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Powering human connection with the Jive Derby

Jive is the power behind human connection and it just so happens that one of our corporate values is FUN. Put those two things together and your get the Jive Derby!


We're bringing together enterprise collaboration and LEGO® to create a one-of-a-kind racing experience we’re calling the Jive Derby. Anyone can participate!


Attendees will design and assemble a LEGO® race car on-site and send it down the Jive integrated race track, loaded with data capture sensors, to see who can build the fastest derby car.


While the Jive Derby was designed for developers (specifically feeding developers in the Hacker Lounge with streaming race results) – any JiveWorld17 attendee can – and is encouraged to – stake their claim in the Jive Derby!



JiveWorld17 for Developers is more than just the Jive Derby. Our Hacker Lounge will be staffed with Jive Engineers and other developer experts to share design patterns, enhancements to the platform, interactive demos and to answer your Jive development questions face-to-face.

To keep the creative juices flowing, we’ll also have a few NES classics on site for some quality nostalgic gaming. To wrap it up, we’ll conclude the event with our annual Developer Town Hall with Jive Engineering leadership; here, attendees will have the opportunity to provide feedback on existing features and learn about platform direction. Come check it out!

Register now for JiveWorld17 today!

Registration | Jive Software

Jive's Digital Transformation Awards call for submissions is now open! The Awards celebrate the top 25 customers who have demonstrated leadership and innovation by harnessing the power of collaboration and communication technology to engage their employees, customers and partners over the past year. Out of those top 25 submissions, our judges will evaluate each of the stories and award five organizations an elite "Jive 5" distinction based on their outstanding achievements, industry-leading innovations, and leadership in workforce collaboration or customer community engagement. These distinctions are specific to and reflective of the submissions we receive in a given year, and may change year to year, depending on the stories submitted.


It’s time for you to step into the limelight and be recognized for your incredible work!


For full information on why you should submit your organization's story, how to apply, an overview of submission questions, and the rules and terms, please visit Jive's Digital Transformation Awards page.


The deadline for submissions is April 3, 2017. The top 25 winners selected will be promoted through press opportunities and, in addition, Jive 5 winners will be recognized on Mainstage at JiveWorld17.



Looking for last year's award winners? Here are a few photos from the awards ceremony at JiveWorld16. To learn more about the 2016 award winners, check out this blog post.

Transforming+Customer+Suport+-+Akamai.jpgTransforming+Giving+-+PwC.jpg Digital+Hub+Cisco.jpgDigital+Hub+-+Lloyds+Banking+Group.jpg




We look forward to reading your stories! If you have any questions, please contact

We've been chugging along with our JiveWorld17 planning and thought today seemed like a better day than any to show our JiveWorld alumni some love — say yes to JiveWorld17 by February 28, and save $300 when you register with code JW17XOXO143.


I know you've experienced JiveWorld's info-packed breakout sessions and inspiring keynote speakers – and made plenty of meaningful connections, too – but I hope you'll choose to join us again at JiveWorld17!



Jive helps people work better together—and JiveWorld powers the human connections that inspire, motivate, and help you drive your collaboration, communications, and engagement strategies forward.


This year's best modern collaboration conference will connect hundreds of industry experts, influencers, thought leaders and developers for three days of knowledge-sharing and networking. At JiveWorld17, you'll learn new ways to power human connection and make your own meaningful connections, too.


Early bird registration ends January 31

Time is running out to save up to $300 when you register before January 31. We hope you'll save some green and join us in Las Vegas!



May 1-3, 2017

Pre-conference sessions on May 1

The Aria Resort & Casino | Las Vegas, NV

Registration is now open for JiveWorld17

The JiveWorld team is already hard at work discussing sessions topics, audience experience, and even engaging floorplans. Now is the time to take advantage of our early bird specials on registration, so be sure to talk to your team about attending this important event!


Last year, JiveWorld16 was an amazing opportunity for people to connect with each other and learn how to do more with our Jive communities. I got the chance to meet a lot of you, as well as turn up the volume on learning about how to get things done using Jive (Bootcamp a.k.a. Jive 101 was amazing!).


This year, we are working hard to deliver an even more meaningful JiveWorld experience to you. Naturally, we will continue to have our customers tell their stories and we will focus on HOW they achieved their successes so that you can apply the same strategy and tactics in your own community. In addition, we'll have our Jive subject matter experts giving you the inside scoop on how best to apply new features and the tips-and-tricks we've learned to make the most out of the platform. Not to mention the amazing social events... we're going to keep those networking connections coming for you and provide you with a variety of ways to meet new people throughout the conference.


My promise to you

I've read your JiveWorld16 survey comments in great detail, I've heard everything you expressed and the team is taking it all to heart. I want to give you my promise as your JiveWorks and JiveWorld community manager that we will be laser-focused on ensuring each session provides you with a valuable learning experiences, because after all that's what JiveWorld is all about. We want to be able to send you home with answers to your questions, solutions to your greatest challenges, new ideas to implement in your own community, as well as a whole new network of Jive friends!


Early Bird Pricing

The special pricing shown below ends January 31, 2017, so start your conversations with your teams and managers now! Time always moves fast over the holiday season so the end of January will be here before you know it! See more on the web site: Registration | Jive Software


Get ready for


May 1st - May 3rd, 2017


Registration and Call for Speakers are now open!


First time? No problem. We welcome everyone, whether you are new (or soon-to-be new) to the Jive family or are a long-time customer who has never had the opportunity to join us. 


Not sure? Hop on over to the JiveWorld16 space on JiveWorks to see the hype and action from JiveWorld16 with articles, pictures, events, and more!


Why you? Check out sessions from JiveWorld16 to see inspirational stories and great breakout sessions that you can incorporate into your company or workstyle.


SPECIAL RATES: Just for you (and 9 other people)... we have an incredible group deal to get you 50% off each individual ticket when you buy 10 tickets.


Ready to Share? Our JiveWorld speaking slots fill up make sure you submit your application at call for speakers soon.  Deadline for submissions is December 11th.


What are you waiting for?!


Register now for the early bird specials!


It's hard to believe that JiveWorld ended just four months ago! We are grateful for everyone who contributed to the success we saw with JiveWorld16. The event wouldn't be what it is without you and your active participation. We are excited about kicking off planning for JiveWorld17!


Each year we strive to make JiveWorld better than the last, which is why it's so important to us to get your honest feedback on how we can make improvements. With that said, many of you expressed your concerns with the date change to March and have asked about pushing the date out. We heard you and we listened. JiveWorld will be moving to May!



Mark your calendars with the new JiveWorld17 dates: May 1-3, 2017 at the Aria Las Vegas.


Be sure to stay connected in the Jive Community and be on the lookout for the JiveWorld17 place for more updates.


Relive your favorite JiveWorld16 moments!

As if The specified item was not found. wasn't fun enough, we had our game series running to make it even better! Here's what we had going on...

  • Best attendee photo of JiveWorld14
  • Top Tweeter of JiveWorld14
  • JiveWorld14 Random Drawing (Pthtp, it's random, silly)


And the winners are...


Best attendee photo of JiveWorld14


As determined by poll: Vote on the best attendee photo of JiveWorld14!

Top Winner: annetown wins the iPad Mini 16GB with Retina display!

   Anne's pretty happy about winning an iPad mini 2 with retina display.


Runners-up: Mike Muscato & jesse.kinser    Both win the iPad Mini 16GB.


  Mike and Jesse look pretty happy as well because an iPad mini is still pretty awesome!



Best tweeters of JiveWorld14

Determined by the number of tweets times reach (# of followers).


Top Winner:  Jakkii Musgrave wins the iPad Mini 16GB with Retina display!


Runners-up: tamerajr and Trisha Liu   Both win the iPad Mini 16GB.



Random Drawing Winners


All win the iPad mini 16GB.



Congratulations to all of the winners!


We'd like to thank everyone who participated in the The specified item was not found. Game Series. We hope that everyone had fun participating as it was built to encourage experiencing every awesome part of JiveWorld! Plus, the rich, real-time media you shared made JiveWorld14 even more amazing. Our hope is that you gained insight and also some new friends in the process!


We look forward to seeing you all in 2016!

Bunchball is holding a free encore webinar of the Demo Theater presentation we did at JiveWorld, “Occupy Gamification – What's Happening with your Community's Top 1%?”


If you’re unfamiliar with Bunchball, we’re the folks behind the Jive Advanced Gamification Module, and this webinar offers a fascinating behind-the-scenes view of what contributes to a vibrant, active community. Our team looked across a broad swath of Jive communities to study the usage patterns of the top, most valuable members, and in this webinar they will share their findings, including the behaviors that matter most – and those that may not matter at all.


The webinar is this Tuesday, November 11, 2014, at 11 am PST/2pm EST.  We'll have a Q&A at the end, so you'll have a chance to get your questions answered by the folks who did the analysis, datajunky and Caitlin Donaldson.


To sign up and learn more, visit this page:

Engaging the Organization – Adoption Strategies



A few quick tips following our “Engaging the Organization – Adoption Strategies” presentation from Jive World 2014.


Michelle Groff Burling and I presented following the 8am keynote with CEO Tony Zingale, CMO Elisa Steele and the popular band OK-GO.    Since energy levels were high following that kick off,  we were delighted to find a full ballroom with enthusiastic attendees with a myriad of questions and interactions throughout our presentation.


A couple approaches we shared during our #JiveWorld 2014 presentation


          1. Schedule only 5 minutes with leaders (not an hour)
          2. Probe for key content with audience in mind
          3. Actively listen for key content targeting your audience
          4. Capture executives key phrases
          5. Share a short paragraph following your meeting with them within the hour

Leaders in your organization can find time for blogging, it simply may require some initial heavy lifting and ‘digital coaching’ couple with fast feedback to help them conquer their initial fear.


Remember to "Keep It Straightforward and Simple" (KISS)

Wow, I just got out of an amazing session at JiveWorld 14 called “Guiding a Successful Community Liftoff".  It literary highlighted the narrative of community building from two very different approaches.  VCE tackled community implementation from a functional requirements perspective and Okta tackled it from a more technical design perspective.  There are awesome learnings in both approaches and a common message that tied them together : investing time and resource in planning for a successful community is key!


tamerajr from VCE is always asking how to make the customer experience better? Some of the problems Tamera was trying to tackle: engaging in 1:1 support model is never scalable and many customers were connecting about their company in various other places. Yes, people are talking about you in other places. she said, "If you don’t know what other people are saying about you, you really don’t know your brand identity". That is why it is important to create a nice “room" so that people can talk about you in it (hopefully nice things , but if not, you will know what to fix).


So how to create this room? Here are Tamera's steps. First step is to align the community goals with the company goals – what are you trying to achieve in general? Second step is to define the processes – what are some of the governance that needs to be implemented? Third step is to identify content – what does your customers and employees want  to see? Fourth step is to eliminate barriers  - and do take time to identify them. And finally, the fifth step is to establish ownership.  VCE knew that different stakeholders have very different goals for social.  Marketing wants case studies and customer advocacy on their products.  They also cared about web traffics.  Product development cared more about engaging the customers directly to the ideation process.  Why not get product feedback directly from customers instead of through support? Support cared about knowledge base that contained accurate and fluid information. Understanding the goals of these stakeholders gave VCE sponsorship to move forward on a community implementation. Tamera feels that VCE community has matured to a point where they are able to engage with their customers and answer their questions. Their customers now have an awesome room to talk about VCE.


Stephen Lee from Okta is an identity management guy, it in his DNA (those were his words). Stephen was trying to solve the problem of internal communication struggle at his company.  There were too many ways to ask questions and inconsistent response time…too many ways to ignore a question.  The way Stephen prepared to address this problem was to set up a social community.  He initially focused on identifying the personas - what types of users are coming into a community?  Then he focused on the community architecture -  is it going to be external or internal or both?  What is the identity lifestyle going to look like? Should it be provisioned with automation (single sign on, automated deactivation of accounts) or manual registration? Once those questions were answered and with the help of Jive Professional Services, Okta’s community was ready. They have a place to invite their employees, customers and partners so that they can communicate.


Tamara and Stephen agreed that in order to successfully deploy a community, you do need a business person and a technical person working together.  Without aligning with business strategies, a collaboration tool will become just another platform.  Without the technical expertise, there may be quite a few missed opportunity in properly implementing the use case.  When you have both, you are at the sweet spot and well on your way to an amazing community.


Thank you, tamerajr and Stephen Lee!  You are both so charismatic and engaging! Great way to end the JiveWorld 14 sessions!

Thomson Reuters used gamification to boost their own use of Jive and promote learning within their community. Ellen Anderson and Lindsay Keogh of Thompson Reuters shared their stories at JiveWorld’s "Advanced Measurement - Proving Business Value to Expand or Sustain Your Community” session hosted by josh.richau, Sr. Director of Product Management. Thompson Reuter’s story is quite amazing.  They used Jive to implement “The Hub” where people come to start their day.  Everything can be found on The Hub including colleagues with specific expertise, messages from the executives and even the lunch menu.




When Thompson Reuters upgraded to Jive 7, they turned to gamification to get the employees use to the latest and the greatest.  Missions were created where the employees were able to earn badges (and points).  Badges for attending the training sessions, badges for reading Jive 7 feature related blogs, badges for answering questions in their community. People were excited to become “badge geeks” and things got competitive!  Thanks to the gamification initiative for the Jive 7 upgrade, there was a 304% increase in using structured outcomes. 


How were they able to give such specific value to show the improvement?  josh.richau highlights the analytic engine under the hood.


  • Impact Metrics for individuals
  • Community Manager reports for Group Owners
  • Resonata and Web Analytic for Community Managers
  • Business Analytics for Business Owners
  • Data Export for anyone who wants customized reporting


When you have data, you can tell much compelling stories...and make them BEAUTIFUL!

photo 1.JPGphoto 2 copy.jpg

More information at Jive Analytics.

Once in a while you meet someone who reaches deep inside your soul and squeezes the crap out (but in a good way). This morning at JiveWorld, when I heard Azure Antoinette's poem written specifically for Jive, that is exactly what happened to me. I'm not going to lie. There were tears and some feelings. Maybe lots of feelings.


    Azure Antoinette


But before I tell you that story, let me give you a little background about why this matters so much to me.


When I started at Jive, I wrote a blog about how Jive saved my life. I am not kidding. It really did. If you've ever really tried to live inauthentically, then you know the toll it can take. The fake smiles, hiding your weirdness, and always always always trying to tone it down. Acting normal is hard work, people, and after awhile it starts to take its toll from the inside out.


My move to Jive happened at a time when trying to "fake it" had reached a peak. I was worn down, losing myself, and decided that life was too short to let that happen.


Luckily I had already discovered one key way to express the real me. I started to blog. First it happened in a personal blog, then when Agilent adopted Jive, I took some baby steps towards telling my stories in a meaningful and honest way to my colleagues. It was risky. It was scary. But I did it anyway.


One of the things that Jive enables is a sharing of self (you know... the connecting, communicating, and collaborating part).


Well, let's face it, when you get past the marketeeze, what we are really talking about is being real. Getting it done. Being human while doing it.


Now back to my story.


I first met Azure Antoinette during the planning sessions for JiveWorld14. Having signed on to be the poet of JiveWorld and the voice of the Jive Manifesto, I knew that this moment would come... that I'd be writing a Jive Community blog about her poem.


What I didn't know is that I would get to know her as a person, to see what she cares about and understand where her passion comes from.


As you experienced this morning (if you were lucky enough to make it to JiveWorld14), Azure understands what makes us tick: the geeks, the nerds, the wallflowers, and the loners... She has this ability to know what it's like to have been that person growing up. She knows that you may not have had many friends but the rocket ships you built out of cardboard boxes could have made it to the moon and back.


And now, as a grown-up in the technical world, Azure knows the truth that even while you tweet-your-tweets and update your status to your 500 Facebook friends, none of this is where you really live. What really matters is working together with your favorite developer friend to build a better app. Or staying late to help your coworker write some content when they have too much to write on their own. Or going the extra mile to answer a beginner's questions when you just as easily could look the other way.


I won't attempt to capture her poem here. I wouldn't do it justice to summarize. I will say that I believe she captured the Jive experience that lives deep insides the souls of many of us. And I know I'm not alone.


I hope soon to bring her poem to life in a way that you can visualize. In the meantime, we hope to have videos of each of the sessions, including Azure's poetry reading online soon.



  • Stay in touch with skin.
  • Take the way that I live my life and infuse it into the way I do my job.
  • Jive takes me as I am.



Good morning, JiveWorld!


It's the second day of the conference and we are kicking it off with a poem by Azure Antoinette.

The poem was powerful so I felt that it needed its own post, you can find out more about her poem here.


Putting "you" at the center of everything


Next up was Todd Moran from Schneider Electric. His story focused on their external community called Exchange. Exchange provides their customers, partners, and prospects with a way to communicate with Schneider Electric regarding innovation, support, and education. He described three critical characteristics required for the company to make their community successful: be customer first, be unified, be transformative.

To make it work it had to be: business first, people second, then technology. They looked at their business use cases for customer support, partner enablement, product innovation, online education, events execution, developer engagement. Next steps, they will be looking at project collaboration, marketing promotion, sales prospecting. Any one of these could be an outstanding foundation for a community. But he challenges us to look at the sum of the use cases as a whole whole. No one of us is as smart as all of us together.


Their results: Vitality stats are good (number of views, likes, comments, etc), but what is the perceived value for their audience?

  • 2.5x increase in product ideas
  • 300% increase in customer advisory board participation


Todd concluded, give people an emotional reaction and that's when they really start to understand the power behind the community.

“I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” - Maya Angelou

What's new in the Jive Product

clara.liang Jive's Chief Product Officer, shared some of the upcoming plans for the Jive product. Note that the features described below all have different delivery dates and mostly apply to the latest cloud releases (and future hosted releases).

  • WorkTypes and what it means for the Jive product: Clara shared the current rates of WorkType results for conference-goers. She went on to describe how Jive plans to take the WorkType results and map it to the world's workstyles.
  • Powering the integrated hub. Bringing the tools you use outside of Jive integrated with Jive like Office 365, Google Docs, and Cisco products like WebEx.
  • Data-driven insights. Be able to take roles and departments and discover how they are interacting with each other. Discovering the reach and impact of communications to drive engagement. Also being able to measure correct answers as well as helpful ones and measure them against each other. Being able to measure who is impacting your community the most, both positively or negatively.
  • Simple, smart, beautiful. Focus on the user and make it easy and gorgeous. Simpler, smarter, more modern design.
  • Bringing back Your View. Users will have their own personal page to make work more efficient.
  • Search improvements. Better results from Jive as well as connected products.
  • Subscription capabilities. Bringing the right message to the right person at the right time.
  • Improved mobile experience. Improving both Android and iOS accessibility.


Why choose Jive Cloud? 70% of the current hosted customers could move to the cloud with relative ease. Upgrade windows are being cut from 36 hours to 4 hours. Jive is working toward ZERO downtime in 2015. In the Fall could release, 60% faster page load times.


Jive on Jive


Matt Tucker Jive Co-Founder and Chief Technology Officer, told us some stories about how Jive works better together. Additionally, we got to see personal videos Jive employees from gialyons, bryan.leblanc, and Deirdre Walsh.


Looking to the future. Jive plans on continuing to build the modern communication and collaboration suite. Taking on your daily routine... status updates, calendar invites, contacting colleagues, smart locations for office events and more.


Own the vision


tmcg CIO of FICO, told us their story of how they empowered all of the people to collaborate together. They are the original big data company, they manage 90% of all credit decisions. The company culture was very silo-ed, people needed to be empowered to be more collaborative. They needed to change the culture of the company. They decided to go big and bold. FICO implemented an internal community to help their employees learn how to communicate online so that they could move to an externally community and know how to connect with their customers. All of their tools were aggregated under Jive.

FICO approached this from a consultative perspective. They found out from each of the business units what their main communication challenges were, got the answers from Jive, then picked one big challenge to start from. They launched the Sales and Marketing Exchange which was the single source of truth for information. They launched idea management and within a year over 200 ideas were submitted with five ideas actually delivered in products. In the first six months, 90% adoption rate, 14,000 pieces of content created and 530 active groups.


CIinton Global Initiative


Elisa returned to the stage to share Jive's involvement with this important group. Jive Gives' commitment to action will be to launch a global youth employment initiative both in the Bay Area in California and Israel.


What a great close to a fabulous main stage!

Just like Tony.Zingale mentioned in his welcome to yesterday’s event, many customers end up naming their Jive instance “The Hub” because it becomes the center of communication, connection and collaboration. And people are at that center.


We were lucky enough to have a room literally chock full of visionaries who shared their Jive stories and focused on trending topics like the future of work and millennials in the workplace. Here is a taste of all the great content that was discussed.


tony at exec summit.JPG


First up was Alison Maitland, author of “Future of Work” (which I have a feeling will be a great read). She began with a hard-hitting statement in her awesome English accent, “the future of work is already here, it’s just not evenly distributed.” This is one of the best explanations I’ve heard yet of where we are in the progression of the workplace. Here are some other great takeaways from Alison’s talk.


  • Myth: that the future of work is just another HR initiative
  • Myth: that the future of work is the end of face-to-face interaction
  • Companies need to make the important cultural shift to understanding “work is an activity, not a place”
  • The missing ingredient for companies to make this shift? Trust.


Next, was a panel hosted by Tony that included markyolton of Cisco, Tim Wike of Thomson Reuters of Lexmark. They each went though and addressed the unique challenges they had encountered before choosing and implementing Jive. Like how they tackled cultural barriers and didn’t worry about the laggers with the flip phones (one of my favorite quotes from Dave). While their stories of how Jive changed each of their companies were unique, there was definitely one commonality. Why they chose Jive.


So why did they choose Jive? It wasn’t just because of all the nifty features or that it was proven to foster collaboration. There was a definite consensus that it was because of Jive’s vision. They trusted Jive as a company and believed in where we are going. This was a real genuine part of the panel, to say the least.


So besides having amazing visuals of places that are now on my bucket list to visit, Nick Howe of Hitachi also made a key point that I’ve actually used in presentations myself.


  • Unlike in Field Of Dreams, if you build it they will not come. You cannot set up a Jive instance and walk away expecting there to be engagement. Just like any social platform, creating engagement takes constant nurturing.


So I have to admit that I’m a little biased. The last panel was my favorite, solely because azureantoinette was a part of it. After seeing tomorrow’s keynote, you’ll know exactly why I say that without any further explanation.


elisa panel blog.png


But in all honesty, when you have Elisa Steele, markbonchek, and Azure azureantoinette on a panel together, it’s hard to keep up with what everyone is saying without the risk of missing a true piece of social media gold. So below are a few of the treasures I collected (not exact quotes):


  • Ever heard of forming, norming, storming and performing? While there is no longer time for norming, worktype can help with that. Now, people can know the worktypes of those they are working with much quicker and on a deeper level. (Mark Bonchek)
  • Millennials are excitable and passionate. As soon as we have a #hashtag, we have t-shirts made, and our profile pictures changed. (Azure Antoinette)
  • Jive will become your tool for your culture, your tool for collaboration. (Jeffrey Hayzlett)
  • Millennial is not a generation, it’s a mindset. (Mark Bonchek)
  • Giving people purpose and finding what people are passionate about is when people show up and bring their best selves. (Azure Antoinette)
  • When you start to utilize a platform like this, positions have nothing to do with knowledge or the ability to get things done. This platform allows it to flow freely. (Jeffrey Hayzlett)


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