Clinicians today are caught in a catch-22. While their goals are generally aligned with the Affordable Care Act’s directive of improving patient care, they’re stuck dealing with expensive technologies that offer more obstacles than solutions. That’s because EHR vendors are caught in the middle between clinician desires for ease-of-use, the need to capture billing code information and HIPAA’s strict security mandates. Unfortunately for both providers and patients, so far they’ve chosen to err on the side of regulatory compliance and billing.
That’s resulted in steep declines in both pay and productivity for providers, as well as a sharp increase in hours worked per day. A vast majority of clinicians describe themselves as over-extended, at full capacity and, in some cases, burned out. And patients have noticed. According to a recent Prophet study, “an alarming 81% of consumers are unsatisfied with their healthcare experience.”
Some forward-thinking clinicians have reacted by finding efficiencies in the areas they can affect most quickly. They are supplementing their EHRs with alternative, secure collaboration solutions to streamline communication and knowledge-sharing within their practices, as well as externally with patients, administrators and payers.
In an article I wrote for Becker’s Health IT & CIO Review, I diagnose the problem with EHRs, develop a treatment plan and suggest a cure. To read the entire article please visit Empowering the clinician around the EHR.