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We all want to work faster, smarter and… alongside artificial intelligence? CEO of Xinfu and the host of BBC’s CEO Guru Steve Tappin recently traveled around Silicon Valley interviewing CEOs from a variety of companies to discuss artificial intelligence, new ways of working and the future for businesses. With this wealth of input and advice, Steve wrote an article about five lessons to be learned with direct quotes gleaned from the interviews.

 

One of the lessons brought up was “working agile,” and what Silicon Valley CEOs interpreted this to mean. Jive’s CEO, Elisa Steele, defined it as “going fast, failing fast and correcting fast,” while Aaron Levie, CEO of Box, described it as “how quickly you can pivot around issues and how you’re set up to change and adapt,” and Meg Whitman, CEO of HP, saw it as quick to action “you have to make a proactive decision, sitting back is not usually a good strategy.” All three CEOs interpret "working agile" differently, but they are all great definitions.

 

Steve Tappin’s article provides a unique collection of insights from several CEOs about the same questions. Seeing how each CEO is unique as a person and brings something different to the table is something anyone can learn from, whether you are a business leader yourself, or rethinking how you work. The strength of a company is built upon the skills of the employees and leaders, not just one person, so learning to connect these skills and utilize them through collaboration is the key.

 

Check out the article to learn more about digital disruption, soft skills, leadership coaching and the "Data-Driver CEO" type that has emerged in Silicon Valley – all through the eyes of CEOs from Jive, Slack, HP, Box and more.

Collaboration in the digital world is like baking cookies with all the ingredients in different rooms of the house. Most employees bounce around productivity tools -- from Word, to messaging clients like Chatter, and then into transactional business systems like Salesforce.com -- while their content is stored across an infinite array of platforms. The truth of the matter is that a company’s people and content cannot be connected if the tools they use are not connected.

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Solving that fragmentation challenge is exactly what we aim to do here at Jive. Our product team has built a powerful foundation through six pillars of innovation that set us apart from our competitors. These include our hub approach, powerful enterprise search capabilities, deep personalization, valuable analytics and insights, meaningful and intuitive end-user experiences and purposeful mobile apps:

 

image2.pngCollaboration Hub - Bringing your people, systems and ideas together

Fundamentally, Jive delivers a central destination site that integrates across applications to provide a unified view and bring your work into a common experience. That's why a Jive Interactive Intranet is not just a website, it’s a network and an activity hub. Between our out-of-the-box integrations with all of the most popular collaboration, communications, productivity and line of business apps (i.e. Microsoft Office 365 and SharePoint, Google Docs and Hangouts, Cisco Webex and Jabber, Salesforce, SugarCRM, ServiceNow, Zendesk, Marketo and more), and our robust platform support for custom integrations, Jive is the only vendor that can bring everything into one place where work gets done.

 

Stack players, on the other hand, most often end up becoming a microcosm within an organization. They cannot effectively capture corporate memory and make it visible and searchable across the entire organization. For that, you need a collaboration hub like Jive that is completely stack and platform-agnostic.

 

 

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Search - Enabling faster, smarter access to information

Jive captures social signals across virtually every interaction in the enterprise -- breaking down information silos across information that lives in different systems and tools. When you search, Jive understands your work patterns, the workspaces you're engaged in and your connections and non-connections, along with all of your explicit search inputs. By juxtaposing your own social graph against the larger enterprise "work graph," our search engine unearths relevant ideas, content and experts that would have otherwise been invisible to you.

 

 

 

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Personalization - Finding the news, content and people that matter most

When it comes to content discovery, Jive goes beyond search to offer up valuable information even when you are not explicitly seeking it, and to deeply personalize the experience for each and every individual. Our machine-learning based Recommender Engine surfaces the most relevant (and trending) content, connections and places right within the context of wherever you're working in the moment -- whether that be your news stream, a document, a discussion or a project -- so that you can do your work faster, smarter and more decisively. In addition, our new intelligent profiles use pertinent content, data and information to further graph your network and build connections. Jive keeps you in the loop with content that directly impacts your role, up-to-date on what your peers are working on and tapped into your company's corporate memory.

 

 

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Analytics - Uncovering insights about workplace interactions

Jive's community health and adoption reports are also fed by a workplace's social graph to help your company's management understand if they are realizing the full potential of their Interactive Intranet. Unprecedented in the industry, the engagement analytics we released last year help executives understand the connections and interactions between groups of people (by office, by tenure, by department, you name it). And finally, our new personal analytics help each individual see the impact of their work (based on the health and vibrancy of their personal network) and make more informed decisions.

 

 

Jive is set up to help everyone seamlessly connect and collaborate with people, content and information across their business ecosystem or network. As we've described above, our solution does this through several smart services that can be leveraged according to your business needs, most notably Jive's analytics, personalization and search functions. So what about the usability of our product?

 

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End-user Experience - Bringing together intuitive workstreams

We're proud that Jive has always been recognized for its top-notch user experience. With every release, we invest in making our interface simpler, more functional and more delightful. For example, we bring together logical groupings of applications, content and individuals or teams into workspaces based on meaningful business objectives. These cater to specific functions or programs (i.e. Sales, Internal Communications, HR, Employee Support) in order to bring about broad and strategic impact on employee engagement, employee productivity and organizational culture. Work gets done enthusiastically, productively and effectively because we make the whole getting-work-done experience purpose-centric.

 

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Mobile - Staying connected anywhere, anytime, and on any device

These workspaces are not just available on the desktop but also in enterprise-ready mobile experiences. Jive's mobile app isn't just for content consumption, it is a full-blown solution that lets employees stay productive anywhere -- something that's important these days with deskless work on the rise. How you interact with our product is important to us, so we do our best to deliver a purposeful, device-agnostic experience.

 

 

Today, business innovation demands non-routine, inter-departmental, cross-system spanning work that is powered by better discovery and smarter context-sensitive insights. Connecting people, content and ideas to business processes by making work visible, searchable and memorable from any device  is something that only Jive, the collaboration hub offers. The powerful interactive intranet that Jive enables via its six pillars of innovation helps work get done more effectively in both formal and informal settings across enterprise boundaries.

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This is how the Jive Collaboration Hub works, bringing all your ingredients into one place, regardless of whether you prefer chocolate chips, macadamia nuts or any other tool to bring about the finished product.

 

 

So... What do you think?

 

Do these key capabilities reflect how your organization uses Jive? We love to hear about how customers are benefiting from our innovation, so please don't hesitate to share your story in the comments below!

Here at Jive we believe providing a personal touch in business is absolutely crucial. People want to deal with people, not a company. People want to build relationships, connect with others and even foster new friendships. How high is this priority in your business or Jive community? Regardless of whether your community is populated with employees or customers, a personal touch is always appreciated.

 

I recently visited three jewelry shops to purchase wedding bands where all the choices and prices were similar enough that my fiancé and I weren't swayed one way or the other. So how did we choose the shop? The jeweler's personal touch. Purchasing a wedding band is more than a one-time purchase. Polishing, sizing, upkeep and giving someone your business is no small commitment – it's a business relationship. We chose our jeweler because we appreciated his candor and honest advice. Rather than simply take the order and handing us rings, we built a friendship through stories and he made it his priority to include us in the entire process (including assisting him in polishing the ring!).

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JiveWorks is also no small commitment to Jive. During the month of November our CEO, Elisa Steele, was featured on the cover of Smart Business Northern California where she talked about helping "customers maximize technology without losing the personal touch." We strive to include a personal touch in every aspect of Jive, because you – as people – are important to us. Elisa Steele discovered the joy of making people happy at her first job scooping ice cream in high school and has been driving Jive with the same passion and dedication. This is why we believe so strongly in our product to bring the workplace together in collaboration: people working with people.

 

So how do we include a personal touch in JiveWorks specifically? Some ways I try to include a personal touch is through interactions, answering questions, listening to your ideas in Ideas for Jive  and meeting as many of you as possible at user group meetings or JiveWorld.

 

What about you? How do you show a personal touch in your community?

 

Read Elisa Steele's article in the Smart Business Northern California magazine to see how she drives our business by connecting with employees, customers and utilizing technology to maximize collaboration.

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