• Best Practices for Change Management in Social Business

    As promised in the first part of our series on adoption and change management, Jive Talks: What's In It For Me? An Adoption St... | Jive Community, this second installment is all about the do's and don'ts of change ma...
    Virginia Ulrich
    last modified by Virginia Ulrich
  • How To Build Customer Loyalty - One Person at a Time

    Gone are the days when customers were faceless names or account numbers in a system. With the advent of online communities, companies can connect with customers in very individual ways by providing care and support as...
    Libby Taylor
    last modified by Libby Taylor
  • How I Work: An Interview with Kate Bellard from Cameron

    Libby Taylor and I recently had the good fortune to catch up with the fast moving Kate Bellard, the enterprise community manager at Cameron. She's been a community member for the last two years and we asked her to sha...
    leigh_pankonien
    last modified by leigh_pankonien
  • Getting started with Jive for Project Managers

    Why use Jive for project management?Jive combines web-based documentation accessible from anywhere with powerful collaborative discussions. It provides a fantastic search tool that makes finding content and conversati...
    ryan.ruark
    last modified by ryan.ruark
  • What's In It For Me? An Adoption Strategy for Your Social Intranet

    Adoption. There, I said it. I got it out of the way. In fact, I'm gonna say it again: adoption. When I work with our customer teams responsible for rolling out and/or maintaining Jive, that word (adoption) evokes a bi...
    Virginia Ulrich
    last modified by Virginia Ulrich
  • Jive for Project Managers II: Setting up the Project landing page

    In my last post Getting started with Jive for Project Managers, I introduced using Jive as a Project Manager's utility for organizing project collateral, a place for collaborative discussions and planning, and a commu...
    ryan.ruark
    last modified by ryan.ruark
  • Ask The Expert - Launching an Internal Community

    We're excited to kick off a new blog series called 'Ask The Expert', which involves an expert from the Jive Community sharing on a specific topic that's near and dear to their heart. For a month after this blog goes l...
    leigh_pankonien
    last modified by leigh_pankonien
  • 5 Employee Engagement Ideas that Make a Difference

    About a year ago, I was the internal enterprise community manager for a high tech company in the San Francisco Bay Area. I can tell you, employee engagement was always on my mind. We had a large population of employee...
    Libby Taylor
    last modified by Libby Taylor
  • Top 5 Reasons to Visit the Marketo Community Lounge Powered by Jive at #MKTGnation

    Jive is excited to be co-sponsoring a booth at the Marketing Nation Summit today through April 15 in San Francisco. The slogan for this conference is 'Inspiration in the Nation.' There is clearly a lot to be inspired ...
    leigh_pankonien
    created by leigh_pankonien
  • Jive for Project Managers III: Running Your Project

    Welcome back! This is the third and final post in my series about using Jive Projects as a communication and collateral hub for project managers. In my first post, I discussed the value of using Jive for project manag...
    ryan.ruark
    created by ryan.ruark
  • How I Work: An Interview with Patty McEnaney from Envestnet Asset Management

    We're delighted to be shining a spotlight on the lovely Patty McEnaney for the 'How I Work' blog series. It was a pleasure interacting with Patty, and she's one of the biggest cheerleaders I've seen for others within ...
    leigh_pankonien
    created by leigh_pankonien
  • To Gamify, Or Not To Gamify ... For Conferences, There is No Question!

    It's been nearly 1 month since Jive held their annual user conference JiveWorld13 in Las Vegas, and people are still asking about the JiveWorld13 Game Series.  Why did you do it?  How did you do it?  Wa...
    ryanrutan
    last modified by ryanrutan
  • News: How we rolled it out and use it internally @ Jive

    As the community manager for our internal employee instance of Jive at Jive, I am both empowered and challenged with pushing the boundaries of how our product gets used internally. From diving deep and exploiting the ...
    kosheno.moore
    last modified by kosheno.moore
  • Jive's Bright Future

    I’m honored to address this community with my first post as Jive’s CEO! As many of you know I was a customer for many years before I even came to Jive. When I joined just over a year ago, it was because I ...
    elisa.steele
    last modified by elisa.steele
  • Pearson's New Workstyle is Transforming How Leaders Lead

    There were so many excellent submissions for the 2014 Jive Awards that we wanted to shout from the rooftops, but we decided to do one better and share these customer stories in our community. The first customer we wan...
    leigh_pankonien
    created by leigh_pankonien
  • Learn How Jive Celebrated Employee Appreciation Day

    Do you know why March 7th was significant? Friday, March 7th was Employee Appreciation Day! Generally held the first Friday of March, this unofficial holiday first hit the books in 1995 as a chance for all employers i...
    Megan Smith
    last modified by Megan Smith
  • How I Work: An Interview with Michael Muscato of T-Mobile

    You might remember Mike Muscato from JiveWorld14. He's a Sr. Developer for Knowledge Management Systems & Social Media Support at T-Mobile and had his photo featured on Vote on the best attendee photo of JiveWorld...
    Libby Taylor
    created by Libby Taylor
  • Happy Community Manager Appreciation Day!

    Inevitably I’m asked at a party, “so what do you do?” And my answer of “community manager” never fails to confuse people. Sometimes they respond, “you mean, you run a senior citizen...
    Libby Taylor
    last modified by Libby Taylor
  • Extreme Makeover: Widget Edition

    During the course of her five years with Jive Professional Services, Carrie Gilbert has guided dozens of Jive customers through the process of defining and implementing their community strategies, drawing on her exten...
    melissabarker
    last modified by melissabarker
  • Driving Business Value in the Enterprise with Social Business

    I get asked this question at least once a day... and I bet you get asked this as well:   “Does Social Business software produce tangible business benefits?”   Your colleagues (and your boss) hear...
    Tony Zingale
    last modified by Tony Zingale