I'll be releasing three videos each week, until I make all of the sessions public next year. Today, I'd like to highlight a few of the tracks I found particularly great - touching on three different topics of Sales, Customer Engagement, and Social Intranet:
Sales - Arming Mobile Road Warriors with Tablet & Mobile Sales Enablement
From my background in Sales Enablement, I find the Mobile Enablement story extremely interesting - how does an organization get their outside sales teams the latest and greatest information, but keep it secure? Mobile is leading the change in how people interact, agnostic of the workplace. Listen to some of the strategies taken by Fortune 500 companies to combat these issues.
Social Intranet - The PGi Times - PGi's Global Employee Newsletter Powered by Jive
Long time Jive Champion Cora Rodenbusch talks about the power behind strategic Corporate Communications with Jive. Interactive, innovative, cost savings, reduced time to plan, create, and manage the company newsletter? Amazing. Seriously one of my favorite talks, definitely recommended.
Customer Engagement - Own the Customer Lifecycle - Community as the Hub
Some of what BMC has been able to do with external communities and customer engagement all in a single external community are amazing - best practices around design, ideation, engaging employees (specifically product managers) with customers, and driving innovation through the surfacing of customer needs.