co-authored by Darshita Maniar
Live webinar, March 23: "Analytics Best Practices with Jive Insights Advanced." Click here to register.
For those who have read Why the Digital Workplace Needs Jive, you know analytics is one of our six key pillars of innovation. Each of these pillars represents a focal point that shapes product and service innovation at Jive.
We are eyeing the ever-expanding role that workplace and customer analytics plays in our customers' organizations, especially when it comes to helping you make more informed, data-driven decisions. And of course we recognize that leveraging data and analytics to measure the impact of your investment in Jive is critical to the success of your community program.
With this in mind we are excited to announce the launch of an expanded and refocused offering around our sentiment analysis module - formerly known as Resonata and formerly only available for Jive-x - and updating the name to Jive Insights Advanced. Jive Insights Advanced delivers detailed qualitative and contextually intelligent insights into employee and customer engagement, perception and attitudes at scale.
Please join us March 23rd for our next Jive Best Practices webinar featuring Shaun Slattery, Principal Strategy Consultant, Dane Slutzky, Professional Services Data Engineer, and Darshita Maniar, Sr. Product Marketing Manager. During this live event you'll learn more about Jive Insights Advanced and best practices for deepening your measurement strategy and leveraging its capabilities to build insights into employee or customer engagement.
Topics and scenarios covered will include:
- Gathering detailed insights into engagement with and response to critical communications and initiatives
- Identifying and developing influencers, hidden advocates, detractors and subject matter experts
- Early warning and heat mapping to identify trending topics and themes within your employee or customer population
- Going beyond aggregate usage statistics and gaining expanded visibility into the interactions and mindset of your users to drive higher or more targeted and effective engagement
This session will focus primarily on Jive-n employee engagement and corporate communications uses, but will also include customer engagement / Jive-x examples and many best practices can be cross-applied.
Find out more and register at Analytics Best Practices with Jive Insights Advanced | Jive Software. (As with all our Best Practices series webinars, it will also be recorded and posted to JiveWorks.)
Have questions? There will be Q&A at the webinar event, or feel free to ask them here or in Advanced Customer Measurement.
We hope you'll join us and encourage you to share this with your colleagues who may be interested.