ways to implement a community and learn more about the various upgrades in software releases.
An effective community starts with sound business strategy. As your community matures, you'll want to learn and share best practices for implementation and continued success.
Whether you're a developer, system administrator or a designer, you need insight on building a great user experience for your Jive community. Get the scoop on theming, API's, upgrades and more.
We've got a special area for partners to get essential information and best practices they need for describing and selling Jive to potential customers.
Whether or not you have a specific role in your Jive community, this track highlights areas of interest to Jive users such as training materials, community best practices and an opportunity to network with other customers.