As Jive customers, you may have had the opportunity to work with Jive employees who have left you wanting to know more about them. We'd like to give you the opportunity to know a little more about the people you work with on your implementations and upgrades in our new blog series: Meet the Jivers. We're starting with Christy Schoon who has helped many of you get started using Jive. We hope this gives you the chance to get to know her a little better.
Christy recently came into our Jive Palo Alto office
Carmel Schetrit: Could you start by telling me your official title and what you actually do?
Christy Schoon: I am Senior Strategy Consultant in Professional Services. I get to work with lots of different types of customers on internal and external community launches, upgrades, and health checks. If you look at a community launch from three aspects: Technology, People, and Business - I focus on the People and Business. In strategy, we focus on things like program strategy, identifying and developing use cases, measurement, adoption planning, governance, gamification, and the list goes on. Even though I talk about the same topics almost every day it's never the same because the customers aren't the same. I love what I do!
CS: Where do you work?
Christy: I am based in Denver so when I'm around I work from home. Half of the time I'm traveling which means I often work from the back seat of an Uber car, airport chairs, hotels and customer sites. But I would have to say that the most interesting place I've had the chance to work from is Tokyo. Fabulous sushi and wonderful people.
CS: How do you use Jive at Jive?
Christy: I use both Brewspace (Jive's internal community) and the Jive Community all day long. I use Brewspace in order to get answers on questions from product experts. I also use it to connect with colleagues especially since I work remotely and I feel that engagement is extremely important to me. I'd go crazy working from home if I didn't have Brewspace. I use the Jive Community to work on projects with customers, every customer has a private project where we collaborate. I also like to participate in general conversation about internal and external communities. I use the desktop and mobile version of Jive Chime to message co-workers. Since I am constantly on the go I use Jive in all of its forms. From my desktop, tablet, and phone - it allows me to always stay connected.
CS: What is your WorkType (TM)?
Christy: I'm a Producer and my secondary WorkType is Coach. I think this means I like to cross the finish line. I don't always take the time to appreciate the journey. But I'm working on it. Especially with my secondary WorkType being a Coach I think that means that I do sometimes get to appreciate the journey from the beginning through someone else's eyes and see things a little differently (while still helping people cross their finish lines, of course).
CS: What is your desk setup like?
Christy: During a video conference one of my co-workers called me Harry Potter because my setup at home is a desk under the stairs. I live in a loft so getting creative for space is essential. My cat sits in a box on my desk, this way he feels like he's keeping me company but doesn't keep sitting in my monitor stand and blocking my view. The loft style office can get loud at times and I have to admit that I've taken calls in the pantry before...it's not pretty.
Meet kitten in the box.
CS: What's the one thing you've done that no one would ever guess about you?
Christy: I'm a certified sommelier. My husband says that means I'm a wine snob. It really means I know just enough to be dangerous. If you ever need a wine and food pairing suggestion let me know!
CS: If you had a spirit animal what would it be?
Christy: I have no idea what my spirit animal would be. I'm a voracious reader. So maybe a bookworm? That's kind of gross. I'd love to say something cool like a lion but I'm drawing a blank. Bookworm it is.
Christy's kitten is a bookworm as well.
A huge thank you goes out to the brave Christy for being the first interviewee! It was a pleasure getting to know her better.
If you have questions or comments, please post them below! What is YOUR spirit animal?