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Jive Talks

31 Posts authored by: Libby Taylor Employee

Dear Jive Customer,

 

By now you’ve heard the announcement that Jive has entered into a definitive agreement to join the Aurea family. This change is a natural source of uncertainty, and may be raising questions for you and your teams.

 

Recognizing that, I’d like to take a moment to welcome you, and let you know how excited I am to get to know you.  I’ve already had the opportunity to meet many of you at this week’s JiveWorld, and hear the compelling stories of how you have deployed Jive within your companies.

 

I would also like to address why we believe this is both a meaningful advance for Jive and its products, and an exciting opportunity for you.

 

Let me start by sharing a bit of background on how we operate as a company. Aurea has developed a strong track record of successfully integrating and strengthening enterprise software companies.  Our operating model – expanding the investment in products and focusing on installed base client success as the basis for growth – has been the enabler of success at each of the roughly dozen software companies we have acquired in the last five years.  We’re confident this will be the case with Jive.

 

The combination will also create increased scale, nearly doubling the company in size to more than $500MM in revenue.  We believe this increased scale will enable greater R&D muscle to enhance our pace of innovation.

 

Another benefit of our operating model is that we are privately held. And as a private company, we are afforded the opportunity to think and invest long term, even when those investments may not yield immediate impact. This contrasts with a potentially constraining focus on shorter-term shareholder returns and all the tradeoffs it forces on companies.

 

Lastly, and perhaps most importantly, is the strategic fit we believe this represents. By bringing our two companies together, we will make the Jive interactive intranet and customer engagement solution key pillars of the Aurea customer experience vision.

 

While the transaction isn’t expected to close until June 2017, my team and I couldn’t be more pleased to welcome you to the Aurea family. It’s an exciting moment for us, and I look forward to having the opportunity to meet you in the coming weeks and months.

 

Best,

 

Scott

 

Important Additional Information and Where to Find It

In connection with the proposed acquisition of Jive Software, Inc. (“Jive”) by Wave Systems Corp. (“Parent”), Jazz MergerSub, Inc. (“Acquisition Sub”), a wholly-owned subsidiary of Parent, will commence a tender offer for all of the outstanding shares of Jive. Such tender offer has not yet commenced. This communication is for informational purposes only and is neither an offer to purchase nor a solicitation of an offer to sell shares of Jive, nor is it a substitute for the tender offer materials that Parent, Acquisition Sub and ESW Capital, LLC (“Guarantor”) will file with the SEC upon commencement of the tender offer. At the time that the tender offer is commenced, Parent, Acquisition Sub and Guarantor will file tender offer materials on Schedule TO with the SEC, and Jive will file a Solicitation/Recommendation Statement on Schedule 14D-9 with the SEC with respect to the offer. THE TENDER OFFER MATERIALS (INCLUDING AN OFFER TO PURCHASE, A RELATED LETTER OF TRANSMITTAL AND CERTAIN OTHER TENDER OFFER DOCUMENTS) AND THE SOLICITATION/RECOMMENDATION STATEMENT WILL CONTAIN IMPORTANT INFORMATION THAT SHOULD BE READ CAREFULLY AND CONSIDERED BY JIVE’S STOCKHOLDERS BEFORE ANY DECISION IS MADE WITH RESPECT TO THE TENDER OFFER. Both the tender offer statement and the solicitation/recommendation statement will be made available to Jive’s stockholders free of charge. A free copy of the tender offer statement and the solicitation/recommendation statement will also be made available to all stockholders of Jive by contacting Jive at lisa.jurinka@jivesoftware.com or jason.khoury@jivesoftware.com by phone at (415) 580-4738 or (650) 847-8308, or by visiting Jive’s website (www.jivesoftware.com). In addition, the tender offer statement and the solicitation/recommendation statement (and all other documents filed with the SEC) will be available at no charge on the SEC’s website (www.sec.gov) upon filing with the SEC. JIVE’S STOCKHOLDERS ARE ADVISED TO READ THE TENDER OFFER STATEMENT AND THE SOLICITATION/RECOMMENDATION STATEMENT, AS EACH MAY BE AMENDED OR SUPPLEMENTED FROM TIME TO TIME, AND ANY OTHER RELEVANT DOCUMENTS FILED WITH THE SEC WHEN THEY BECOME AVAILABLE BEFORE THEY MAKE ANY DECISION WITH RESPECT TO THE TENDER OFFER BECAUSE THEY WILL CONTAIN IMPORTANT INFORMATION ABOUT THE PROPOSED TRANSACTION AND THE PARTIES TO THE TRANSACTION.

 

Forward Looking Statements

This document contains certain statements that constitute forward-looking statements. These forward-looking statements include, but are not limited to, statements regarding the satisfaction of conditions to the completion of the proposed transaction and the expected completion of the proposed transaction, as well as other statements that are not historical fact. These forward-looking statements are based on currently available information, as well as Jive’s views and assumptions regarding future events as of the time such statements are being made. Such forward looking statements are subject to inherent risks and uncertainties. Accordingly, actual results may differ materially and adversely from those expressed or implied in such forward-looking statements. Such risks and uncertainties include, but are not limited to, the potential failure to satisfy conditions to the completion of the proposed transaction due to the failure to receive a sufficient number of tendered shares in the tender offer, as well as those described in cautionary statements contained elsewhere herein and in Jive’s periodic reports filed with the SEC including the statements set forth under “Risk Factors” set forth in Jive’s most recent annual report on Form 10-K, the Tender Offer Statement on Schedule TO (including the offer to purchase, the letter of transmittal and other documents relating to the tender offer) to be filed by Parent, Acquisition Sub and Guarantor, and the Solicitation/Recommendation Statement on Schedule 14D-9 to be filed by Jive. As a result of these and other risks, the proposed transaction may not be completed on the timeframe expected or at all. These forward-looking statements reflect Jive’s expectations as of the date of this document. While Jive may elect to update any such forward-looking statements at some point in the future, Jive specifically disclaims any obligation to do so, even if our expectations change, except as required by law.

Corp memory small.jpgBreaking down silos requires more than just software – it requires a change of mindset. Up until now we have been trained to work independently and share our work only after countless drafts. When we come across something outside our expertise, we do the research and find the answers for ourselves because we don’t know who to ask. What if we could collaborate to bring in other experts, build on the work of others and have the support to improve speed and productivity?

 

We can’t change the way we work if we can’t change the way we think about work. In the article Corporate memory: the secret ingredient for success in the ‘age of the customer’ John Schneider, VP of Product Marketing, explains strategic ways to rethink work, as well as how to utilize collaboration software to foster corporate memory, break down silos and help your company work more effectively in cross-departmental teams. In the face of rapid change in the information age, companies face culture shock as they struggle to meet the the new customer expectation of being engaged with the company and to understand that highly skilled and specialized knowledge workers are the cornerstone of a business’ success.

 

It’s an issue that some have tried to solve by tossing the latest apps at their employees which only creates more noise and misalignment between them and their company leaders. In the end, it causes more fragmentation with duplicated work across the company, disjointed communication and an increase in the employee turnover rate. Even with collaboration software, it takes a dramatic evolution in the nature of work to truly understand how to connect your employees making more visible, more productive and more collaborative with other teams.

 

There's an undeniable advantage of integrating products so everyone can work in a visible environment without losing the freedom to use the tools they prefer. When you combine the meta-knowledge gleaned from your collaboration hub and visibility of integrated products together, you can easily pull together a powerful and productive team of experts to meet the need of a specific project. You can even take collaboration a step further by connecting your employees to your customers to engage and benefit from their feedback and advice, building a relationship that will keep your customers involved and aware of your organization.

 

Read the full article now to help you utilize Jive to its full potential to preserve corporate memory, build teams, relationships and drive visibility across the company whether it’s with employees or customers.

We've recently launched a new program here in JiveWorks, the Mentorship Program. Jive Mentors Program: Overview

 

We are rather excited about it, because this program links experts (of any level) to beginners (of any level) in a short mentee/mentor relationship. I think it's important to note what I show in parentheses ("of any level"). I say this because we are all beginners and we are all experts, depending on what we need to learn and what we have to offer.

 

Please consider joining into this program. We are in particular need of mentors at this time. The time commitment is about 1 1/2 hours over the period of a few months (three 30 minute chats). Don't feel like you have to solve all of the mentees challenges, you just need to get them pointed in the right direction! And if you are a mentee looking for a mentor, considering also being a mentor to someone who needs your expertise!  Like I said, we are all experts as well as beginners.

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What are the benefits of participating?

 

  • Build your expertise. Mentors are provided with a unique experience to apply their expertise outside of their organization and network with peers from different organizations.
  • Points, points, points! Additionally, the Jive Mentors Program is another opportunity for mentors to progress within the Jive Advocates Program. Mentors will receive 450 points for every mentee they mentor to completion. That's more than a quarter of the way towards a free JiveWorld ticket! Additionally, Advocates can receive special recognition and privileges in JiveWorks, including special rewards such as the chance to participate in industry thought leadership activities, a special badge after becoming a Jive Champion, discounted tickets and VIP experience at JiveWorld (VIP seating, Champions meet-up), and more.
  • Valuable insights. Mentees receive coaching, guidance, and the opportunity to build valuable relationships with experienced social business leaders. The true value of the Jive Mentors Program is realized when mentees achieve the objectives they envisioned.

 

To learn more about the program please read the blog Jive Mentors Program: Overview which explains everything!

 

To go directly to the sign-up sheet, see: Open Mentoring Opportunities

January 23rd is Community Manager Appreciation Day (CMAD) and we'd like to share a little about ourselves and learn more about you! Plus, we have a community manager JiveWorld17 special offer as a thank you below.

 

In JiveWorks, the majority of our members are on community teams (and we consider these people community managers) so it's an important day for us! Let's take a moment to reflect on what it means to be a community manager from two perspectives: a new community manager and a senior community manager.

 

Tell us your story! Fill in your own "Profile of a Community Manager" so we can celebrate the unique variety of community managers we have!

 

Profile of a Community Manager: The Baby
sarah nuts.jpgName:
Sarah Chaney

College degree: B.A. in English; B.A. in Japanese

Past experience: High school teacher, administrative assistant, blog writer, editor, translator/interpreter, cash control, theater attendant, babysitter (just like every other teenager)

Skills: Microsoft Office, basic HTML and stuff, Japanese, can eat a lot of food

Unique traits: Borderline unhealthy passion for studying and learning new things, traveler, has double-jointed knees

Time as a Community Manager: 3 months,  2 weeks and 5 days

 

Learning what it means to be a community manager

The biggest hurdle I faced as a new community manager was trying to solve the puzzle: Why is everyone calling Libby Taylor a unicorn? As much as I love anything related to horses, it seemed a bit excessive. When I finally cracked and asked the story behind unicorns, the pieces fell into place. Why had Libby Taylor hired me? Why was I a good fit as a community manager despite the lack of "related" experience? Why do I love my job SO much?

 

Do you know why community managers are called unicorns? Because we are as rare as unicorns. Community managers do it all. We write, we edit, we design, we know about code and how to fix it, we are spreadsheet mavens, we are well-connected with a variety of people across departments or companies, we are leaders of the community, personable and truly care about helping people. We are a variety of jobs all rolled into one. We aren't horses, we aren't donkeys, we are gosh darn unicorns.

 

Not many kids grow up wanting to be a community manager. I certainly wasn't one of them. While my resume of dream careers include flight attendant (until I discovered my fear of flying), horseback riding instructor, writer, magazine journalist and Japanese/English interpreter, I have had one desire in mind: To help other people. I wanted a job where I could help others, stay busy and always learn new things. I don't think a community manager is a special set of skills, I think it's a special type of person. As much as I enjoyed all the different jobs I have done, I was never really satisfied until now. It just took me some time to realize I am a unicorn.

 

Profile of a Community Manager: The Senior

20140301_170349_weirdo.jpgName: Libby Taylor

College degree: B.A. in Rhetoric and Communication

Past experience: (Not including all 30 years' work experience here...) News reporter, desktop publisher, event manager, graphic designer, advertising production manager, publishing manager, logistics and fulfillment manager, printing services manager, innovation program manager, and finally community manager.

Skills: Graphic design, writing, editing, logistics, planning, program management, people management, kid raising, kitten fostering, volunteerism, can eat a lot of food

Unique traits: Super empathetic, weird sense of humor, obsession with rescuing kittens, voracious reader, health advocate / researcher and borderline hypochondriac

Time as a Community Manager: 4 1/2 years using Jive, longer with other technologies

 

Learning what it means to be a community manager

Anyone who has to manage a company-wide program across geographies and departments in an online world learns what it means to manage a community. That's where it all began for me. If you look at my work history, the path to community management was being built, one job experience at a time, even though community platforms didn't exist in the 1990s or early 2000s for the most part. I remember visiting Microsoft in 2001 and seeing their vision for Sharepoint and I almost lost my mind - I was so excited by what it had to offer. By the time Jive showed up at my workplace door, seeing what the community product was about, they had me at Hello. See A love letter to Jive.

 

Like Sarah Chaney, what brings meaning to my work is helping people. My volunteerism has always reflected that but it has been hard to find it within my jobs. When I came to Jive, it was the first time in my life that I lived and breathed the product of the company: Jive powers human connection after all! In addition, this position allows me to help people every day, not only that, we have the power to actually help people get the information they need to really be successful with their own communities! It doesn't get better than that. You will have to pry my cold dead hands from this job, I love it so much.

 

Our thanks to you: special Jive 101 Boot Camp offer!

Every day, Sarah and I get the chance to be community managers to community managers. It's like making ice cream for people who love to eat ice cream and no one ever gets fat. It's not all sparkles and rainbows, but when it's good it's soooo very good! I've met people in this community for which I feel genuine warmth and loving respect but not in a weird way (am I right, Patty McEnaney and Jessica Maxson ?). It's not weird. It's real. Because community truly is about connecting to people. It's about all of you.

 

To welcome our new community managers to the mix, we'd like to offer any community manager a 50% discount for Jive 101 Boot Camp. Jive 101 Boot Camp is a JiveWorld17 pre-conference day that will teach you the basics of community management, launching and re-launching communities, and get you connected with each other. It's run by myself and Sarah, along with professional services super stars and community experts (from right here in JiveWorks!). If you are interested, the Promo Code for the Jive 101 Boot Camp sign up is JIVE101CMAD. Simply enter that code at the time of registration and you'll get the discount applied!

 

Come join us!

For human resources, it’s the crisis in employee engagement. For corp communications, it’s the struggle to inform and align an increasingly diverse, dispersed workforce. For IT departments, it’s the challenge of digitally transforming their companies while managing a disparate, ever-growing patchwork of systems that complicates life for IT staff and business users alike.

 

That may sound like many problems, but when you get down to it, it’s just one: fragmentation.

Is your company news reaching all of your employees?

 

In a perfect world, strategic alignment would be a given. All employees would know what your company is doing, where it wants to go, how it plans to get there and how to play their part. Not only would people understand the mission, but they'd feel invested in it and committed to it. In an era where companies encourage different types of workstyles from everywhere around the globe, they're starting to experience difficulty in getting everybody on the same page. Communication is becoming fragmented, which directly affects the health of the organization.

 

Only 14% of employees understand their company’s strategy and direction. (Smither)

 

Corporate communications professionals are doing their best to bring their companies together, but they're hamstrung by aging, inadequate tools:

  • Email blasts get lost in overloaded inboxes
  • Static intranets don't get enough adoption
  • One-way communication channels decrease employee interest
  • ...And, nothing can be measured!

 

It's time to remove fragmentation with the right technology.

 

There's a way to improve communications and get the job done with new technology. In From Fragmentation To Connection, we discuss how a new kind of intranet – the interactive intranet – can serve as a digital hub, bridging the chasms that Communication teams and executives might have when trying to get the business together.

 

Read the eBook now: How IT, Corp Comms & HR Unite Companies With Interactive Intranets

How are you preparing for digital disruption in your workplace?

 

And better yet: two Jive customers made the list.

 

Every year, the Association of Support Professionals (ASP) recognizes the top ten best web support sites in the world. This year, our very own Jive Community, along with Esri and LANDESK's communities, were recognized in this honor.

 

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And the crowd goes wild!

 

From the press release:

 

“What customers want is straight-forward, simple support that requires minimal effort to get the answers they need,” said Alfred Hahn, executive director of the ASP. “This honor is well-deserved for Jive, as the company provides just that—not only for its own customers but for other businesses that we’ve recognized with our award over the years. Jive’s community fully demonstrates best practices and excellence in online service, including integrated search, personalized repositories of recommended content and an intuitive, mobile-enabled interface.”

 

So please join me in congratulating the people that make these kinds of wins possible... each of YOU.

 

That's right. Without your support and passion for improving your own communities, we here at the Jive Community wouldn't constantly be striving to make the support process and product even better.  Special shout out goes to the community managers and their teams at both Esri and LANDESK.

 

Check out the full announcement to bask in the glory: Jive-Powered Communities Recognized in 2016's Top Ten Web Support Sites 

 

And here's to seeing more Jive-powered communities make the list next year!

Announcing a new process for collecting your Ideas for Jive!

 

In case you are not aware, Ideas for Jive is the place in the Jive Community where customers can post ideas related to Jive's product offerings. The Jive product and community teams have been working hard over the last several months to come up with a new process to review and respond to customer ideas. We're shaping Ideas for Jive into something new, different and better. Something that rethinks the original promise but is realistic in execution. As a result, we'll be relaunching the Ideas for Jive space on July 28, 2016.

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For customers only: exclusive access to submit ideas

We love to hear what our customers are thinking and what matters most to you. We will ensure better visibility to your ideas with our new process for ideas.

 

Our new process will only be open to current customers, so please be sure that you have access by testing your access. In order to submit an idea to Jive after July 28, you'll need to be on our Jive Community 'Customer List.' To see if you are on the list already, visit: Customer Hub (as we will be utilizing the same permission list that we currently use for Jive Customers). If you cannot access that space, please sign up now so that we can confirm your access: Are you a customer? Request customer-only access today

 

Launch date

The new Ideas for Jive will launch on July 28, so the space will be temporarily unavailable on July 27 from 1 pm Pacific Time in order to get ideas moved around and the stages refreshed. The Ideas for Jive space should be back online by 5 pm PT that day.

 

We know you are passionate about your ideas. At this time we cannot address the specific disposition of any existing ideas. Check back in the Ideas for Jive space on July 28 to see the disposition of any current active ideas you have. We look forward to your participation in our new process!

Today we officially unveiled to the world all of the great new features packaged in our 2016.2 cloud release! This new collection of features for Jive’s innovative cloud-based Interactive Intranet and Customer Community solutions help people get their work done faster and with more insight, while putting them at the center of their organization’s knowledge. Jive’s enhanced WorkHub allows companies to strengthen and easily leverage their biggest asset—corporate memory—wherever and whenever they need to.

Image of Jive's new innovative features

Jive’s unified WorkHub puts You at the center to fuel your organization's corporate memory

 

A special thanks goes out to all of our customers who put their words of excitement and support behind this important launch. Here's what they had to say:

 

  • "Jive's new personal analytics are important innovations to their solutions as they will not only help people see how active they are in the platform, but also how their content is resonating with other users. I believe this view into members' own impact on the community will increase the strong engagement we are seeing at Cox." — candidar, enterprise community manager at Cox Automotive

 

  • "I'm looking forward to the new personal insights in Jive's latest cloud update. We're eager to see how this new feature may change the behavior of our colleagues as they measure their personal impact in our community. In addition, Jive's new profiles are much more visual and provide faster access to a colleague's biography and expertise." — Dina Vekaria, community manager at Pearson

 

  • "We're excited about Jive's innovative new events functionality, which will deliver amazing time savings because we use events heavily within our community. Jive understands our needs, and is meeting them by delivering updates like the ability to highlight both internal and external speakers, create a copy of an event, and include a time zone—all of which are more streamlined ways to relay information to our members." — bcarpenter@reliaslearning.com, social community manager at Relias Learning

 

  • "I'm excited about the introduction of personal analytics in Jive's latest release. This will allow our employees to see their individual impact, and inspire them to share more of their stories and experiences in the community—an important focus at our company." — Lori Harrison-Smith, enterprise community manager at Steelcase

 

  • "The latest enhancements in Jive's user experience allow us to spend our time focusing on what is most important—the content in our platform. In particular, every step taken in deepening the underlying analytics means that our users, community managers and the Jive system itself can use real data to decide what to target next and where to improve. Through ongoing engagement with customers like us—in user groups, in beta programs, and in its own customer community—Jive's transparency stands out, and we appreciate seeing regular new releases that incorporate our feedback and continue to excite us." — Andy Yates, technology strategy and innovation principal at ThoughtWorks

 

To learn more about this important release, read about it on our website: Jive's Latest Feature Release Drives Productivity and Engagement

 

More information in the Jive Community:

Personal Insights - 2016.2 Deep Dive

 

When I was hired to manage the Jive Community in 2014, I adopted a community that was well established both in good and not-so-good habits. It was clear that our community needed a fresh look and some new ways of thinking and that getting a partner's help with the effort was just the thing to bring in that new perspective.

 

We engaged Social Edge, a professional services consulting firm with Jive-focused expertise, to help us develop a branding refresh of the Jive Community. Social Edge is a Jive Consulting Partner that helps companies implement Jive, while using Jive’s solutions themselves every day to collaborate and work more aligned as a team.

 

Our focus was to redesign the Jive Community homepage, as well as key spaces including Customer Hub, Partner Home and SMB Labs. Right away I could see an impact from working with Social Edge including seeing new approaches to developing tiles and an open mind with how to get things done. Anything became possible.

 

Special thanks to the joint team: Andrew Kratz Brooks Jordan Madalina Papacica Greg Lowe Ben Zweig John Reynolds Ruth Neighbors Robert Hanson Laura Batten Nicole Stark I love working with all of them!

 

Be sure to check out this interview with Andrew Kratz, Social Edge's Consulting President and CEO, to find out how Social Edge works with Jive: Breaking the Partnership Mold - The Social Edge Consulting and Jive Story

Elisa Steele Jive's CEO, spoke today on CXOTalk about how social collaboration can create a connected workforce as well as connected customers. "At Jive, we believe in the power of human centricity and we make technology that helps people work better together" said Elisa.

 

At the heart of every company lies a passion for doing something different. For Jive, we want to change the way people work together.

 

Elisa explains that changing a company's culture is possible. First, accepting different workstyles and ways of thinking is important as is giving employees the tools to work across that spectrum. Next engage and empower employees at every level to drive a more transparent culture. Finally, work on digitizing and engaging with customers in order to really understand what their challenges are and how they perceive your brand.

 

Highlights include:

  • How collaboration technology helps build customer relationships
  • How can we transition digital technology from the personal world to the enterprise world (both internally and externally)
  • How collaboration technology can help solve business problems

 

Watch the interview now:

 

 

 

Let us know what you think!

 

Let's face it, life is precious and time is short. We live in a crazy breakneck-speed world where work-life balance is tough to find. Commuting to work takes hours instead of minutes, meetings occur at every hour of the day and there are no real "days off." In my opinion, something has got to give if we are to avoid collectively losing our minds and breaking our souls. Luckily, many companies are beginning to align their corporate values and employee productivity tools to allow employees to better manage their work and their lives.

 

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Is this your view in the morning?

 

We still have a long way to go. I hear friends talk about working until midnight or commuting for three hours in one direction. I honestly don't know how they do it. I know I couldn't. You see, I'm at a time in my life when I've lost my ability to compartmentalize. It's not work... then home... then family... it's all one big squishy bucket called life. My work and my life needs to be manageable together. In fact, rather than work-life balance, what I really need is work-life integration.

 

Case in point: this morning. I woke up at the crack of dawn to make sure my teenage son was up and getting ready for school with enough time for his 7:30 am drop off. My daughter needs to get to school by 8:15 am so I had a little more time with her. My remodeling contractor and electrician were also due at my house at 8:30 and 9 am respectively. So I'd have just enough time to drop off my son, return home to answer a few emails, drop off my daughter, then return home again to meet the contractors. After that, I had a JiveWorld team meeting at 9 am, a community meeting at 10 am, a meeting with a vice president at 11 am and another meeting at 1 pm. Sprinkle in a handful of video meetings with people in Portland, Austin, San Diego, and Denver. It's pretty obvious that there was no room in my morning for an hour-long commute to Jive's Palo Alto office.

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This is the most precious moment of my day.

 

Sure, I could hand off my kid-care duties to other parents or friends. But if you have teenagers you know that getting them to actually talk to you (and not simply rely on interpreting their Instagram feeds) is GOLD. And the time that they are mostly likely to chat is when you are both slightly focused on something else, like driving to and from school. There's no way I would trade these precious moments of insight into their worlds in order to find time for a commute to the office. And while the remodeling part of my life will go away eventually, there will always be something to interrupt the flow of an 8 to 5 workday in the office.

 

Some people argue that the eight hour work day is dead; that it is a product of a previous generation where light and technology and health care plans needed to be corralled together for the greatest good. It hearkens back to a time when most workers needed direct management in daily cog-tightening and conveyor belt rolling. With the advent of many new technologies, the movement to more knowledge management workers to the workforce, and increasing numbers of freelancers on the payroll, people are finding they can bring more balance to their work life by making up their own hours and managing their own careers. The focus is more on an employee's results as opposed to how many hours they spend in the office.

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I believe that Jive is leading the way in shifting the way that people work. Our company leaders value work-life integration: being able to balance life responsibilities while still getting work done. We've made that obvious with posts like Heart over Headquarters | Elisa Steele | LinkedIn and Exceptional Culture Shapes Exceptional Products. With its unique combination of culture and products, Jive employees can choose their own workstyle and the resulting differences are supported.

 

Here are three key ways that Jive's company culture makes balancing work and life possible:

 

  • Work WHERE I need to be. As mentioned above, there's little chance I can be in the office by 8 am. The only way I can optimize my time working and still be able to be there for the rest of my duties is because I can work where I need to be. What makes that possible? Besides the company culture, Jive offers a system of tools that work together to make it easy to connect, communicate and collaborate while I'm waiting to pick up my kids from school, at my desk at home or in the Palo Alto office.
  • Work WHEN I need to work. As a community manager, I need to be able to work around the clock without actually working around the clock. I'm able to address employee queries at 7 am from my Jive Chime application on my phone. Then after taking the kids to school, I can log into the Jive Community to write blog content or answer community questions. Later on the same night, I'll connect to the Jive Cloud Admin in order to update the community after most users have logged off.
  • Work HOW I need to work. You hear it every where you go, the future of everything is mobile. While I draw the line at taking video calls while driving, I do appreciate the fact that nearly everything I need to do for my job is possible on mobile. I can pop my phone in my back pocket while walking my dogs and know that people can contact me on Jive Chime for community help. Now that we are on Jive version 8, we're optimizing each place in the Jive Community to be mobile friendly, so connecting to member discussions and questions is easier than ever. And if I need an update on the latest company priorities? That's mobile as well with the Jive Daily app. Finally, if I need to find someone to answer a question, I carry the company directory in my pocket with Jive Circle.

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And yes, all of my mobile devices are pink because that's also part of my #workstyle.

 

 

My work-life integration has come a long way in the last few years. Every day I thank my lucky stars that I work for a company like Jive.

 

Do Jive's platform and tools help you to create a more balanced schedule and life for yourself? I'd love to hear how work-life balance is working out for you.

 

And for your further enjoyment, I like to call this... "Car Dancer and the Jibberjabber"

You need more fun. C'mon now, we ALL need more fun.

 

Here at Jive, we bring the fun in so many ways. From excessive cat gifs, to beer all the time, from wacky bikes to office gorillas. We love to express ourselves.

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This guy has an awesome workstyle.

 

For me, my workstyle is all about working where I need to be. I wear all of the hats: mom, breadwinner, homeowner, chauffeur, community manager, cook, stylist and dog walker. If it needs to get done, I'm there to do it. But that means I need to be all over the place to pull it off. Work needs to be where I AM, not the other way around.

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I work in the car and on the train.

 

Jive lets me wear all of the hats and get it done where and when I need to. In fact, we are launching a campaign to bring awareness to this important topic. Check out our new Workstyle web site and see all of the ways that Jive supports how people get work done. You'll laugh, you'll cry, you'll want more Jive.

 

Here's my #workstyle video snippet. 

 

 

Join the #workstyle movement today!

How? Share your own workstyle pictures or videos on your favorite social channel with the hashtag #workstyle.

 

The Workstyle Movement is happening. Visit our  web site to explore workstyle resources and events. You can see the other Jive employee videos as they are posted to social at the bottom of the page. You can join in by taking pictures or videos that show off your personality and way of working, then posting them on your social channels and tagging them #workstyle.

 

Come be a part of the #workstyle movement!

Everyday I experience first-hand the passion our customers feel about Jive. Today's example of such passion: the UnJiveWorld 2015 Conference. 

 

Due to a change in scheduling our yearly conference JiveWorld, we ended up having to skip the calendar year 2015. The response was incredible. Not only were customers missing JiveWorld as a part of their Autumn community activities, they went so far as to purpose creating their own JiveWorld to fill the gap! And thus, the idea for UnJiveWorld 2015 was born.

 

What is UnJiveWorld?

 

According to mack_torres, Bay Area User Group leader, "In an attempt to build on the momentum from last year's JiveWorld, the Bay Area User Group steering committee (specifically John Summers) came up with the idea to have an UnJiveWorld all day event sometime during the 2015 calendar year."

 

Using the Jive Community as a base for collaboration, Mahal and the rest of the Bay Area User Group collaborated on how they thought this could all come together.

 

"My thought was that UnJiveWorld could include mini-presentations by members of the users group, based on use cases rather than technology, so we can share how we are using the platform to meet use case business goals," stated kmcmahon. "For example, in my case, I'm an external support community and my main use case right now is an obvious one: call deflection. So I could do a mini presentation on how I'm using Jive to that end and what challenges I've faced, etc. And we could do a bunch of use cases for both internal and external."

 

The final proposal consisted of bringing together customers and partners who could speak on different topics of interest to the community. As a result, the UnJiveWorld 2015 place was created where members from across the community can contribute ideas they would like to see covered in the unconference agenda. Members then vote on these ideas in order to generate the final agenda.

 

Submit your idea for UnJiveWorld! Simply follow this template and submit an idea here.

 

Even though UnJiveWorld is the brainchild of the Bay Area user group, anyone who is interested can attend. For information on how to sign up, check out Save the date: Bay Area UnJiveWorld Conference October 15, 2015 in Santa Clara, CA or click on the Register to Attend link below.

 

Register to Attend

 

Date

Thursday, October 15, 2015

 

Time

8:00 am - 5:00 pm : Unconference

6:00 pm : After party (location TBD)

 

Unconference location

Hitachi Data Systems

2825 Lafayette St

Executive Briefing Center Lobby - MAP

Santa Clara, CA 95050

Customer host: Michelle Groff Burling

 

Some top session ideas include:

Gamification Session with Bunchball

Analytics: Telling the story of Engagement thru Metrics and KPIs

Challenges Facing Regulated Industries

 

A special shout-out goes to the Bay Area User Group planning team including: Mahal Torres, Kim Nelson, John Summers, Madalina Papacica, and Kathleen McMahon. At this time, several partners are sponsoring this event as well, including JCS Consulting and Bunchball.

 

Learn more today!

So you want to write a blog?

 

That's fantastic! As community managers and evangelists, we are often in the position of blogging in our own communities. In fact, you might want your community experts and advocates to feel empowered to write blogs about their subjects of expertise and their passions as well. Blogs are a great way to tell a story, educate your readers, and have fun!

 

Here's the thing: all blog posts are not created equal. Depending on the voice, the sentence and paragraph length and the value to the reader, a blog can be incredibly engaging or totally miss the mark. Since we want all blogs to be amazing and create connections with our customers, prospects, and others, I've come up with these five tips for successful blog posts.

 

 

Five tips to better blogs

 

1. Use the title to communicate value

What will readers get from the blog? Your title should clearly communicate to readers why they should read the blog and what they will get from it in the fewest words possible. See the title of this blog? Pretty clear, I hope. I want to help you all become amazing bloggers and so I came up with a short list of things to do to help you with that goal. I could've called the blog "Let Our Voices Be Heard" but that wouldn't really communicate what you're going to get from this content, would it? And since SEO is an incredibly important thing to consider for blogs, so be sure to connect with an SEO expert to see if your title can be optimized. See Search Engine Optimization (SEO)

 

2. Write in your talking voice

When writing a blog, it's more engaging to communicate in a casual personal tone. Blogs should be written in the first person (I did this, you can do that). You should be able to visualize speaking the blog to a person and them hearing it as part of a conversation. If your writing tends towards the news article style, a good tactic is to record yourself explaining to a real person what the article is about. Then write that down and it can become a blog.

 

3. Use lists, short sentences, short paragraphs, images

People do not have tons of time to read these days. And a whole bunch of readers are scanners. Be sure to write your blog with scanning in mind. Lists are a great way to pull content together in an easy-to-scan format. For paragraph style, break long sentences into shorter ones, be sure to organize sentences into topical paragraphs. A paragraph should be around five sentences long. Double space between paragraphs and break them up with subheadings that catch the readers attention. Add images to break up text and add visual interest.

 

4. Provide value to the reader

Writing a blog to get something off your mind is fine, but even better is to figure out how your thoughts can be helpful to your readers. You may have a great story to tell, but be sure to link it to some take-aways for your readers. Take some time to think about who your audience is and what they care about. Then be able to answer the question: why should the reader care about this blog and what's in it for them?

 

5. Finish off with a call to action

What's the final take away? Do you want readers to attend an event, read something in greater detail, watch a video or download a white paper? Even if the call to action is more conceptual (such as asking readers to consider the ways they can use your product) that's okay too.

 

While this list is not all encompassing, these tips are a great way to get started and to be sure you are hitting the big marks for blogs.

 

Try your hand at a blog today!

 

I'd like to challenge all of you to give these tips a try and write a blog this week.

  • Take a subject you feel passionate about and tell your story in your community.
  • Review and edit your blog to cover the tips above.
  • Collect feedback. Find a writer you admire in your own community or company and ask them to review your piece.
  • Determine the best place to post your blog. Depending upon the content and subject matter, your blog could end up on your community, on LinkedIn, or your personal blog channel. You can even try your hand at blogging in our The specified item was not found. blog channel here in the Jive Community. I'll get to review your blogs before they are posted. Guidelines are here: Blogging Guidelines.

 

And remember to have fun!

 

NOTE: If you would like to use this post in your own community to help encourage bloggers, feel free to copy and paste! Simply add a line attributing the content back to me here in the Jive Community. Thanks!

When I say the word "brand" are thinking... whatever, who cares? That's easy enough to understand if I was talking about another logo or another set of corporate colors. For Jive, our motto of Connect, Communicate and Collaborate needed to come alive. And it did on canvas.

 

Only Art is Human

 

For Jive, our brand is something we live and breathe. It's part of what makes us Jive and makes us human. It was with those thoughts in mind that we launched a new brand last year which was the result of an online collaboration between artists. A group of fine artists came together to collaborate on making their pieces work together regardless of the medium. Some artists used canvas and paint, others fabric and some were digital. In case you missed that story, you can read more about it here: Only Art is Human: The Story Behind Our New Brand - Jive Software

 

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You'll notice some of the art above in our community headers and textures

 

Turns out that we won an award for this brand approach: Jive Wins 2015 PR Daily Award and Unveils the Jive Canvas Project - Jive Software and it kicked off another great activity for our offices, the Jive Canvas Project.

 

Art Brings Us Together – The Jive Canvas Project

The exciting thing about our brand identity is that it continues to evolve. It lives and breathes as our Jivers and our community provide input and break out their own inner-artist to paint a picture of the Jive brand.

 

Such was the case a few months ago when we decided to take three core attributes of Jive — connect, communicate and collaborate — and do something unique and fun—and totally outside the usual day-to-day activities of a global tech company. We celebrated them.

 

Last fall, across the U.S., U.K. and Israel, Jive employees took their creativity and the passion for what they do, and turned it into abstract art. Each location worked together to produce their interpretation of the Jive brand on canvas.

 

The thing is, we’re used to working together across continents, without borders. But the outcome of this project—seeing an actual, physical example of our collaboration? It was even cooler than we’d imagined.

 

How we did it

 

As with all good things, the Jive canvas project kicked off with a festive happy hour in each office. Jivers were then equipped with blank canvases, acrylic and tempera paint, brushes, markers and other tools aimed to release their creative mojo. Soon, people from all parts of our business—co-workers whose paths wouldn’t naturally cross—were collaborating, talking and literally getting their hands dirty.

 

I hope you enjoyed this story behind the Jive brand.

May it inspire you to use your communities in surprising ways to connect, communicate and collaborate!

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