When RadioShack revamped their internal community, they turned to the social experts, their Social Media Team. RadioShack’s social media team was invited as beta testers and given an opportunity to provide feedback on the current state of their internal community. Way to empower an already highly social team to make improvements to their company’s internal community. RadioShack also turned to their Marketing Team for their external community improvements because by their job definition, marketing folks know what the customers want. Great advice from the RadioShack team: make sure that your community contents and user experience work on all devices…! Oh, and what was the RadioShack executives input to having their employees bringing their own devices to work? People are already browsing on Facebook anyway, why not have them be social in the RadioShack community? So TRUE!
Configure your Jive Community experience by selecting a track. We'll use this track on the homepage to show you relevant content and help you find resources quickly. You can change your track easily from the homepage or your profile.
As a community manager, you're an ambassador for your Jive community as you build places, curate content and engage with fellow community members. To help you go further with your site, we'll share success stories and other resources.
Whether considering a new purchase or working on an upgrade, technology managers need insight on the best ways to implement a community and learn more about the various upgrades in software releases.
An effective community starts with sound business strategy. As your community matures, you'll want to learn and share best practices for implementation and continued success.
Whether you're a developer, system administrator or a designer, you need insight on building a great user experience for your Jive community. Get the scoop on theming, API's, upgrades and more.
We've got a special area for partners to get essential information and best practices they need for describing and selling Jive to potential customers.
Whether or not you have a specific role in your Jive community, this track highlights areas of interest to Jive users such as training materials, community best practices and an opportunity to network with other customers.