With the coming wave of IoT devices, businesses that find a way to utilize all that data will have a big advantage over competitors. Machine learning is enabling new algorithms to explore and dissect those massive amounts of data in ways unimaginable even a few years ago — and in ways that people can’t even begin to understand. AI is also freeing executives and employees alike to focus on more creative endeavors such as ideation, innovation and gaining competitive advantage.

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In my recent CMSWire article, I discuss the importance of analytics and how new AI technologies will lead the shift away from human interfaces toward more intelligent and intuitive systems. Jive is at the center of these changes. By anticipating employees’ next actions and needs, future Interactive Intranets will further improve tasks such as searching for experts and institutional knowledge across silos of corporate memory by short-cutting the steps they need to go through to find information.

 

To find out more, read my article here: How AI Will Serve Us in the Workplace.